The staff is really cool and I like how they keep reminding me on how to take care afterwards…read more(especially since it's summer). The hair is already beginning to lose the hair, mostly around the lower legs and the underarms, but I'm pretty sure the rest will soon follow as the sessions continue. It's a really great place and although the packages are expensive, at least I'll be saving a lot on the water bills whenever I shower. Definitely would recommend this place to my family (if they weren't so broke, lol).

Not only is the staff friendly but the make sure that you feel comfortable during your laser…read moresessions. Financing is available which is helpful. My only thing is I wish I would have done this sooner!!

Excellent day and med spa with top notch staff. I'm including a photo of me immediately after a…read moredeep peel and acne facial with Jasmine! She did a superlative job. Very Covid safe! Great atmosphere. I DEFINITELY plan on going back. Very happy with my results!

I don't know how to even start. I made a mistake of prepaying for feelers and Botox, thinking it…read morewas the spa clinic that use, since I never had this done in this salon, I had laser hair removal. When I realize of my mistake, I call them first, they were not very nice about it. I send E-mail, respond was nice but they will check to see what they can do. got a respond that they will not give me a refund, sells are final. Now I lost $4150. I never sign to receive any promotions.

Everyone is sweet and helpful. All the different toxin options were discussed and my questions…read moreanswered. Did not feel pressured at all. Natalie is a great provider and helped me make the best decision for me. She made me feel comfortable with my choice. Highly recommend

I've been going here for about 8 years now. PA Emily is amazing! The staff is always prompt and…read moreknowledgeable.

I had a horrible experience multiple times at this office. The only experience I enjoyed was…read moreDr.Ross she was pretty nice. The staff, horrible. Her assistant had such a terrible attitude, I did not appreciate. I had to go back a week later and had a follow up question about what the doctor had said because I was 99% sure she misunderstood. She refused to verify and told me that if I wanted to ask my question I would have to wait till all the patients were taken care of and she was going to changer me a walk through appointment. I came back 2 weeks later and I confirmed with Dr.Ross that her assistant had misunderstood. BEWARE, I noticed that they were overcharging me when I compared my statements to what I paid. They had not mentioned this to me and I had to get an insurance representative to help me get my money back. They couldn't find where they had charged me. I got like 300 dollars back. Because of these experiences I would not go back and I would say go elsewhere.

Caution! - Very Disappointing Just received a bill from an…read moreappointment that was in December of 2023. I called to question it and was told they were just catching up. They said it was out of network. Shouldn't they have known that when I made the appointment and before I had the procedure done? Plus I asked when I checked out if I had any amount due and was told no. Something is not right with this and they are not concerned making this right with a customer.

Awesome experience! Will be back! Amanda was great and will definitely come back again!read more

This place is great. Just expensive. I always get my Botox-like products and lip fillers here…read more They are very knowledgeable and listen to my desires so that it's always perfect. I haven't tried anything else, but wish I had money to do lasers and other treatments. I think they are top notch! Carrie is awesome!

Where do I even begin.... I went in with high hopes only to be physically and mentally destroyed. I…read moredecided I would get the treatment they had on special which consisted of 3 things dermaplaning, micro, needling, and a peel. Deemaplaning was easy breezy, but The miro needing was somewhat uncomfortable because I could feel my skin starting to feel sensitive even after the numbing cream. Forget it after they added the peel I was in the most horrendous pain. Little did I know I'd be scarred and spending thousands to repair the damage they left me with. At the time I tried to sue only to find out they weren't insured and nor were they working underneath a doctors. Run away and don't look back. This is a super tiny glimpse of what I went through with them but had I known what I know now I would've never walked in that door. I know this happened to me awhile ago but it's taken me this long to be able to talk about it. This was my face, what people first see. Till this day I'm still trying to reverse the damage.

The Tech I used to do my FLAWLESS microblading eyebrows & touch-ups is "EDNI"... And she recently…read moremoved from another company. But now can be reached at: (210)257-9712 (Ask for schedule with "EDNI"... I promise you'll be back!) You'll be the FAIREST OF THEM ALL! (Look at my pics. Lol) #Americas1st #MissTransUSA "Thank you EDNI! For your professionalism, knowledge, and competitive pricing!"

