My daughter saved up her own money to buy a tanning package here and I brought her in 3 months ago…read moreand she purchased a package. She just tried to use one of her visits and was refused because her visits "expired". We were never told her visits would expire. Upon our first visit two blonde girls were running the register and one of them was sobbing/crying off and on and very distracted. The bed they put my daughter in was not working and she kept having to come back out (after getting redressed multiple times) to try to get the bed to turn on. The staff there are mostly rude and very unprofessional teenagers. They do not allow you to bring in your own tanning lotion even if it is for tanning beds. And they do not inform you that your visits expire until it is too late. We never even received a phone call to this effect either. We won't be going back to this tanning bad and will never recommend it to anyone either. Go somewhere else where you might pay a little more but you will be treated like a customer should be treated and you will get what you pay for -- because you won't get what you paid for at this tanning salon.

I'm getting a good base, so I don't get burnt on my south-of-the-border vacation! There is nothing…read moreworse than getting burnt while hiking and enjoying the tropics. This place is clean and nice, and the staff is amazing. The staff is always ready to help with any suggestions on the perfect aftercare for your skin. They have a large variety of beds and tanning packages to choose from. I love that on the front table, they have a variety of business cards to support local patrons' businesses.

Where to begins... I used to love this location but it has…read moregone down hill from cleanliness to bad costumer service. Yesterday after work I walked in there and the girl asked my last name (no greeting), then tells me since I haven't been in 12 days my time will be bumped down and I reply no. She goes on to tell me they started doing that in January and I inform her that I've never had that happen and if your top beds are sold to me as only having to come once a week why does two extra days matter. She just looked at me. Hmm.. So calmly I ask to cancel my service. She cancels it and tells me it's done. I said I want a confirmation on that. Then she looks pissed and says it's sent to your email. I confirm it before I leave. I'll never go back again. I was already considering cancellation a month ago but bad attitude with no care personality employee is where I draw the line. I can just lay outside and get more tan than what I've been getting from there. Tanning isn't what it used to be. Cleanliness: I don't think they ever dust, sweep, or mop in those rooms. If you have leggings on and they touch the floor you'll have crap alk over them. Product: I am tired of being sold product that does nothing for me. Stop being pushy. People would like to tan in peace without attitudes. PS: If someone from Palm Beach reaches out asking me to email my complaint like they did to others on here, just know I'm not doing extra work for you and that's not how this works. I cancelled my membership on Friday, April 19th, 2024 between hours of 5:10pm-5:30pm. Young girl with dark hair. There I've done my work! : )

I can't say enough great things about this salon. They fit right in at the Surrey Center…read more They have great service with a friendly smile and they always know your name!

I have been to a lot of Palm Beach Tan salons and the customer service at this location is…read moreamazing!!!! Chloe and Ashlie are the best!!!!

Always the best customer service!! So glad I found this location! Rooms are always clean. Rarely…read moreever a wait time, unless I go in during a busy hour if the beds I want to use are taken. Honestly, even the lower level beds are in good shape and I'll use them if I'm in a hurry. Clients and staff are awesome, so even waiting isn't boring or awkward. I'll be so sad when we move from the area, these girls have set high standards for PBT! Sorry! Posted first from wrong account, tried to delete and redo from this one. Eh, y'all deserve all the 5 stars anyways haha

The girls are very sweet, professional, and informative! It has always been super clean when I have…read morevisited. Prices are extremely reasonable.

Amazing!! I would give 10 stars if I could! I don't usually write reviews but I had to for this…read moreplace! The best tanning salon around. The owner is so gracious and helpful. I felt like l'd been coming here for years from the very first visit. The beds are amazing! with new, hot bulbs and the spray tanning is so fast and convenient! They even have a "Red Light Therapy" bed here! | cannot believe how good I felt after the Light therapy session. I feel and see a noticeable difference after only 1 time in it. I feel like a million bucks when I leave here. The best part is they're open by appointments earlier than the posted regular walk in hours, so I'm in and out early and quickly on days I have to work! I'm so happy to have found this little spot! It's a wonderful place for tanning, and the cherry on top ....... it's actually in Hephzibah! Finally somewhere close to home AND it's also the best place to go! Thank you for opening!

You will not as a woman have a better experience. Tampons and pads in the bathroom for just in…read morecase, Espirational quote on her mirror. Such a humble, kind, no one will make you feel more at home, and this lady has seen my . You cannot beat the prices. No spray tans $35 no matter how dark you go notice extra price is for sticky feet, extra, if you go darker extra for. "Boosters" or whatever that is and she's sprays you herself and does it awesome job. She's a special deal that really works out for college kids where she doesn't charge by the month but a rate for the amount of minutes just in case you have finals or some thing and you can't make it there. We are not wasting money on a service you can't make it there to use.. plus she has a cute dog. But I'm serious y'all probably the best experience I've ever had tanning.

Lisa is sooo good.. every chance i get im there.. my skin looks flawless and healthy.. shes like…read moremagic.. "I stopped offering tans i send all my clients to her.".

I went to Michelle for a hair cut. I needed to get all of my bleached hair cut off which was about…read more7 or 8 inches off. I gotta be honest, I was scared to death because just anyone can cut layers correctly. I wasn't sure at first but I saw they had 5 stars on their website so I said shoot I'm gonna do it. Well I'm so glad I did. She gave me the most BEAUTIFUL haircut I've EVER HAD (and my mother was a hairdresser all my life.) But I have gotten so many compliments from everyone I've come in contact with. Even strangers. !!! I HIGHLY recommend Michelle. She is the ABSOLUTE BOMB!!!! I love you Michelle and I WILL be seeing you again soon. See my pics below.

Super nice staff. Friendly owner. Michelle is as nice and welcoming an owner as you will find…read more Price is outstanding for haircuts and a good deal on tanning package that doesn't expire. Fantastic quality in the tanning beds. Especially the stand up bed. Which I did today! They take walk in's as well. Treat you like family,and almost always just walk in...and get the full service treatment that I have come to expect.Awesome find and an easy in and out parking lot. Convenient to local businesses that we love!! Seriously glad I found this hidden gem. Happy to have lunch n tans etc. with a cold beverage in my sights.

Jordan always does an amazing job with my spray tans and is the sweetest! I love this place and the…read morevibe!

Jordan has done the past several of my tans and I am extremely happy with her excellent work! She…read moreis super sweet, easy to talk to, and totally makes it feel like you're just chatting with a friend in what could totally be an uncomfortable situation. The studio in general has been my go-to for years and the owner, Amanda, and several other ladies have sprayed me and each have done amazing, namely Amber, Hannah, Madison, and more.