Range delivery - drivers/installers did nothing to protect our floors - did not lay down floor…read moreprotection - left dirt water, mud and footprints all over wood floors. I called the store and they didn't seem to care. Plus a $50 charge for moving our old, uninstalled range down two steps into the garage for our kids to pick up. I could have rented an appliance dolly for less than that. BUYER BEWARE We've purchased many appliances from them over the years, Four in 2025. Never again. Will look for a smaller locally owned store who cares about customer satisfaction.

Managers are insulting and rude. The salespeople are ok, but the managers talk down to customers…read more First few times there were fine. last time it was horrible. Will never go back.

Whenever I have an issue with my dryer they always provide great quality service and price. I never…read morehesitated when I had to call them for a different dryer issue I had. Al called before he arrived and was super professional, educational, efficient and provided great service.

Kim and Paul provide unmatched customer service with extremely professional, timely, and reasonably…read morepriced repairs! Kim provided exceptional customer service to assist getting a repair appointment scheduled for my Samsung dryer. She ensured that we had an accurate description of the dryer faults and model numbers so that Paul could arrive with the needed parts and be able to repair the dryer the day of appointment. I cant stress enough how much of a relief this was to have it all taken care of in one appointment! Paul is very professional, friendly, and knowledgeable. I talked with him throughout the repair, as he didn't seem to mind. He was able to provide a wealth of knowledge and insider tips to keep my appliances running long into the future. The dryer needed a new heating element, but he checked some other parts that are known to be faulty and got those repaired for me as well. Paul uses quality parts that are actually cheaper than the big name brand parts. An added bonus is that the parts that Paul uses have a much better warranty. Paul's prices are modest compared to competitors, he's faster (repair took less than an hour), and he backs up his work. I truly cant say enough how impressed I was by Kim and Paul and will be sure to give them a call if the situation arises again. Fingers crossed it doesn't though!

My wife and I just purchased a new washer and dryer from Gmack Appliance and had a very positive…read moreexperience. We went To Gmack Appliance after first going to Best Buy where we waited 20 minutes for someone to help us and then left when noone came. At Gmack Appliance we were immediately greeted by Jonathan when we waliked through the door and he was very helpful. We worked with him and Karina to purchase the washer and dryer and schedule the installation. We live in Door County and were very pleased that they were able to do the delivery and installation within 3 working days. Overall, it was a great experience and we will shop there again in the future.

If I could give a negative review - I would! Terrible experience, terrible customer service - the…read morehours are NOT updated - they are NOT open on Saturdays and leave two minutes before 5:00 during the week. We buy local as much as we can and help the family owned businesses and try to avoid the big box stores whenever possible. Unlike most family owned businesses in the area, they are not interested in helping serve the Green Bay community - in fact, I really don't know what they do. I walked in after numerous attempt to be there before 5:00 only to find the doors locked. When I walked in, I saw the exact refrigerator we were interested in - I was a for sure sale. The older gentleman was rude, uninterested, leaned against the back counter and answered by questions with one word answers. I left disappointed and embarrassed for them!

My issue was my Samsung washers pulsatore was not working. they charged me $71 to come to my house…read morefor less the 10 min to tell me the bolt was to corroded, he couldnt get it out there for it couldnt be fixed. My husband came home and it took him less than 1 min to get the bolt off with a simple socket wrench.

I've been going to David's appliance for over 5 years. I've done my own troubleshooting and…read morepurchased parts from him and he often helped me with troubleshooting as well. Saved a lot of money! I purchased a used dryer from him too. He had a higher priced one but when I told him what I needed he sold me the lower priced one. Though the dryer was 10 years old then it's still going strong! I highly recommend David's appliance. He's a good man.

We moved out of State and Tricia in flooring and appliances helped me fix up the house remotely…read more She was knowledgeable, patient, friendly and took such good care of us. She helped us make decisions that were perfect. It was so nice to have a dedicated person at this Home Depot. I cannot imagine our new home without her help. Karen Knusta

TrafficMaster Finton Foil Gray 24 oz. SD Polyester…read moreCarpeting falling apart after 2months after install. Mohawk refuses to stand behind their product. There is no question about the fact that the issue showed up a few weeks after install. I don't know what happened to it.  Nobody in my family knows what happened to it.  I can tell you this.  I've never seen carpet do that before.   Not even the 15 year old carpet we just had replaced to have carpeting sold to us by Home Depot and made by Mohawk.  I'm 53 years old and I always had carpeting in my house.   I travel for a living.  I never seen any disgusting hotel carpet to that.     Who whatever thought that you go into your local Home Depot to purchase carpeting and installation,  that your are going to wind up being screwed by them because you have been sold some poorly made carpet!

Knowledgeable,, timely, very fair pricing, willing to educate you and share things that you can do…read moreas an owner to help your appliances last longer. Very quick to respond to service calls. Also flexible to try to work around the customer schedule. Wonderful service.

Great customer service. Roy was able to get to my house to fix my dryer within 2 hours of…read morecontacting him. He was friendly, knowledgeable and efficient. Would recommend.

I got to talk to a real person....had somebody over the next afternoon to check on my refrigerator…read more Part needed To be ordered. Price was quoted before work was done. Will call them again.

helped us find the right product for our needs. Very professional and friendly. Did not try to over…read moresell us. Will go back again when we need new products. Also, very helpful in fixing our dryer.

Good experience! Bought 3 appliances, which were delivered and installed by very nice people. I…read morewill definitely think of Grand Appliance next time I have need. Sales people were great!

Store was clean and well organized, but we were supposed to get builder pricing (approved by our…read morebuilder). That literally equated to something like less than $20.00 off per piece. Had we known that, we would have gone to Home Depot.

Great service, ready to help, but not annoying the customer like some stores do. Selection of…read moremerchandise is always good altho usually exceptional before a big holiday. Prices are definitely higher than the decor and furniture in and around the Milwaukee area. We live about 40 miles north of the outskirts of Milw. Area. Wish you would build a store more south, closer to us. We usually pick one before the Christmas season begins. Either Taylor Creek or the 2 Mileagers stores in Racine. We did buy many things yesterday when we were there. Please do not use my email address or any photos. It looks like the C. MARQUARDT file you have is correct. SAME REQUEST

i bought winston patio furniture 25 plus years ago and they said i would get tired of it before it…read morewears out well i didn't, i still love it. tall sling back chairs which after 25 plus year the fabric got sun damage and weak but i had them redone because they are the best and an end cap broke when the guy redid the fabric another best thing is i took the chair there and they had one highly recommend taylor creek