It pains me deeply to write this review, but I believe our experience needs to be shared with other…read moredog owners who may be considering leaving their pets with a dog daycare or boarding provider. It has been exactly one month since we lost our beloved French Bulldog, Louie, to heat stroke after leaving him with OC Paw House in Tustin, California. We dropped Louie off at approximately 9:05 a.m. for what was supposed to be a four-hour half-day visit. The purpose was simply to see how well he interacted with the other dogs before we considered boarding him there for a week later in September. I believed I had done my due diligence as a responsible pet owner. The business had more than 100 five-star reviews, and I could not find even a single review below five stars. They also had many photos of french bulldogs on their social media. That gave me a great deal of confidence in leaving Louie in their care. Unfortunately, what happened that morning is something our family will live with forever. At 11:33 a.m., I received a photo and text showing Louie with several other dogs. In the photo, what appeared to be Louie's vomit was clearly visible near his front paws. When I later examined the photo more carefully, I noticed that it had been taken at approximately 10:18 a.m. That timeline is extremely important. Wendy, the owner, later told me that Louie was having difficulty with the heat while at an unshaded dog park on an approximately 81-degree day. She said that after about 5-10 minutes, they decided to take him back to the house. The house is approximately an eight-minute drive from the dog park. Yet I did not receive a phone call telling me that Louie was in serious distress until approximately 11:45 a.m. I was then told that he was not breathing. That leaves me with a question I still cannot get past: What happened between approximately 10:18 a.m., when Louie was apparently already showing signs of distress, and the time I was finally contacted? As Louie's owner, it is devastating to think that he may have been struggling for an extended period of time without receiving the urgent intervention he needed. In my opinion, what happened demonstrates a serious lack of training, judgment, and emergency preparedness. This is especially troubling because Wendy told me that she owns or has owned a French Bulldog and understands that Frenchies do not tolerate heat well. Brachycephalic breeds such as French Bulldogs are widely known to be particularly vulnerable to overheating. Afterward, I obtained a report from OC Animal Care. Based on my reading of that report, I learned information about the business and its licensing status that I did not know when I entrusted Louie to their care. The report also contains statements regarding overnight boarding and the individuals who provide dog-walking services that, in my view, do not match my understanding of how the business was represented or operated. I encourage anyone considering this business--or any dog daycare or boarding provider--to verify its licensing, insurance, training, emergency procedures, supervision practices, and experience caring for your specific breed. Do not rely solely on online reviews. I wish I had known to ask more questions. Louie was not just our dog. He was part of our family, and losing him this way has been heartbreaking. I am writing this review because I cannot change what happened to Louie, but perhaps sharing our experience will cause another dog owner to ask the questions I wish I had asked--and potentially prevent another family from experiencing the loss that ours has endured.

August 11th The Day We Lost Louie…read more Our six-year-old French Bulldog, Louie, died from heatstroke just two and a half hours into what we were told would be a four-hour trial day at this daycare. We were told the purpose of the trial was simply to see whether Louie could get along with other dogs. We were never told that he would be taken to a dog park or participate in strenuous outdoor activity. We chose this daycare because the owner told us she owns a French Bulldog herself, and because the daycare had very good reviews. We trusted that our French Bulldog would be understood and properly cared for. What happened that day is something we will never forget. 9:00 AM -- We dropped Louie off for his four-hour trial. 9:30 AM -- Just 30 minutes later, Louie was taken to a dog park for outdoor activity without our knowledge. We had never been told that he would be taken off the daycare premises or to a dog park. The temperature that day ranged from approximately 77°F to 85°F. 10:18 AM -- According to the daycare, Louie vomited after the activity. We were not informed when it happened. 11:30 AM -- More than an hour after he vomited, we received a photo of his vomit. At the same time, we were communicating about payment and completing a reservation for his future stay. We were given no indication that Louie was experiencing a potentially life-threatening emergency. 11:45 AM -- We received a phone call telling us that Louie was not breathing. 12:00 PM -- Louie was pronounced dead from heatstroke. Our dog went into the daycare alive and healthy at 9:00 AM. By noon, he was dead. What is especially devastating is what we learned afterward. We were told that they had never seen Louie breathing so heavily before. We were also told that they had tried giving him water, but he was vomiting. For a French Bulldog, excessive panting, vomiting, and difficulty breathing in hot conditions can be serious warning signs of overheating and heatstroke. French Bulldogs are particularly vulnerable to heat because of their shortened airways and difficulty cooling themselves efficiently through panting. Yet during the critical period when Louie was apparently struggling, we received no immediate warning and no update about his condition. The owner was also not present at the daycare at the time. We later learned that she had a doctor's appointment, which contributed to a delay in communication. While the adults were dealing with schedules, appointments, and communication, Louie was suffering--and we knew nothing. This was supposed to be a simple four-hour trial to see whether Louie could socialize with other dogs. We never agreed to have him taken to a dog park in temperatures reaching 85°F. We never imagined that he would be subjected to strenuous outdoor activity in hot weather. We are devastated that Louie was placed in this situation while in someone else's care. We trusted this daycare because we believed they understood French Bulldogs. That trust was shattered in the worst possible way. Louie was in their care. We trusted them to keep him safe. We expected him to come home. He never did. Louie was not just a dog. He was part of our family, and we will never get him back.

