Josie was an absolute God send on my visit. I'm very new to spray tanning and she expertly walked me through EVERYTHING. I was immediately comfortable because of how patient, kind, and knowledgeable she was. There was a gentleman working as well that was SO nice and hilarious but I did not catch his name. 10/10 recommend this location. Staff are angels and they know their stuff. THANK you, Alamo Heights Palm Beach Tan! I will see y'all again soon. read more

I was Help By a nice lady Name josey She was very Knowledgeable & kind And answer to All my 100s Questions, I Definitely recommend this Place i will come back. read more

Was visiting from Dallas and Josh was amazing and so helpful! This location is so nice and clean! Love it here!

We are getting ready for a Caribbean cruise in a couple of weeks, but had to go to San Antonio for business for a couple of days and wanted to keep up my pre-cruise tanning regime so I Yelped up this place and started my drive over. The place is SUPER clean and the nice young lady behind the counter could not have been more friendly. I purchased a one-time tan for a very reasonable price and she showed me how to use the bed and I was good to go! I would definitely recommend this place, and only wish I had one near me so I could take advantage of their monthly tanning packages! read more

The best tanning salon! Big Josh is very attentive and answers all of my questions! I definitely recommend this place

April was fabulous! Very patient and helpful as this was my first spray tan. Highly satisfied!

Love this location. Hala and Courtney are super friendly, professional and very knowledgeable on all products and beds. No matter what time of day I arrive to tan. They're both always so welcoming and polite. Beds and store are super clean. Thanks for being an awesome business and having an amazing staff. read more

The staff is fantastic!! Always consistent; cleanliness is 100 %. !! management(April) is always present and ready to help. Could not be happier!! read more

First time tanner and I loved it so much. Hala in the front was such a great guide into this experience, she offered top notch customer service with a great attitude especially considering how early in the morning it was!! Thank you for making my experience special! Id recommend coming here to anyone, the beds have build in Bluetooth speakers making for a catered personalized experience. I recommend getting the axis moisturizer and the emerald bronzer for your face.! Thanks again !! read more

Palm Beach Tan - Emerald facial bronzer // axis body lotion - Skin Care Near Me - San Antonio, Texas

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Best experience ever Josie And April are so helpful and very knowledgeable. I recommend them for any questions or concerns .

HALA IS THE ABSOLUTE BEST!! She's awesome at what she does and is very accommodating!! I come to this location because of her and April!! I purchased a membership last month, the young lady who took care of me was beyond kind and very helpful. Her name is April A. There is also another girl named Hala who is incredible at what she does! She's always keeping me updated on new lotions, promotions, etc. She never makes me feel like she's just trying to push a sale on me, and genuinely cares about my comfortability and experience there at Palm Beach Tan. I haven't really had any problems with any of the other staff members, but Hala & April are the BEST to me! They both always have a smile on their face when they greet me, even if I come in at the last minute to tan. Palm Beach @ Basse is lucky to have both of these young ladies on their team! I appreciate them both very very much! Thank you ladies!! read more

I've spent a lot of money on my membership here. I went in for a spray tan and asked for a specific formula. The employee said she recommends dark without any other shots. I said ok fine, you know best. 2 days later I am super spotty and it's peeling. The color is unflattering with my natural undertones. The employees don't seem to understand how the solution works and they didn't let me get the extra moisturizer that many other places offer. I asked for it. I don't know if it wasn't working on this particular day or if they just don't have it. But either way the solution here is low end. I've been getting spray tans for 20 years. I had my own spray tan machine at one point and I'm familiar with the many solutions. They're going very low end at this location and it results in low quality. I give two stars only because the facility was clean read more

This location of Palm Beach Tan on E. Basse Road is awesome. It's clean and the staff knows their stuff for the best spray tan around. April A. Is always friendly and a favorite staff member of mine read more

Best tanning salon. 5 stars ! I've been coming here for the last 3 years. Very clean and nice atmosphere! read more

April & Kate we're the sweetest ever!! I go to Tech and came home for the summer just to find a Palm Beach. I am so happy I chose this one, very informative and sweet! read more

Unfroze my account and upgraded recently and Holla Made it such a easy transition! All the employees at this location have been very nice!! Beds are always cleaned! read more

Mica was very helpful!!! I wasn't sure what service to use yesterday evening and she recommended one of the products to have a quick awesome tan instantly. Thanks Mica :-))) read more

