Very professional office team. I have toured and checked out multiple properties... and I had the worst luck everywhere I went. Either the property was great but the staff was rude. Or the staff was amazing but the property lacked maintenance / cleanliness That is not the case at Paloma Summit. They got their sh*t together. I've come to tour a few units because after having many failed tour sites, I took my time checking out what this place had to offer. Each time I came before signing my lease, I was treated with absolute grace and courtesy. A huge thank you to Courtney for being a helping hand when touring. Another huge help to Ashley for answering my questions during the move in process. BEAUTIFUL units, well kept property. Peaceful environment. As someone that used to work in property management, it takes a solid team to make this happen consistently to keep your residents happy and at peace so kudos to you guys!! Excited to live here. read more

10/10 Phenomenal experience living here. From the staff, to the maintenance, and the neighbors. I have met nothing but respectful professionals here. It's quiet and peaceful around the clock, even on weekends. I've lived in multiple Irvine Company places before with a bunch of younger party kids and it was hell since I have an early schedule. Neighbor wise your experience could vary but I've been very pleased with all the people around me. On walks, everyone waves and says hi for the most part. I can see why so many people in other reviews say they have lived here for 10+ years. I can see this being my home for the next decade until I'm ready to buy a house out of state. read more

We moved in recently and are very happy with the complex. It is well-maintained and very quiet. Courtney was very knowledgeable, kind, and helpful with all our needs. Parking has been plentiful and the location is in an isolated beautiful area of Foothill Ranch bordering Whiting Ranch. Additionally, I put in a service request and Miguel responded within minutes. Overall, we are very happy with our move-in experience. read more

I have lived in Paloma Summit for 12 years now in an upstairs one bedroom unit. I decided the stairs were getting to me and needed to look for a downstairs unit and a two bedroom. My experience has been so good here that I stayed right here at Paloma Summit. The staff is amazing! I really want to mention the maintenance staff Miguel and Fernando, they are always on top of what ever I need, always friendly, knowledgeable and willing to lend a hand, I can't say enough. My move went smooth and I am all settled in. Thank you Paloma Summit!!! Here's to another 12 years!!! read more

Unfortunately based on our experience with the residents office staff they are still very rude and nothing has improved. In my opinion Courtney and Ashley are extremely unprofessional and Sequoia needs to look into this matter before they lose more good tenants. read more

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Great team of employees who work here! They are all friendly and helpful. My dog loves visiting the Leasing Office and getting pets and treats - Courtney is his favorite! The Maintenance team is friendly, professional, and prompt. The grounds are kept nicely, and I love the dog park with its sunset view. It is an added plus to have a 1 car garage. I feel safe and very content living here. read more

My first year moving out of the house, I found Paloma Summit! It came as a blessing in disguise. My roommate's and I toured countlessly, and right before we made a decision we decided to do one more tour and call it a day. Paloma was that final tour we went on and instantly fell in love! From the amazing speedy support from the staff, technicians, and phone support crew you'll 100% have a great experience here. Sending all the best for the Paloma summit team, especially Courtney! She's helped me with every question I can think of, thank you so much! read more

We are breaking our lease because I do not feel comfortable living here any longer. All of the good neighbors that were here when I first moved in all moved out within a month or two. They switched managers the first month I moved in and he was not helpful at all. There seems to be a new manager again and she did call to listen to my concerns (like the AC) but there is one issue that keeps popping up that does not seem to be resolved. There are some vendors that they hired that seem to take advantage of their access on Paloma grounds. Every week they will come really early in the morning, blasting their music, and go through resident's trash and recycle. One time I got them on video literally SNIFFING resident trash. I already notified the office management and they informed me that this is within their job description. Good to know then. If this is something you don't mind, then that's fine. Just make sure you know the bags you're throwing away will be opened and sniffed through. It literally happens every week and grosses me out to be honest. These are advertised as luxury apartments and yet I can't even trust my trash bags to not be opened. I've lived in multiple other apartment buildings and never have I seen anyone hired to go through people's trash bags. Other notes: Parking is getting harder to find because residents here do NOT follow the rules and use their garages for storage only. Pet owners do not pick up their dog's poop. The list goes on. read more

We have lived here for just about a year now, and overall we're very happy with this place. The front desk is very accommodating, the amenities are great, and where it's located is also a bonus. The maintenance team is quick and very responsive, and they take the time to listen to any issues or concerns you have. I'd say this complex is great for couples and families that want to live in a quieter area. Everyone is friendly and welcoming here, and we're happy to call this home for now. read more

Ashley was extremely helpful and knowledgeable. The property is absolutely beautiful! Can't wait to call it home!

