they suck. took my Pom there a few years ago she could not breath.they made me wait while she…read morestruggled to breath so,long that other people were asking why we were waiting so long. Gave us some pills that made her worse. Had to go to the emergency pet hospital in Santa Rosa. where she died. They tried to save her but those vets in Clearlake are who killed her. She was they tried to sweetest girl.

I'm new to Lake County so my regular Vet isn't here. I made an online appointment for my sick fur…read morebaby. I called to make sure that the appointment went through on their end. I was repeatedly put on hold for 25 minutes. When she came back on and tried to put me on hold for the umpteenth time I told her no I wasn't OK with being placed on hold yet again that she'd been putting me on hold repeatedly for 25 minutes and that I was trying to confirm my appointment for my sick dog. Instead of addressing my sick dog or confirming my appointment she decided to spend the time arguing with me about as she put it she had only been placing me repeatedly on hold for 21 minutes according to her. In the time she decided to spend arguing with me about how long she had been repeatedly putting me on hold she could have more than confirmed my sick dogs appointment. I needed a caring regular Vet in the area what I got was an uncaring argumentative person who likes leaving people on hold. I'd rather drive all the way to Penngrove to my dogs regular Vet that actually cares about pets and their owners than deal with this kind of crap. I saw the bad reviews this place has gotten from pet owners when I came to leave my review. I can understand why now and I didn't even make it there because of a rude uncaring individual who probably shouldn't be answering phones for anyone. Feel free to call me Clearlake Vet. (707) 758-2872. I actually love my dog and want him to have the best care possible not rude people who are more concerned with arguing with me about repeatedly putting me on hold for almost half an hour and could care less about confirming my appointment for my sick dog. UPDATE.. Why even respond to my review with someone from your office is going to reach out to me. Because I left this review 9 days ago with my phone number clearly on it and absolutely no one from your office bothered to call me to address this situation. You might as well not even bother to respond to people's bad reviews and call it a day...

They get 5 stars from me. She got 2 fox tails out of my little dogs ear. And found his teeth were…read morereal bad. Had a bad absent in 2 back teeth which she pulled. So bad could have caused alot of internal problems. Poor little guy, they can't tell us so we didnt know. Of course it was pricey, but better than the other Vets. Thank you Jerri Your the best.

I took my dog to talk to some one about getting nails cut ? lady looked at me laughed said Jerry…read moredoes not need another customer because she has over 12k now sorry laughing at me ... I do not know what to do but seems very unprofessional and mean " I do not recommend this place at all

I like this store. Great price on propane. I bought some clothing here. Yea it's a bit more…read moreexpensive than buying online but to support a local business it's worth it to me. Customer service here is great. And yes I do recommend this business

One stop shop for pets and feed. Visiting from out of town and thank goodness they had all we…read moreneeded and friendly staff

Great service!…read more Really appreciate them taking care of my dog today. I really recommend to anyone looking for a vet that will treat your pet like it's their own.

I have recently moved out of state and have to say I miss Dr Jerri and her staff so much. I can not…read morefind a vet that comes close to Dr Jerri. She has always been so kind, never pushing for unnecessary service. I had to put down 2 of my dogs and Dr Jerri was absolutely amazing, as she talked to my babies the whole time, while I sobbed just so they knew they were not alone. I love this Dr with all my heart and wished I could have taken her with me. No one compares to her compassion.

My husband and I traveled all the way from Placer County to Lake County for a pet rat. Our local…read morepet shops here no longer carry pet rats. This actually ended up being a good thing because we found Chesty's! We called the Friday night before we were going to make the 2-1/2 hour drive and spoke with Gina. Gina was so friendly and knowledgeable and she even took the time to text us pictures of the pet rats she had available (amazing!). When we got there the next Saturday morning she was so helpful and let us handle and get to know all the available younger pet rats. You could tell how much she cared for them. The rat we chose was a little bit older and was in with one other rat. I was worried about leaving the other rat alone but Gina assured me he wouldn't be alone for long. We took our precious boy home and a couple of days later, I got a text from Gina with a picture of the other rat with two new companions! She didn't have to do that, but she did! She's amazing, and we truly had a wonderful experience. Our boy, Romeo, is doing great. Thanks again, Gina, for everything! We highly recommend this business!

What a great shop- the best pet store in Lake County. Theres no other pet store that has the…read moreknowlege that the staff here has.

I've been trying for several months to schedule an appointment to have some feral cats…read morespay/neutered. I always get the runaround. Today their website stated that appointments for Sept. could be made starting at 6 in the morning their website was not available for an hour and at seven you could no longer schedule an appointment. They are not serving the needs of Lake County!

They are very buisy So I was put on a waiting list after I filled out the application but they…read moretried to help me a few times and thank goodness because I missed the first time they called me so i thought i lost my chance and then they called again it was the best birthday call a girl could ask for.My pup healed nice and everyone was really nice

Fantastic people, fantastic service! There is a family located at the corner of George and Mathews…read moreRoad in Lakeport who have had over 30 complaints about their dogs chasing and killing domestic livestock. We called Lake Co AC when these dangerous dogs were once again in our pasture attempting to kill our sheep. The officer went above and beyond-even crawled into a culvert to pull out an injured sheep who had attempted to shelter there! Sadly that ewe died from her injuries, but we are working with AC to hold these terrible dog owners legally accountable for our losses!

I called about some dogs that were constantly barking and they came out that same day and talked…read morewith the owner and now we don't have dogs constantly barking. I am so appreciative!

We adopted two cats from this rescue, and we were treated with courtesy and professionalism…read more Blythe is incredibly dedicated to the animals she cares for while finding them decent homes. She appears to be the real deal. When our cats were old enough to be spayed/neutered, the staff provided transportation for the surgery to and from the vetinerian. There was no cost to us for the surgey Some of the animals Blythe takes in are at the end of the road- injured, disabled, recovering from trauma or illness. Most folks don't have the patience or time to save an animal in dire straits. It's admirable, to say the least. These Karens complaining about smelling pee or getting feelings hurt by staff are just being petty, trying to discredit these folks doing good work. Find something more productive to do. Blythe and crew are doing a tremendous job.

Found my best friend here! Very caring people that save pets lives. The owner goes out of her way…read moreto make sure these pets are taken care of. To anyone complaining or reading complain to here about smell or presentation, this is not a puppy farm or puppy mill this is a place in which animals are brought to be helped and saved. I read someone complaining about the smell, of course neglected dogs and cats who are being saved are going to have a smell. Here is a perfect example. I was speaking with Blythe and she tells me she's gonna have to call me back. I contact her the next day and find out that someone had randomly left five dogs somewhere while moving. She stopped everything she was doing to prioritize, saving those dogs so of course when she went to get them, it was not like she was picking them up from the groomers, but the exact opposite and yes they smelled obviously it's not her fault the dogs were left in that state, she did everything she could to get them healthy get their shots up to date and to make sure to find suitable homes. When I first read the negative review, I was skeptical and i was being very critical. Don't believe everything you read here keep in mind. There is a bunch of people trying to sell puppies vs save them.