I love this place! Courtney has always been amazing! She remembers my name and when she sees me , she already starts pulling up my profile and gets me in and out in no time. I usually cocktail tan so she puts me in a bed closer to the spray room so I can just hope across without getting dressed again. I appreciate the personal touch. Sadly I just canceled my membership today because a new salon opened up near me. If they make a palm beach closer to where I live I would gladly get another membership. read more

There are a variety of package options, as well as products. The staff are knowledgeable and informative. I became a member recently, and opted for an unlimited monthly package. The place is clean and spacious too! read more

Palm Beach Tan - A level III bed - Skin Care Near Me - San Antonio, Texas

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Friday Night they're open til 10. Got here at 9. One person working. Line out the door. I paid for 1 month membership "deal" with a $20 start up fee. Ok. Then waited 45 minutes while the 1 person checked everyone else in before cleaning my spray tan bed. Sigh. Customer service is not a high priority here. So there's five people in line and we're waiting waiting waiting. She says hold on while I check them in and we'll get back to you. Yes I mind it! Now I find out I paid close to $40 for one spray tan! The email offer is misleading! Shame on you! If you're a manager reading this, I will be canceling my membership which is a laughable explanation for $40 for one spray tan! You're not the only game in town! read more

Courtney and Hala are absolutely awesome. Always efficient, professional and personable.

I love going to the Lincoln Heights location in SA! The staff is always friendly and don't pressure me into buying products. My MOST favorite staff member is Hala!! I look forward to seeing her every time I go. HALA, BITCHES!!!!!!!!!!!! -Rolando R. read more

DO NOT GO TO THIS STORE!!!!!! It's super easy to join but when you go to cancel they will come up with every reason you can't cancel. I moved across country and went to PBT in Maryland to cancel my account on the 25th (the last day before you are charged before another month). The employee verified my identity and called this store because the system wouldn't allow her to cancel it . The employee at this location Justine REFUSED to help and said I would have to call customer service on a Saturday to cancel. Well they are only open Monday thru Friday. They just want to make money! read more

I got a spray tan in the state I reside in which is Arkansas. It looked terrible, splotches everywhere and only my arms were tan. I came to San Antonio for the weekend, and went to Palm Beach Tan, and they were awesome and so understanding with how upset I was. I believe the girl that helped me is named Kaley, she helped me with everything I needed to get the previous spray tan off, and prep for the one I was getting there. She was SO sweet and helpful. My results were amazing, and I would definitely recommend this place to anyone! read more

The girls at the front are so nice and friendly. April signed me up and she was so informative, patient, and helpful.

Cierra was very informative and gave great service! I'll be back for that membership thanks for everything!

I would have recommended this tanning company until recently. I signed up on May 2nd and I asked a ton of question about billing cycles and when I could cancel to ensure I would be informed. Later I found out from the manager that the associate who had signed me up didn't even work at that location on a regular basis and the manager did not have nice things to say about associate. I found this very unprofessional. So again I asked the manager about when I could cancel and not be charged for the following month. Her answer was June 1st since I had signed up on May 2nd. So come June 1st I personally came in and cancelled and again the associate who cancelled it assured me I wouldn't be charged. Here is is almost two weeks later and I am still trying to get reimbursed for the month of June. They are now telling me I have to cancel by the 25th to not be charged. Where was this information when I asked for it multiple times before?! Also, now that I am upset and trying to get some compensation the employees have become rude. Anna the assistant manager was extremely rude and I did not appreciate the attitude I received from her when inquiring as to why I was being charged for a month I am not using. She told me I could just consider it a free month. But please tel me how is it a free month when I was charged for it? I am not even in San Antonio anymore nor am I remotely close to a palm beach locations to utilize my "free" month. My point is don't believe everything they tell you because they will tell you whatever you want to hear whether it's correct or not just to make a sale. I will never recommend anyone to palm beach tan because of their poor customer service. read more

Easily the best tanning place around. I didn't realize the 24 hr rule at first coming from Boston, MA, but once I started to get acclimated with directions around here, I realized I didn't even live that far. They have many shops in several different convenient locations, GREAT staff at each place, a caring set of rules that look out for UR absolute best interest, the cleanest facilities I have seen from CT, to MA, to TX as well as pretty decent pricing on packages as well as tanning accessories. HIGHLY recommend Palm Beach Tan! read more

Palm Beach Tan - Skin Care Near Me - San Antonio, Texas

Danielle is an absolute sweetheart!! Super knowledgeable and friendly. Their beds are clean and reasonably priced. Not to mention the walls are yellow which is my absolute favorite color in the world! They have a special for new customers, one free spray tan or a week free of uv tanning. read more