Everyone who I've dealt with at Paloma Summit (Samaneh, Courtney, Ashley, Miguel, & Fernando) has been so welcoming, kind, professional, and taken care of every need and request I've made. The property is well taken care of, and I am really enjoying living here. Even my dog absolutely loves everyone who works here, and they are so great with him. Everytime I take him for walks, he's trying to drag me to the leasing office so he can get a treat and some attention from them! read more

First of all I'd like to say I recommend this property to anyone that is looking for a nice, clean and quiet apartment community that has an awesome and professional staff! I have lived in the community over the past decade and it just keeps getting better and better over the years. The amenities are always improving as well as the overall atmosphere of the community. The pool just recently got an upgrade, some curbs were painted, updated paint in the dog spa building and the landscape is always getting attended to every week. I'm not sure what the other post "Frank" was mentioning with the bugs and unsafe area to walk in but yes I have seen coyotes all around town ..... as for the dead bugs, well that's nature..... as for the messy dumpsters, that doesn't happen as often as he would have you think, maybe he should have a talk with his neighbors about putting their trash IN the dumpsters. My AC broke and it took the maintenance crew a couple of days to fix but I think that's all about having reasonable expectations of what people can do and a core understanding of how a machine works ....... After all, I wouldn't expect something to be fixed fast and cheap just to breakdown again, I'd let them do their job and not be unreasonable to the point where I could be so emotional that I could harass the personnel that is suppose to be helping me, that's just moronic. To be fair I've had my fair share of insects (ants) come in when it's very dry outside but that just taught me what to leave out and what not to leave out. Things will break and things will get fixed..... the office has done a stellar job and I look forward to seeing what comes down the pipeline for this property! Keep up the good work! PS - Frank, that's a June bug on your outside patio, not a cockroach. It's nature, it happens. read more

My experience was a positive one while visiting the leasing office at Poloma Summit Condominium Rentals. Courtney Chainey, the Associate who showed me the complex in a golf cart, was very pleasant and professional. She explained various rules and regulations, pointed out important features which included a Clubroom, gym, and swimming pool with barbecues. Courtney was very kind and patient. She showed me, in detail how much the lease would cost and gave me her 100% attention. I would highly recommend visiting this condominium complex and be sure to ask for Courtney Chainey, who really knows her stuff! read more

Great staff, nice area, and a shopping center very close can go walking--very convenient

Miguel is so nice and friendly. Plus, he is amazing at his job. He has gone above and beyond to help us.

Nice place e to live. Office and maintenence team are responsive. Samaneh and Courtney at office are always available to help. Thank you team Paloma. read more

This place is horrible. Stay away. We have asked 100 times for corporates email and they refuse to give it to us. Office is always closed, they never answer the phone. The emails they send seem drafted by a three year old. They take forever to fix anything. Good luck if you get mold. Cheray the manager said per law they can't let us know her managers email or corporates email but when asked which law won't give it to us. Customer service is non existent read more

10 year resident at Paloma Summit here. Without exaggeration, one of the nicest communities I've lived at. Very clean and well taken care of. The views outside the window are beautiful and inspiring. The residents are mostly professionals and very quiet and courteous. The apartments themselves are spacious and well laid out. But most importantly, the team managing the property, especially Samaneh and Fernando, are a breath of fresh air and very attentive and responsive, and will go out of their way to help with anything within their power. read more

Love our new and lovely Apartment. Michelle had help us on our move in , She made it so easy and explained all the process needed since day one we walked in, to see apartments availability. We definitely enjoy being here , such a great community. read more

