This place is a joke, I took my baby there and yes he had lots of hair and I understood they may…read moreneed to cut him a little shorter then the normal length this isn't my first rodeo with him having tangles but this is the third time I took him to this spot. The first time was ok but still very short the second time that groomer did a great job on both my babies. But this last time I literally thought they were bringing out the wrong dog no kidding. I mean they shaved his face and tail why??? They could have at least called me and asked me if I was ok with them shaving as much as they did. My baby has zero hair left. If they didn't want to take the time to try to comb it as much as possible they shouldn't be in business, I don't know who the owner is but clearly I've been warned by others posting this same issue so shame on me for giving them another chance. But most of all shame on the owner for poor business practices, if I could give zero stars I would because this place is over charging way to much to not satisfying their customers

I gave them a one star because there was not any lesser to give. I dropped my wife's dog (golden…read moredoodle) off and gave them specific instructions (twice) on how to cut him. There was a dog in the office with a similar cut I described. I told them do not touch the tail or the ears. When I left, they seemed to understand. We picked him up a few hours later and I thought they had given her the wrong dog. He got into the truck and he looked as if he had entered boot-camp. They had cut every bit of hair off him with the ecception of about a two inch puff on the tip of the tail. My brother saw him and asked when we got our blue-tick. For those that are unaware a blue-tick is a hound dog. I should have known better and "had" told her to take him somewhere else because last visit when I picked him up, he was gapped so bad it looks like a four-year-old had gotten hold of the scissors and gave their own haircut. Those with children remember those cuts. My advice to you is if you find yourself near this business, hit the gas and don't stop. Unless you want your dog to look like a survivor from P.O.W. camp.

Multiple dead fish in each tank this place is not taking care of their fish this is so sadread more

This is the second time I've bought salt water fish and they have died the next day and I know it's…read morethe fish because everything else in my tank is fine so between the dead fish with no guarantee on them and a manager named James at the Jasper store I'm just about done with Petco

I scheduled Tabitha to groom my dog at 12 noon on Wednesday. She was a no show. I messaged and…read morecalled. She said she was delayed. No problem but she never showed. She has refused to refund my $$$ which was 3 times more than I normally pay. I trusted her. Ive learned my lesson. Take your fur babies to a trusted groomer.even if it isn't convenient. Refunding my $$$ would be the right thing to do but she refuses. Scam. Do NOT use this so-called business. Sad. ​

From the owner: I thrive on working with my customers. I will work around any schedule. Day or night, early…read moremorning, or those "hard to accommodate" schedules that always seem to prohibite certain daily chores likes taking your fur baby to the 9-5 groomers.