it's pretty ok in my opinion, good looks and good staff , but really slow services , they make me wait like a hour just because i dident have an appointment, so o make sure to have one or you would be ignored until they decide to attend you no really walking friendly read more

We love this location! The service is absolutely amazing. The staff are so knowledgeable and friendly every time we come. There is designated parking which is very nice. We highly recommend the spray tan that customized for your skin tone. We have never waited to be seen. It is clean and well stocked. read more

This is another good location of Palm Beach Tan. Only reason it does not get the 5 stars is the fact that parking is not always the most convenient (or I am missing something lol, because I always park on the street, not sure if there is a lot or not). I enjoy the staff here, I always have a nice little chat with whomever checks me in and that is always a nice plus. A huge plus is that it is always clean (beds, rooms, bathrooms). Definitely whenever I'm in the St. Paul area this is the one that I go to! read more

I stopped in to quick tan - Girl behind the counter says oh! You owe$47 for back on hold fees. I say no, no I don't. I came in couple years ago and talked with the then manager, to cancel the membership because I had Her2 Breast Cancer. She asks her coworker what to do and she's likke I wasn't listening all's I heard was you don't want to pay the $47 - ahh no, no I don't she cuts me off before I can finish and say I can take $10bucks off. No, I'm not going to pay it, I had cancer and coUld not tan. She rolls her eyes and is like call the manager- she does, manager says right it off- again eye roll girls is like well you can't because the account is closed because you didn't pay or didn't have the money to pay.. other girl is like she just wants to buy 1session. Yay - of course she does.. wtf kind of bs service is this. I just want to tan. I was planning on buying mySelf and my Fiancé both packages to tan before our wedding. With this kind of discrimination, shaming and just plan rudeness I'm surprised you stay in business. I'll be calling the manager/owner - that was completely uncalled for, unprofessional and rude! read more

Great place to tan, love coming here a few times a week!! Ana is always so helpful when I have questions !!

They have signs outside stating that they open at 7am Monday-Friday . Online states they open at 7am as well. I have a membership here and needed to get in today. I have waited outside for 45 minutes and it's almost 8am. This is extremely inconvenient and frustrating. I will be canceling. read more

Pros - Freeze n' stay (or whatever it's called). For people like me that don't like to tan on a regular basis, it's nice to not have to cancel your account and reactivate when you're ready to come back. It takes $5 or so out of your account monthly, and that money can be put towards whatever package you want when you're ready to go back. - Newer facility - Good hours Cons - Staff is usually aloof and clearly driven by upselling lotions...the the point of being obnoxious. - No male staff members. I think it would change the dynamic of that place a little bit read more

Palm Beach Tan - Skin Care Near Me - St Paul, Minnesota

Megan and the staff at Palm Beach Tan - Grand Ave (St. Paul, MN) are absolutely fantastic. I've been going to this salon for years and they've been great from the start. The salon is clean, they are prompt, courteous and friendly. They brighten my day and the beds bronze my skin! read more

I've been going to Palm Beach Tan for like a year every single time that I go there no matter who is working I'm always greeted with a smile there's been multiple times when I forgot my lotion and they've let me use one behind the desk. Everybody's accommodating and helpful I'm seriously so impressed with this place every single time that I leave I leave with a smile on my face. It's always extremely clean and they have so many items for you to use at no extra charge including baby wipes hair binders things like that ... I honestly cannot say one negative thing about the place thanks for making my experience amazing every time !! You really love your customers. read more

I had a horrible experience here. I went in for my first spray tan. I was pressured, by multiple workers, to get a medium color when I blatantly said I wanted light. They told me, "you won't see it and it will be a waste of your money." So, I went with medium. Once in the room, the girl told me to cover my fingers with the lotion. She didn't start the machine!! I was in it ready to go (and freezing) and had to call the front desk to get directions since she didn't start it (and didn't tell me how). As I was leaving, I heard them tell another customer that they get a scent included. I was never told about this. Shady. The next day I woke up ORANGE. Not light and natural as I was told I would by going with medium. My hands were horrible. Completely splotchy. My friend who went later that night was told to put the lotion over her WHOLE hand. This was the worst $50 I have ever spent. I was so self conscious for the event I spray tanned for. If you are an avid Spray tanner and don't need any advice or help then feel free to go here. But if you have any questions or concerns, this is definitely the wrong salon for you. read more