Sara Hazrati is the bestttttt! This was my first time…read moregetting any type of laser hair removal treatment and she made every single one of my sessions go smoothly and painless. I tend to have a high pain tolerance and my go-to method of hair removal was brazilian wax and tweezing for underarms. The laser they use here apparently is one of the newest tech out. It doesn't hurt at all. Sara did a great job on constantly asking if I was doing okay and adjusting the laser intensity accordingly to my tolerance. Even when I was on my monthly cycle, Sara did a great job making me feel comfortable and working efficiently. (Just make sure you wear a tampon and take a shower before your appointment) The staff here does an amazing job at picking up their phones. They use online booking system to track appointments, sending forms you need to fill out before each session and processing payment. If you need to reschedule or want to come in earlier, they do a great job about being flexible and fitting you in. For underarms + brazilian laser hair removal, it always takes about 15-20min. They keep the facility very clean and very private. I have light skin tone with black hair so the laser was VERY EFFECTIVE on me. even after 1 session I had 80% reduction in hair growth! *If you have dark skin and dark hair or light skin and light colored hair the laser may not work so well on you bc the laser is shooting at PIGMENT so just keep that in mind before considering laser treatment!!! *

I trust this business with my laser hair removal. Sara and Starla are both amazing at what they do…read more Professional, informative and thorough! The shop was very clean. I can appreciate a spotless business. Absolutely love my results.

I started seeing Dr. Finkley when I was in high school around 2015, when she was at Nix. She is…read moreamazing--very kind and knowledgeable, and I have no problem with her. The doctor I saw most recently wasn't especially warm or anything, but she was intelligent and got the job done. My problem is with their horrible staff. When you check out at the end of the appointment, they are dry and unfriendly. I accidentally no-showed for an appointment in October, my fault 100%. I was moving apartments and messaged the practice to let them know that USPS mail previews were showing letters from them being sent to my old address. I also asked if I had a balance. The next day, on Feb 3rd, I got a text saying I had no balance (picture attached). Ten days later, I received an email saying I owed $25. I emailed back because I was confused, since I had been told I didn't owe anything, and I asked them to confirm whether I actually had a balance before I paid it. They let me know it was from the no-show fee 4 months prior. I went to pay it, but their site gave me the error "An unexpected error occurred." I tried a few more times and then gave up. I forgot about the balance, and today I received a voicemail from someone on their staff saying I need to contact them to process payment in order to prevent being sent to collections. Are you kidding me? I had to reach out and ask about a balance which their team denied, then try to make a payment on a site their team can't keep running properly, only to be threatened with collections over $25? Absolutely ridiculous. If you want a good provider, I recommend Dr. Finklea. Hopefully she fires her staff

I am a 69 year old Disabled Desert Storm Veteran. I was referred to a dermatologist by my primary…read morephysician and chose this dermatologist, Dr. Rainey at this clinic Castle Hills location. I was diagnosed with eczema, a painful skin condition. I was given 3 treatments of Nemluvio over a two month period by this Dr. Although they are in network for my health insurance, my insurance, and in fact, no health care coverage will pay for these monthly treatments. The doses I received were trial doses and we're working. The drug company refused to enroll me in a patient financial program. I spoke to Dr. Rainey over the phone and asked if there is an alternative treatment, however, he advised me that it would be the same situation with my insurance! In repeated calls to this clinic, I was treated rudely by staff and my voice messages to them were never returned! This is very unprofessional as well as patient neglect! I would not recommend this business or doctor to anyone!

As brand new patients, We were very impressed with every aspect of Alamo Heights Dermatology. From…read morethe pristine office to the very knowledgeable and friendly staff. We had the privilege of working with Kimberley Totman, P.A. who addressed all of our concerns and had an impeccable bedside manner. The process of the visits were seamless. Each staff member knew how to keep the flow of patient arrival professional, timely and very hospitable. We would give this establishment an A+ and would undoubtedly refer them to anyone needing their superior services. Thank you kindly! The Farias Family

I had a few skin spots that needed to be checked and when I went in about a year ago, and the…read moredoctor looked me over so fast for a full body scan that I'm not sure she even saw some of my concerning spots. I did not feel seen or heard. I think they honestly over-schedule their doctors that they feel they have to speed through appointments. I didn't regard it as unprofessional until I changed dermatologist with another clinic, which was wildly different in the best ways possible. I would not recommend this place.

I scheduled an eyebrow wax only at 12:30pm. Arrived at 12:24pm and was told I was skipped because…read morethe lady called out my name, but a man stood up and walked back which was a complete lie. I heard the name of the man called back. The lady at the front tried to make several excuses and after 15 min of waiting I ended up leaving and not RS because she didn't know how much longer just said it would be soon. I had to leave since I was on my lunch break. Just sucked because rather than being honest of the situation she kept making up lies as to the delay.

This was my first time in this location and the customer service was great. I was a bit nervous due…read moreto the reviews but they do deserve more 5 star reviews! Overall, I had a great experience.