I would like to thank the managment , staff and maintenance for the great work they are doing to make us feel amazing by just staying here in Paloma summit foothill me and my family. these guys are professsional and friendly at the same time and special thanks to Michelle and Sam which always make us feel like family. read more

This property is not only in a great location with gorgeous views but it is also a quite beautiful community. I have never seen such a great, accommodating leasing staff before. I've rented from multiple different companies and you can tell this staff cares. They don't just smile and node they actually try to help. read more

Michelle in the office is amazing!!! So personable and so kind. She found me the perfect place. Highly recommend Michelle if you need a great place to live! She is amazing! read more

I've been a resident at Paloma Summit for going on almost 4 years now. From the first day I came here to look at an apartment I knew I wanted to move in. They have all the amenities I wanted and needed to feel comfortable. The management team and staff have always been super helpful and willing to accommodate my needs. During Covid time the office had art classes, wine tastings , holiday competitions, and even some delicious food trucks come. Paloma Summit truly is a very special place located in the perfect spot to catch some of the most beautiful sunrises and sundowns. I first moved into a 2 BR which was awesome and early last year moved into a 3BR. Truly can't say enough great things about our Neighborhood. read more

I am very grateful to all Paloma staff, especially I am very happy that Samaneh came back and I am very satisfied and appreciate the efforts that Samaneh is doing for me and the Paloma collection. Thank you Samaneh. read more

I visited the property. Michelle was super friendly and helpful. This is a great area and great property to rent from.

If I could rate this apartment 0 stars I would. This place is absolutely horrible !!!!!!!!!!!!!!! It's not worth the price they charge. They try to claim they are " luxury" apartment???? Really ????? But my experience was SO bad . The water pipe burst.AC was broken. The drainage pipes were blocked and water was overflowing !! Door is not working right. Can we call this is " luxury " apartment? DO NOT MOVE to HERE !!!! If you wanna stay at " luxury " apartment!! PALOMA SUMMIT just wanna your money !! Our family is mentally unstable during all of this our dog isn't eating right. We both need see a doctors soon. Legally we are not responsible for rent while the apartment is uninhabitable. They don't care about anything except your money !!!!!!!!!!!!!! read more

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Our exterior light over the stairs had burned out, which was a huge trip hazard when dark. Anthony, our Service Manager, identified the problem and had the repairs completed by the next day. And, a shout out to Yvonne and her office team as well!! Paloma Summit is an awesome place to live! read more

I already live in this community for 2years .the management is awesome ,very quiet community with a ver nice environment, I have a special thanks for staff Elva and samaneh , they are very caring , Highly recommended this community for you read more

The apartments are beautiful, it's a quiet area surrounded by homes and nature, and I love the extra garage space. Not only do I enjoy being at Paloma Summit because I find it beautiful, but the staff is also very helpful and courteous. Susan Alda helped me a ton with moving in, she is really nice and knowledgable. Very professional. She answered all of my questions and was very quick to respond to my emails and phone calls. She made the moving process way easier on me. Jessica Vivian also helped me too, she is also very nice and professional. Highly recommend Paloma Summit. read more

Great tapas night with live music wine and yummy food! Love living here, the office team is amazing, maintenance guys are super responsive. Looking forward to more events like this one. Great job Yvonne, Elva, Samaneh, Antonio and Luis! Thank you for a wonderful evening :) read more

Paloma Summit Condominium Rentals - Apartments Near Me - Foothill Ranch, California

There's more!! They always do sweet things for their residents. Got free lunch from local restaurants (twice so far), a virtual painting class that included a canvas and paint, and free Kona Ice I think the lobster truck is coming too, would love to see a vegan food truck at some point but idk if anyone would benefit other than me read more

Paloma Summit Condominium Rentals - Free Kona Ice!! - Apartments Near Me - Foothill Ranch, California