Really disappointed in this place. I went in last night for a tan in a tanning booth. I come here once or twice a year when I just need a quick tan. I use the same tanning bed and same time every single time. Last night I said I wanted to do what I did the last time I was here. Apparently that wasn't good enough for the girl working at the front desk. She would NOT take no for an answer. I asked 5 times if I could just do what I usually do every other time that I come in and every time the girl behind the counter kept looking at whom I assume is the manager, as if she was trying to get the manager to help convince me to get something else and when the manager didn't step in the girl would try to get me to buy a membership, lotions, more expensive beds with lesser times so I HAVE to come in 5 times to see a result. Finally the manager steps in and then she takes over on trying to sell me more products/upgrades. After the 7th "can I just do the tanning bed/time that I do every other time" and the 7th "no, you should do this instead". I had to just walk out. They act like they're selling cars and getting paid $1000 for each lotion they sell. Jesus, it's just a tanning salon! I just can't believe I experienced such horrible "upselling" for something so small. read more

Decent beds. Good mystics...when they actually decide to clean the floor so you feet don't turn bright orange. The cause for the one star...the rude and condescending staff. I understand they have sales goals, but need not be so pushy. On three different occasions I was told which package I 'needed' without being asked what type of tanning experience I had and how often I'd be in. I was also never told about the freeze thing for your account and never told about the other tanning packages/options. In addition, when I voiced my concern to another staff member, she told me that I had the best package and that they are not required to tell me about the cancelations policy, only the freeze program. How unethical is that?! Before writing this yelp review, I emailed the owner twice about the situation and the horrible customer service and after no response, I decided to write a review. To recap; if you'd like to be talked down to by a bronzed 18-25 year old, and made to feel stupid when inquiring about other packages and lotions feel free to visit the grand avenue location. I will never be back. read more

I feel Palm Beach Tan is the best tanning salon I have ever been to. Great prices and super clean.

First of all I was greeted with a "what's up player?!" ...Who says that to a customer they don't even know? So weird. Staff was pretty pushy. They asked if I used a lotion and I said yes. Then they asked if I would take it out of my purse so they could see it... and tried to sell me more lotion after I already said I don't need any. read more

Jenni is amazing! I went in with a bit dissatisfied from my experience at a different location and she completely made my whole outlook better. read more

Incredibly helpful staff and an excellent product. Continually pleased with my results! There are plenty of package plans to select from, and the employees do a great job of selling the plans (as well as products) without being pushy. read more

I love the Grand Ave (St. Paul) location-the staff are so kind and make me feel welcome every time I come in. When I got a new card, my current card on file was outdated and my membership got cancelled. When I explained what had happened, the front desk was extremely understanding and started my membership back up without making me pay the $20 fee. read more

This is the best place I've been tanning! Yes, the staff is a bit overbearing when trying to sell lotions, but that is their job. They have a great selection of beds and very informative if you are newer to tanning! read more

Friendly staff, but to be honest the prices are a little unnecessary. I can get a tan somewhere else for seven dollars and experience the same quality. Also they took way too long talking about the different tanning booths when they could've been very quick and to the point. :-) read more