I can't believe it's taken me this long to recognize and leave a review for Jessie and her team at…read moreWalk'n Wag'n. They have been such a blessing and I am so extremely grateful for such an amazing team to love and care for my baby. I've used them for both dog walking and in home sitting services. Leaving my baby in dog form is never easy, but they made the entire experience completely stress-free. Jessie, Janice, Jennifer (Kenobi's J-girls) genuine love for dogs shines through in every experience we've had with them. They kept me updated with thoughtful communication, photos, and messages, which gave me so much peace of mind. Knowing my baby was not only safe but truly loved and cared for meant the world to me. They are dependable, trustworthy, and treat our babies like family. I wouldn't hesitate to recommend them to anyone looking for exceptional dog walking or pet sitting services in OC. Thank you Jessie and team for caring for my Kenobi as if he were your own!

I cannot say enough good things about this company, owner, and staff. They are wonderful with my…read more18 year old kitty and work hard to make owners feel comfortable about the security of their pets. Very grateful for Jessie and her team.

Reliable Pet Sitting to the Rescue!…read more I've been using Reliable Pet Sitting for over 10 years! Robin's service and care of my 2 kitty girls is over the top! When first working with Robin, she interviews the pet owner to ensure there is a solid understanding of the level of care needed! I leave notes for Robin with any updates about my kitty's needs! Thanks Robin for putting my mind at ease while away from my kitties! Knowing my girls are taken care of by a loving care giver is huge! You are the best!

They have been taking care of our cats for years. I never worry about my babies with them.read more

After moving to Orange, I needed a cat sitter right away and had Christina recommended to me on…read moreNextDoor by multiple people. I am so grateful I found her! She recommended our vet to me as well, and I have been so happy with the vet she suggested! She actually gave multiple recommendations so i have back ups if needed. She's cared for my 3 cats multiple times and I can tell my kitties love her, which is the most important thing! She always sends me pics and keeps me updated while I'm away. She cared for my senior cat when she was sick and in her final week and gave me detailed updates so I knew when to cut my trip short to some home to her, cared for my new kitten, cleaned up broken glass and a lot of kitty barf, cleaned up when ants where going after the cat food, and showed my kitties lots of love! I always come home to empty trash cans, clean litter boxes and happy kitties. She even gave me a housewarming gift and gifted my kitties Christmas treats and toys! Christina is wonderful and I trust her 110% with my kitties and my home. I appreciate her so much because as much as I miss my kitties when away, I have peace of mind knowing she's there to keep them happy and safe! When my kitties broke a vase and she came in to broken glass everywhere, she let me know right away and made sure my cats were OK and had no cuts first, then did a wonderful job cleaning up (I didn't find any glass when I got home!) And she's just a nice person too - whenever I'm on the phone with her, we always end up chatting about her kitties too, so I know she's truly a "cat person" (which not all my pet sitters have been.) Cannot recommend her enough! Be sure to schedule as early as possible, she's so great the holidays and peak vacation times always book up quickly!

Christina has been a fabulous pet sitter for us the past 5 years. It's hard to trust anyone with…read moreyour babies, but she makes it so much easier. Professional and detailed, she makes sure all the necessities are in order before she needs to come, and then makes sure all your concerns are managed while she is there. Reassuring photos and messages are just icing on the cake, but the truth is in the happy healthy pets you have when you come home. We have 2 cats and 1 kitten and just came back from a 12 day trip. Cats had just been through some major health issues, and I was Sooo glad she was there daily keeping an eye on them, and knew exactly who my vet was and was even familiar with the local vet ER. She's responsible reliable and caring. Just ask our Cats!