After living here for over a year I had just moved out due to my lease ending. I would just love to give kuddos to ELVA. From the day I had moved in to the day I moved out she was a great help and a pleasure to work with. I moved in at the start of the pandemic so it was a difficult time for everyone. Elva responded to all my emails and questions right away and made sure that I was happy here. If I could I would consider moving here again because of the wonderful staff! read more

I have lived in many states. I have lived in more than 6-7 apartment communities in past 5 years. Paloma Summit is by far the best of all compared to previous places that I have lived. Apartments are specious as well as very well maintained. Community is very well maintained. Maintenance service is really awesome. Maintenance complaints are taken care within very short time. Kim, Joy and Chris in the office are very responsive to every questions/concerns we have. read more

I lived here for over 5 years. The area is very green, calm and very dog friendly. I enjoyed living here, had some problems, but nothing that wasn't handled timely. We even had a few issues with our AC unit, which they eventually replaced entirely. Chris is a wonderful manager, he's always been responsive and willing to help out in anything. Only reason we moved, because we needed to be closer to work. My dog hates the new place, she's really missing out old spot. read more

I hope they can change the floor plan from carpet to vinyl flooring, we are moving on may and they will renovate it but srill hoping that they will put vinyl flooring on the living room not carpet. But either way is fine. Excited to be moving in!!! Transaction is so smooth. read more

Paloma Summit is a very nice place to live. It's quiet and close to everything you need for the price that you pay. Samaneh and the rest of the office staff is very nice and you feel like home there. Maintenance is always there when you need them promptly... I have no complaints. It's a great place to live!! read more

My wife and I moved in here right before our wedding and really enjoyed living at Paloma. We got one of the updated units and it was very nice. What really made our experience pleasant was the manager, Chris. He was always responsive to requests and questions and was extremely reasonable. Some people writing reviews need to understand that your are RENTING an apartment from another company and you are living with a lot of other people in the community. If you don't like the way things are handled, find another place to live or buy a place and make your own rules. I have lived at quite a few different complexes and this place was one of my favorites. We adopted a dog a few month into our lease and they reimbursed $250 of our adoption fees for our dog! My wife and I moved out of state and the move out process was extremely easy. Chris helped us with the whole process and was VERY reasonable. We just received our return from our deposits along with itemized receipts of everything that had to be done after we moved out. We were charged the standard cleaning fee for the apartment and carpet. I gladly accept that as it is their responsibility to get it ready for the next tenant. Very fair if you ask me! I have had many landlords try to charge a lot of money for unreasonable things and this was not the case here. read more

My short Paloma Summit living experience has been amazing so far. The move-in process was flawless and easy, even during a pandemic no less, and both the maintenance and leasing staff have been a joy to work with and very attentive to my needs. Shout out to Jessica, Elva, Susan, Luis, and Jessie. You can tell they really care about their residents and want them to feel comfortable in their own home, and they always greet me with a smile and enthusiasm, a welcome change from my old community. The grounds are lovely and well-maintained, lots of grass and bunnies everywhere which is great for dogs! I am looking forward to hopefully calling Paloma Summit home for years to come. read more

The complex is situated in the foothills of Orange County, so it is amazing views all around. The staff is unlike any other complex I have lived in. They are all very kind and go above and beyond on a regular basis. There rent is affordable given comparable floor plans and square footage. Everyone who lives there seems happy, it is a very neighborly area in general. There's actually parking! I never struggled to find parking...finally!! The buildings are old, so the AC/heater vents aren't that great, the shower pipes needed repairs a few times, and the cabinets are a challenge to work with because they aren't space optimized and its hinges are weak. Maintenance was always quick to repair everything which is another plus and we were surprised to learn the buildings were old because they certainly don't look it. We were sad to leave, the views alone are worth staying forever but the staff definitely made it home :) read more

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I have lived in 3 different complex and I have to say this is the best of all them. I had a slab leak and called the office. Castro the maintenance coordinator came right away and figured out the problem. He was able to get a plumber to fix it super fast. He stayed late to make sure it all went well. Jessica the manager came down also to make sure everything was being done. I was blown away by how efficient this situation went and am so glad I live here. I've had nothing but the best experience here. read more