3/30 Update. Changing back to 5 Stars because these issues have been resolved. Thank you for addressing with me, Jenny, the machine! 3/27. This is by far the nicest cleaning tanning salon I have been too. I have been a customer for 3 years and have frequented tanning salons since I was 16. The girls have always taken good care of me. Jenny, especially. Tonight I walked in and two newbies were left alone to fend for themselves. Amy was a complete sweetheart and totally apologetic for the skills she hadn't acquired yet. The other new gal was trying to help another customer and probably had more skills than Amy, but wasn't at the point where she could answer questions or help multiple customers at once. (like Jenny-she is a machine). Two customers were naked in the rooms yelling that they couldn't get the beds to turn on. One lady said she had been there half an hour and hadn't tanned yet. There was a line of 5 people, most of whom had been waiting at least 10 mins and not been helped. I wanted to tan in a bed and then spray. Amy didn't know how to put me in line for the spray tan, and I didn't want to get out of the regular bed and have to get in line behind all the other people who were already waiting and hadn't been helped. I excused myself and said I would be back tomorrow. Why on earth would a manager throw two new people to the wolves like that? In my years of coming the PBT, I have never experienced this. However, every time I come in there, there is a new face! Why can't PBT keep employees? My old tanning salon had the same people for 10 years. I didn't have to give my name every time I walked in. They saw me park and had me pulled up in the computer by the time I came in. If employees are left to fend for themselves like I witnessed tonight, I can only imagine why it's a revolving door of employees. Sad!! Please, this is not a review on the girls who were in the salon tonight. They did their best. This is about the people who put them in this position. All the customers in that salon were frustrated and irritated. All we wanted to do was tan and go home!! read more

I went in yesterday for the second time in about a year. As of now I am pretty fair with almost zero time spent in the sun. I was pressured into a higher level bed even after I insisted, "Shouldn't I build a base in a level one bed first?" (Hint: the answer is yes.) Her answer was, "No. we have diamond level beds open right now! Or gold! If you get warm, you can get out! You have less of a chance of burning in those beds." How am I supposed to know if I'm warm enough to burn. . In a tanning bed? I'm sure you know where this is going. I laid in the bed. For the full time (15 minutes.) and I am completely burned. I feel like a burlap sack. Unfortunately, I've already paid this months dues for a Diamond membership, although I probably can't use it for a week or two until the burning subsides. On my way out I asked, "Do you have incentive to put clients in higher level beds even when they shouldn't be in them?" She said no. But I couldn't imagine that someone would be THAT insistent otherwise. You can call it "enthusiastic" but it's really just irresponsible and embarrassing. read more

Stay away from this place. I realize there aren't too many places to tan, but PBT on Grand Ave. takes it for worst manager and overall customer interaction. Megan, the salon manager, is 22yrs old and the single most unprofessional individual I've met in quite a long time. Not only is this woman constantly unkept and unprofessional looking, she possesses the managing capabilities of a spastic kindergartener and troglodyte. She and her staff cannot keep personal matters and professional issues apart from one another and WILL be brought up and used violently against you upon signing up or checking in. They're loud, immature, and incredibly vocal regarding personal issues. Megan specifically needs to go. Watch out for this firecracker as she singlehandedly will be the fall of the franchise. When people are looking to feel better about themselves by going to this location, don't expect to find any joy when leaving and no one acknowledges you. Find comfort in the fact that you read this and DON'T be a Megan... read more

Came here for the intro offer for the spray tan! I had a great experience. The place is clean, and the lady behind the counter (wish I could remember her name!) was wonderful! Super friendly, informative and didn't try too hard to up sell me, which I liked. She offered add-ons like any good business person would, but left it at that when I didn't go with them. Gave me good tips to make sure the bottoms of my feet and hands didn't turn orange and they didn't! Tan came out great. If I were staying in the area, I would come back, but moving out of state soon! read more

Honestly, this is the best tanning salon I have ever been to. It is very clean and I have never had to wait for a bed or Mystic, granted I do not tan often and I usually go in the evenings... Frequent free tanning coupons sent to my e-mail account= AWESOME. A++ read more

I went in to purchase a single tan. Clean & friendly atmosphere. The Lady working there said "The bed your going in has NEW BULBS, it hasn't been used enough to register a full 1 hour." So I ended up buying a membership. The only part of my body that felt warm was my face. The ONLY part of me that got any color (red) was my face. I called the next morning and asked the lady working if they had any beds at the gold level with new bulbs. Her answer was NO! The first lady would make one hell of a good used car sales lady. read more

Beds are awesome and it's a huge salon! But these girls must make commission off selling packages, holy crap I just want to go tanning, not listen to a 10 minute speech about packages every time I come in. I said no like 13 times, lol stop asking. read more

