I am visiting from out of town and used this location for a spray tan. It's very clean and the staff is very sweet. Thanks y'all!!

I came here from out of town and got a spray tan. Initially, the workers discussed with me not honoring my membership because this wasn't my home location. (This has never happened to me before). They have 2 spray tan booths (4 turn & 2 turn) but the 2 turn was broken down currently. The workers were transparent that the 4 turn does not work the best by the looks of their face but promised it would still give a great spray that upholds the PBT experience. The 4 turn has 4 cycles of the spray and on the last cycle the cartridge was already completely out and did not spray me. I went to the front desk and asked for a second spray which I had to pay for again. I feel like I should've gotten the second for free but i was not offered that. A friend who works at a PBT out of town agrees that if someone is not satisfied she gives the second spray free because it is a machine spraying you after all. I woke up this morning and I am ORANGE. I paid for 2 spray tans and ended up with the worst spray ever. I've sprayed at PBT for 12 years and I've never had such an awful spray. I went back to the location today to show them my awful spray tan and she just told me to go home and "try some DIY." Also the worker replied "wow I've never seen it do it that bad" but she never offered me a refund. I will never come to this PBT location again. Here I am attaching a picture of my spray tan. I am so disappointed and upset in my spray tan and the customer service here. The manager needs to get rid of the 4 turn spray booth if even the workers know that the machine does not spray up to par of the PBT experience. read more

Palm Beach Tan - Spray tan - Spray Tanning Near Me - Ocean Springs, Mississippi

My entire family attends this tanning salon and love them. The staff is super knowledgeable and greet us with a smile every time. They just got a bunch of new beds in and they are awesome. Any bed I use I get a tan. Great selection of tanning lotions and the employees know all about which lotion would be best for you. Their bathroom is always clean and they have a little area in the back of basic necessities like hair ties if you forgot yours. The rooms and beds are always sanitized and fresh along with the towels and goggles. read more

Do NOT go here! They are unprofessional and when their equipment malfunctions they do not take responsibility. The day before a huge family function I went to get spray tanned (keep in mind I have unlimited dark and pay $80 a mo. but still end up paying more for "accelerators" and "enhancers"). Their 4 turn Mystic tan booth malfunctioned and sprayed blotchy huge lines all over. When I got out I panicked and they laughed at first. I then was infuriated and asked to speak to the General Manager Taylor. Over the phone, instead of showing concern, she spoke to me like a valley girl and said she'd pay for products to remove if she had to. I asked for the owners number and she said, "well I'm driving." I asked her to pull over because this need to be dealt with right away. I then Proceeded to use the spray hose in the booth (ICE cold water) to get the tanner off me. When I got out of the booth they had an officer there saying I was no longer welcome at the salon anymore. Screw these guys and don't waste the money. Instead of fixing their mistakes they don't care and just ask you leave. Plus, there is NO way they do the proper maintenance because this shouldn't have happened in the first place. read more

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The girls in the are great!! The salon is so much fun! It is insanely clean!! Erin and Susannah along with the staff are extremely knowledgeable about their products and the beds are 5 star! It is a pleasure to be a client! Can't recommend this location enough! read more

I'm just suprised this place is so many bad reviews, I LOVE everyone there. They are my therapists anytime there was any mistake they always fixed it after discussing it with them. Erin the GM is the best & so is every single other lady there. I don't usually leave reviews but I know this place deserves better reviews than what they have. Been comming for over a year still love it! They even offer to keep an eye on my kid in the lobby if I ever need them to. THE BEST ! Love my girls read more

I am a new adult moving to the Ocean Springs area. I visited many locations before deciding where to open a membership at: Palm Beach Tan was by for the best! There are always multiple staff members to assist all the customers. They promptly open on time each morning and there till late at night for the evening tanners. They offer a great choice of lotions in all price ranges and needs for customers. I have seen several spray on tans of customers and they looked awesome as well. New Management and Professional employees make this a great tanning option for working woman that need to get in and out quickly!! As well as those who like to relax and enjoy their down time while tanning.. definitely a 10 Star Buisness read more

I absolutely love tanning here! The front desk girls are always cheerful and welcoming. They are all extremely informative and helpful. The beds are top of the line. Did I mention the girls being great? The price for memberships are somewhat higher than others around but it is definitely worth it. Always extremely clean, equipment is obviously serviced frequently, while other salons (to keep their cost low) skip and let equipment become less effective read more

Unfortunately I cannot leave a good review for this palm beach tan. When I first called, I was told of spray tan specials that would be validated as long as I signed up by the first of the month. I relocated to this area for work and the special sounded amazing. I made plans to drive out to ocean springs on my off day (before the 1st) to sign up for this special. When I tell you that the employees have no idea what's going on around here, I mean it. The employee on this Sunday the (30th) told me that the special did not exist. Then told me the special expired on the 27th (the day I called) when I was told the special lasted until the 1st. I specifically asked on the 27th if I had to come that day and they told me that no I could have until the 1st so I made my plans accordingly. Fast forward to Monday (1st) when I called to talk with a manager about the problem, and was told there was nothing that can be done. I'm highly upset that things were told to me, then not honored, and then nothing can be done about it? Terrible customer service. I'll never go here again. read more

Avoid this place and just go for the custom spray tan elsewhere!!! They market an $18 spray tan special but neglect to mention that the dark tan is not included. There is a decent up-charge for dark versus light or medium which is unheard of!! I've been tanning for years all over CA, AZ, FL and MA and never seen a shade of tan marked up. So, when all is said and done your $18 tan is $30+ dollars or the price of a custom spray!! Not to mention, their tanning booth was dripping water so as I got sprayed I was getting water dropped on me. The only reason this place got any stars is for the nice lady at the front desk! read more