Hi I have taken my dogs here twice and have had nothing but…read morea pleasant experience. What a tough job/business to be in. Definitely a thankless endeavor. Prices are fair and more importantly they CARE. Its no doggy Four Seasons but plenty good for my loved pups. THANKS PETOPIA !! Justin C

I left my dogs here for about a week, and overall everything was fine. They did come back having…read moregained a little bit of weight, which honestly isn't a concern and was kind of funny to me. However, I did notice that ever since coming home, both of my dogs are scared of brooms, and they have never been scared of them before. I'm not trying to speculate, but it does make me wonder if someone was using a broom to scare them or who knows. If that is the case, that is absolutely unacceptable, & that person should not be working with animals. Just a heads-up for other pet owners. If your dog is energetic or rowdy, I would personally be concerned about how they may be handled while staying here.

We use Ally to walk our pups every week! She is amazing and trustworthy! The dogs love her and get…read moreexcited when she comes!! She has them trained now to walk better on the leash. The best part she takes the best photos!!!

How do we love Ally & her pet sitting biz... let us count the ways! Right off the bat, the first…read moretime we met Ally we felt completely at ease to leave our schnauzer Luna with her. A year down the road & a second schnauzer, we still had all the comfort and confidence in Ally. Her professionalism is top notch and you can tell she loves what she does. While we were out of town we got frequent & thorough "pup-dates" from Ally, and lots of adorable photos! The enrichment & attention she gives our girls makes us SO happy, and allows us to relax while on vacation. We appreciate the quality & consistent communication and enjoy knowing that our girls are in FANTASTIC hands! Without a doubt we give Al's Pals a solid 5 stars !!

Christine is truly the best in the area. We have been using her services, to babysit our cats,…read moreseveral times a year since 2018. We have a kitty with special needs and she is always able to do and help in anyway possible. She sends us, the best, pictures each day we are away. We love her attention to detail and how she thinks of everything while we are away. We highly recommend her to anyone looking for pet services. I would give her more stars if I could.

It's always scary when you have to leave your pups and you definitely do not want to board them…read more However, Christine and Lindsey made it easy with the communication, kindness, and pictures! They took care of my dog and my roommates dog like they were their own and they were so happy when we got home so I know their lives were not disrupted with the great company in their own home. The pups played and walked and ate and slept just fine while we were gone and I am so grateful to have found them!

Aurora and her team were so amazing to my two small furbabies while we were away for our summer…read morevacay. Aurora was super accommodating with our schedule as we had an early flight to catch. Everyday she sent texts, photos, and even short videos on how and what the dogs were doing. My dogs are not the most social to other dogs and humans but Aurora had her amazing ways of helping dogs open up. Not only did my dogs make friends with the others dogs, I could tell my two furbabies loved Aurora when I picked them up. I whole heartedly trust Aurora to take care of my dogs and would love to take them to her not just for boarding but also daycare!

Aurora is an amazing person! She took really well of my doggies and they all love her! She always…read moresends me pictures of what they're up to. I really appreciate that because it gives me peace of mind. I will definitely bring my pets here.

Had a great experience! We ran into a little hiccup when we arrived but the staff were so nice…read moreabout it and were able to accommodate us. Everyone was so friendly and helpful, and the place was very clean. Our dog has some anxiety, so we were a little nervous, but the staff made us feel comfortable. She came home happy and tired, so I think she had a great time! We loved the staff and would definitely recommend this place!

We had a wonderful experience with Paws at Play. From the moment we arrived, the staff was…read morefriendly, attentive, and genuinely caring toward our dog. You can tell they truly love animals and take the time to make each dog feel comfortable and well cared for. Our dog came home happy, relaxed, and clearly well looked after, which gave us a lot of peace of mind. The facility was clean, professional, and well organized, and communication throughout the process was excellent. It's not always easy leaving your dog in someone else's care, but we felt completely comfortable with Bethany, JL and their team. We would absolutely trust them again and highly recommend them to anyone looking for a caring and dependable place for their dog in Orange County.

It is amazing. I always like coming here and I've always get help with everything that I need. I…read morerecommend this place.

They always arrive on time, and I feel safe letting my pet walk with them.she loves to have time to…read moresmell on her walk and they let her do that.