A great Healthcare team to have you or your family members' needs taken care of. Good people with…read moregood character who know how to empathize with the patient.

HORRIBLE AGENCY I've been trying to get issues resolved for weeks with this agency and keep getting…read moretold the CEO would get in touch with me....... No issues resolved. No follow up. Weeks passing. So a review of my honest feelings and experiences it is! I have a long history with this agency. My initial impression a couple years ago was very negative and I spoke to the CEO, who listened to my concerns and temporarily made things better by having the agency send more tenured caregivers..... So we stayed for a long time and found some great caregivers who genuinely cared about my dad. But sad that it always seems to take causing a big, public stink to get the services everyone deserves all along. Fast forward to now. My dad's condition has changed, and there seems to be very few competent caregivers who can expertly handle a bedridden patient and a very noticeable drop in competency in the staff. Firstly, the scheduler does not need to be in any people facing capacity. She is extremely  unprofessional and unpleasant to interact with. A simple schedule change provokes an attitude from her, and I have gotten into several verbal altercations with her. Second, we have struggled to find a caregiver skilled in repositioning my imobile dad in his bed and changing him, despite this being a requirement for their state certification. Where do they find these incompetent people? For the amount I pay I feel I should be able to call their agency and get an someone who will be able to come in and handle him with efficiency and diligence. But that has very seldom been the case. There are a few caregivers that have come out who have had facility experience and have been EXCELLENT, but the sad truth is that they are few and far between. I have gone in and his bed has been soiled and the caregiver sitting down playing with her phone.... I have gone to clean him about 30 minutes after a caregiver left only to find him covered in dried stool. I have been asked by a caregiver how to turn him.... Tonight the caregiver who was supposed to come out was irritated that our house was far back in the woods, got 3/4 through our driveway to the point that I confirmed I could see her car, then she turned around and left in irritation..... It's absolutely ridiculous and unprofessional. The RN is very kind and empathetic and goes the extra mile to try to rectify my issues, but it is much larger than her. She is just one person at an agency full of staff who just don't give a crap. Third, their record upkeep is terrible. My dad is bedridden and has a feeding tube, but on some caregivers' agendas it still says to prepare his meals and monitor him on the toilet..... so these caregivers come in completely unprepared for what is actually needed. They come in and I ask what they know about my dad's needs, and they say nothing even though I have explained it numerous times to the staff before sending someone new out. So what was the original assessment for if it wasn't to pass the info to the people that would come in and care for him.....? Several of my coworkers are searching for caregiving agencies for their loved ones and ask me pretty frequently who I would recommend. Sadly we live in an area with very few options, so I explain that if there are any other options, don't choose this agency because they only care about collecting the money without making sure they can provide quality care. They are constantly increasing their prices while decreasing the standards of who they hire. I am completely disappointed and will take the tens of thousands of dollars we would normally spend with them elsewhere the first chance I get!

From the owner: Right at Home provides trusted in-home care for seniors and adults with disabilities. Our highly…read moretrained caregivers can provide companionship, hygiene support, respite care and physical assistance to help loved ones live independently at home. We understand that everyone's situation is unique, so we create custom care plans in collaboration with you to ensure the best possible care. Right at Home provides service 24/7--during holidays, weekends, evenings and overnight. Call us today to see how we can improve your loved one's quality of life!

This is not a good place. They don't care about the patients. They are dishonest. And will lie…read morestraight to your face. There are a lot of financial irregularities too.

From the owner: Because We Care is here to help seniors remain safely in the comfort of home and to provide senior…read morehome care that also supports family and friends. We know that remaining at home is important for physical and mental well being so our experienced care providers address your concerns and provide the non-medical assisted living services you need. We know the stress Alzheimer's and Dementia can inflict on all members of the family so our home care services are available around the clock, every day of the year. This includes everything from friendly companionship, meal preparation, light housekeeping, medication reminders, hygiene care, shopping and errands to continual care and Alzheimer's care. With our extensive experience in elder care, we can help you find the right solution to assist you and your loved one in maintaining the best possible quality of life. Call or visit our website today to find out how we can help you care for your loved one when you need it most.

When My mother was diagnosed with a terminal illness. I made a promise to take care of she until…read moreher last breath. I wanted to make sure she had the BEST care. I contacted the Lamar Agency, yes I was nervous; I was skeptical. However, when Ms. Matthews came out to meet with me and my Mom on a Sunday; My mind was a little more at ease. Monday came around and we were paired with the BEST CNA. I won't mention her name because of confidentiality BUT she showed the MOST compassion for my mother. She did tasks without me having to ask. She helped me take care of my mother until the end. I don't do too many reviews...but I am extremely appreciative and thankful for the Lamar Agency. Our CNA was always on time, even early; she catered to my mom and she really showed that she cared. I am forever grateful.

From the owner: At the Lamar Agency, we are dedicated to providing holistic home health care that nurtures the…read moremind, body, and spirit. Our mission is to empower individuals and families to achieve optimal health and well-being in the comfort of their own homes. Our Services We offer a comprehensive range of services tailored to meet the unique needs of our clients, including: - Personalized Health Care Plans: We collaborate with clients and their families to create customized care plans that address physical, emotional, and social needs. - Therapeutic Services: We offer physical, occupational, and speech therapy to support rehabilitation and enhance daily living skills. - Companionship and Support: Our compassionate caregivers provide companionship, assist with daily activities, and ensure a safe environment. Why Choose Us? - Local Expertise: With deep roots in the Conyers and Atlanta communities, we understand the unique challenges and needs of our clients. - Highly Trained Professionals: Our team consists of skilled and compassionate caregivers who are committed to continuous education and improvement. - Client-Centered Approach: We prioritize open communication and collaboration with clients and families, ensuring that care is aligned with individual goals and preferences. At the Lamar Agency, we are more than just a home health care provider; we are a partner in your wellness journey. Whether you need short-term assistance or long-term support, we are here to help.

My mom is now on hospice there, hospice has agreed for her to continue to get her insulin. I was…read moretold 2 days in a row that her insulin has been discontinued by the nurses who check her sugar. When I went to the nurse at the front desk to ask yet again why? she kept repeating she put it in as needed and actually SMILED like she found it funny (she was trying to hold back a laugh) that i was upset and advocating for my mom. If it was put in as needed why was i told twice it was discontinued? Staff WILL TREAT you how they see fit. All I want is dignity for both me and my mom with the remaining time we have left, why is that so wrong? Just remember one day it could be you, it could be one of your loved ones. When people get upset think about the way you treat them in the end they are only going to mirror your attitude and unprofessional behavior. You need to bring your own chair while visiting love ones. Don't learn the hard way like myself. When I used the chair in my moms room the nurse got upset with me and talked about me in the hallway.

The staff is terrible. They act like your love ones are a burden. You ask for assistance and they…read moredo not want to be bothered. The place needs upgrading. The food is TERRIBLE. The maintenance and house keeping people are also terrible. Televisions with no remotes, leaky faucets, dirty sticky floors or one Television in a room with two patients. The rooms are not kept clean and one day while I was there were I saw one worker just walking up and down the hall on his cell phone. Yet they take all your money though. It seems they hire from the list of rejects. I wish income wise we could put them somewhere else. Maybe the health department needs a call !!!!!

I absolutely LOVE Synergy Home Care!!! The care they provide is second to none. The staff is…read moreextremely compassionate and knowledgeable. It is so refreshing to find home care professionals who are passionate about what they do. I am so glad they are servicing the Conyers area!!!

From the owner: We specialize in home care for the elderlyread more