I've been here for a few years and lately they've just tanked. Their service has never been outstanding, but these girls are never around to be found. Walking in there was a pile of dirty towels and garbage sitting directly in the middle of the hallway and two girls came flying out of the office when the door jingled. When my bed wasn't on I stood half-dressed at the front desk for a few minutes before resorting to walking from room to room to find one. Again, the door jingled and the girls came out of the office. The beds are fine. But you'd be LUCKY to get a door that locks. They all seem to be broken. The mystic. Used to love this, but now its absolutely DISGUSTING. The door doesn't lock in the room. The start-up screen is cracked and caved in. The door on the machine doesn't shut therefore the room is filmy from mystic tan leaking. Don't worry, your personal items will be covered too. Your other choice is to hold the door while doing some awkward pose to make sure you'll get an even tan. But even that doesn't pan out because the machine stopped at the top of my legs. Canceling my membership immediately. It's beyond crazy that their monthly packages start at $50.00 a month!!!!!!! *Please note, I am not a complainer and it takes a lot to get me to publicly post something like this, but please save your money. read more

Hard sell - new mystic tan system with medium solution was hardly noticeable - $37 for something I could have done myself. previous machines worked better. Don't waste your money read more

I should start off my review by saying I've been a customer here for years. However in the past few months, I've noticed that the place has deteriorated. I'm a spray tan fan and I used to love going here to use their MyMist. In the past few months, the machines are consistently broken and therefore unusable. The staff have been apologetic to customers, but there is no offer for reimbursement for the $60+ a month that you pay for use. To me spending that much money on broken equipment doesn't make any sense. read more

I have been attempting to cancel my account for several months now. I froze the account, however am still getting charged a $5.88/month "holding fee". I have submitted a customer contact form and made phone calls. No one gets back to me. I actually had to go as far as stopping payment through my credit card company. Ironically, I received an auto-generated email on Monday telling me I now have an overdue balance. Ha! HORRIBLE. Don't get trapped in their money schemes!! read more

If you aren't going here for their great quality Mystic spray tan booth, you are going here for the staff!! The service is incredible- from every single member. You will not be disappointed and always accommodated. The girls that are in charge know what they are doing when it comes to customer satisfaction, because they do things for the customer's without "demanding" so. Just overall great atmosphere and experience every time. read more

Just recently signed up for monthly tanning. I think it's a good deal. The staff is friendly and the place is clean.

I felt so comfortable when I came in for the first time. I was given a tour and all the beds and packages were explained to me. It made my decision easy and I look forward to going back! read more

horrible. after you cancel your account they continue to take money out of your account! service is horrible and the management team doesnt do anything or state things clearly read more

I am writing this review not only to talk about the poor service and rude employees, but to also warn people about how they scam and rip people off as well. First off, when I first went into the Palm Beach Tan on Grand Ave in St. Paul, they were very nice and welcoming. I am a 19 year old college student must I add not from around here, so coming into a welcoming environment was very nice. The lady that helped me was named Jen. She showed me all the beds and explained the benefits to each. She then showed me the packages and the cost of them. She did not explain the canceling process well and I had never been to a place with a membership like this before. I was excited when she told me she would waive the $20 membership fee, but then still charged me about a week after I was charged for the bed. I did not address her about this lie she had told me. Once I began to tan a few times a week, all the employees were very rude and uninviting. I knew I had to cancel my membership when it was time. The last day I wanted to tan before spring break, I went in to tan and use my free spray tan. I also would like to add that they are very pushy and almost would not let me use my free spray tan without getting a booster added, which was extra money I, as a college student, did not have. When I walked in, I told Jen that I wanted to cancel my membership after I had tanned and gotten the spray tan. She acknowledged what I said and said that she would, never to inform me that I had to sign something (never when I bought the membership or at this time). When I was done for the day, I left thinking I was good to go. About two weeks later, I had a $58 fee on my account. Right away I called Palm Beach only to be put on hold and hung up on. Upset, I called my parents because this is a lot of money to go down the drain. They said to call back and ask for a manager, so I did just that and was told she was out and would be back around two. When I called back, Jen told me the manager was busy and she would talk to me. I told her the situation, but she basically told me I was lying and she wouldn't have done that. Once again, called my parents upset. My mom then called, only to be talked to rudely and told it was my fault. Once my mom wrote a review, she got a response saying to email the company, so she did and sent her number. They never got back to her. read more