Overall I really like this tanning salon. I found Jess (who signed me up) to be very helpful and friendly. There is plenty of parking out front, and I really like that they leave tanning goggles in the room for your use, as I always forget to bring my own. I got one of the mid-range tanning bed packages and for a fair skinned person I've gotten some nice color! I took away one star because their packages and lotions are rather pricey. You have to sign up for a membership because paying per session wouldn't be worth it. Other than that, I would definitely recommend this place. read more

Not very impressed with this LOCATION. Several issues: The front desk and management staff are never helpful or polite unless you are upgrading your package or purchasing product - as for the product selection, it is severely lacking compared to other locations; the facility is certainly not the cleanest I have been in - the beds are always greasy and the floors are disgusting, there are more level 1 and 2 beds than any other bed - I am a diamond member and there is only one level 4 at this location which is always in use. The sunless rooms/machines are always dirty as well. What REALLY gets me is that no matter what bed I tan in, the front desk attendant always says - "we have to put you in for less time than you do at other locations-the bulbs are new in this bed". Same story for over a month when I'm using a higher intensity bed at other locations for the full allotment of time.... I recently traveled to another state and had a session at a PBT there (Mechanicsville, VA)...amazing beds, amazing service, amazing product selection, AMAZING staff. Same with the Schertz, TX location: better beds, polite staff, clean facilities. This place needs a serious make-over. Staff, beds, and facilities. Unfortunately, I doubt I will return to this location even though it is most convenient for me :( read more

I'm leaving this review solely because David deserves a round of applause an appreciation. He's always in a great mood, greets everyone at the door and remembers their names. He's very knowledgeable about the beds and the products he even introduced me to products that I didn't know that I needed. He's a valuable member to the Palm Beach Tan team. Go David! The only reason I didn't leave five stars is because the beds could be a little bit cleaner. Regardless, between all the salons in San Antonio and Austin this is my favorite location. Keep up the good work guys. read more

Shout out to Hala & April at the E Basse location. I use most locations but this is definitely my FAVORITE. Girls are professional and sweet! Good job girls. See you soon. Miss Mary (and Bryan) read more

This place is a terrible rip off!! Don't go here! I bought a 3 pack of spray tans and was not informed at any time that it would expire in 45 days until I came in to redeem one of the tans. Not only did they not allow me the exception to get the tan since I didn't know about the 45 day limit but there wasn't even a manager to speak with! Ridiculous and totally unacceptable. I will never go back here again. read more

Had been a few times before purchasing a 3 pack of spray tans, but this week I came in again and was greeted by Jess at the Basse location, who talked to me at length about the benefits of a Premier membership. I ended up joining and have been back 3 times so far! I am preparing for my wedding and honeymoon so this is a fun time for me, and Jess was wonderful about giving me tips about how to use my membership to the best of my ability. I REALLY love how clean and upscale this location is. Highly recommend. read more

This place has the Sun Angel, a must have for any Tanning Salon that makes tanning consistently easy on each visit. I would not do the place justice by trying to describe what it does, you simply need to try it yourself. As for all the other Palm Beaches, you have to update your equipment, this machine is the knees on the bees :-). read more

I used to work in a tanning salon so I consider myself pretty knowledgeable about tanning and products and I can easily say that palm beach is the best salon I've been to. They are so friendly and professional to me every time I come in, they always let me know when I've got free upgrades or discounts available (which is often) and the establishment is very clean and welcoming. I love that their membership runs on rewards and incentives vs a contract- the incentives are so good! They also have awesome specials frequently. I love that the salon encourages safe tanning- the employees are great about recommending a safe tanning time to help keep you from burning, especially when they get new bulbs. And for those who aren't into the tanning beds, they have all kinds of spray tanning options! All in all, highly recommended. read more

Convenient location, clean facilitly and very kind/professinal employees. I really love their Mystic spray tan and they have two "very dark" beds that I love. They carry all my favorite brands of lotions but they don't "bug" me to buy them everytime I come in. This is my favorite location out of the two I have tried here in San Antonio. read more

Exception customer service, clean rooms and beds, knowledgeable about all products/memberships/exclusives offered.

Compared to a tanning salon competitor (ah hem D...T...), this place rocks! The girl at the front desk told me the company sends them to training to be educated on health and skin issues. This place gets 5-stars, because they are knowledgeable, not sales pushy, and open until 11PM. Pricing is similar to other tanning locations, and they always have a coupon/sale available. Check their website for the current special! read more