Told to leave my number and my call would be returned. 2 days ago. Wanted to re book after my…read moreinitial appt. was cancelled by you.

This was the worst sugaring experience I ever had in my life. First time doing Brazilian in Canada…read moreand ended up BLEEDING on my most sensitive spot. I had an appointment with Sara. When I came in and undressed she didn't even sanitize the zone before applying sugar paste and went straight to the point. She was going in very quickly applying huge chunks of paste, ripping it on and not even putting a hand on the zone to calm down the pain. The whole Brazilian took her about 15 minutes and after extreme pain she said that I was done and gave me a rag to wipe the rest of the sugar. I was shocked that she didn't offer me any gel or cream after to calm down the area and when I wiped it, it was bleeding!!! In pain and in complete shock I went downstairs to tell this to receptionist on which I received an answer that it is completely normal because my hair follicles got pulled off but I NEVER had this effect back in Ukraine. Now I am in complete pain and they didn't offer me any solutions except "come back and try our laser package, it's much quicker and so convenient ". I paid 50 dollars for this....

We found a special price online for a facial and massage. The esthetician gave an amazing facial…read moreand eyebrow wax. The natural skincare products are dreamy. The massage therapist gave a therapeutic massage- make sure to speak up to dial in the intensity.

I booked a pedicure for two (with my sister) and the team at Sol Spa was amazing. Huge thanks to…read moreEmma, Emily and Jessica. The spa is relaxing and beautiful and we felt very pampered. Thank you. //kim

The tech was friendly and the atmosphere seemed pleasant, and clean however, the inexperience of…read morethe tech is why I would not recommend or return. I went in for a simple gel polish removal - I was horrified when I left and ended up rushing out. I had thick gel polish on my nails and knew the removal may take some time, but I was burned with the Dremel and now have a small hole in one nail where it burned. I continued on with the service as the tech was very nice and accidents happen, I asked her if she could cut the length off of my nails, since they were weak after having polish on, and I have never had such an awkward nail trim with no regard to shape. She then cut me with the nail clippers on my thumb, leaving a small open sore, and tiny bit of blood. There was some polish still on the nail, and she tried to pry and push it off with a metal straight edge tool, which immediately started peeling off a thin layer of the nail with it, I asked her to stop and left. I paid over $30 for the service, and feel completely ripped off. I spent another 30 minutes in my car trying to gently file off the remaining polish and shape my nail into something that looked remotely ok. I will still have to apply my own nail hardener when I get home, which in most places I have been to is included with the service. I am certain the other staff member present heard me call out twice in pain when the Dremel burned and when she took skin with the clippers - I most definitely will not return, how could I trust them, when a basic service felt traumatic.

I have never posted to a review site before, but after my experience with the eyelash extensions…read morethat were applied at Cher-Mere, I wanted to warn anyone thinking of purchasing lashes at this salon to proceed with caution. I get eyelash extensions relatively frequently but had not had a set in approximately 6 months when I visited Cher-Mere in November 2017. My natural lashes were long and healthy at the time. When I am in Kingston, I always go to one particular salon to get my lashes done, but they were fully booked and I had needed a last-minute appointment. I decided to try Cher-Mere for lashes instead, as they appeared to be reputable and used a good lash product. The application process was more painful than what I am accustomed to from other salons, with an excessive amount of burning and stinging, however the young woman appeared to be working slowly and methodically so I did not think too much of it at the time. Immediately after the application, I noticed that my eyes were in more pain than I had ever experienced after an application... in fact I had never had a feeling of "pain" in my lashes/lash-line afterwards at all. The lashes did look wonderful but remained uncomfortable, even for a veteran lash-wearer like myself. I only started to worry when, rather than falling out naturally after a few weeks, these lashes held fast to my eyes. In the 4 weeks the lashes remained on my eyes, there was minimal loss of lashes, but the few that I did lose came out with entire chunks of my natural lashes. I finally got the lashes removed after 4 weeks at a specialized lash beauty bar in my hometown, where the aesthetician was absolutely horrified. Rather than apply one synthetic lash to each natural lash, there had been massive chunks of glue and multiple synthetic lashes on each delicate natural lash, the weight of which had essentially pulled the natural lashes out of my skin. The only thing holding everything in place for the 4 weeks was the massive amount of glue that had been used. The lash removal took a full hour instead of a standard 25-30 minutes, and I have been left with absolutely no lashes, something that I have never experienced in the MANY times I have gotten lash extensions. Obviously, I am horrified. Lesson Learned: It may seem wonderful to have lashes that stay on for an entire month without any falling out, but there is a reason why this never happened with other lash applications at different salons. I highly recommend not getting lash extensions from this salon.

The vibe is amazing at this converted factory building. Massages are great. Can't say…read moreanything about the hair services since I didn't have a cut and style there. Highly recommend.

Great staff, great facilities. Mariah Wong is the best masseuse I've ever had. Front door staff…read moreis very welcoming and they offer so many things.

Cannot tell if services are good or not. Made an…read moreappointment,but they did not have time,skills or staff to colour my hair,they were willing to cut it after I signed a disclaimer.that I would pay. How can I have confidence i your salon,if you have to get documentation signed. 45mins to get Nothing but annoyed. BTW SALON WAS EMPTY! THAT SHOULD HAVE BEEN A CLUE. 0/10. DO NOT WASTE YOUR TIME!!!

Brilliant haircut. I asked for layers with bounce and thats exactly what I got. Kira is a very…read moretalented hairdresser and a friendly person. This is one of the best haircuts I've had since moving here. Received a pre wash head and neck massage and was offered a hand massage while being styled. Not sure if this is the norm but heck yeah I'll be back again for more first class service. Clean and a lovely space, music was great not too loud, everyone friendly and enjoying their jobs, haircuts.

Friendly staff. Nice environment. Great massage. Very mindful and respectful of clients…read more SO clean

Laurie, Tracy, Joanne, Steacy, and Suzanne are all very friendly and give great service! You are in…read moregood hands with any one of these ladies. I moved to Ottawa, but visit Kingston regularly. I go to Brushez every time I'm in Kingston. Prices are higher in Ottawa for subpar services. I highly recommend Brushez!

Joanne was my stylist. She did a fantastic job and was so professional and friendly! I had long…read morehair and wanted a big change. She did a pixie cut and added warm blonde highlights. I love it! I wanted something that is also pretty low maintenance and did Joanne ever deliver! I highly recommend seeing Joanne and checking out Brushez Hair Salon. It's very clean and all the other staff are very friendly and welcoming also.

I have been a client of Brookes for many years now and I truthfully wouldn't go anywhere else. The…read moreenvironment is always welcoming, she makes you feel comfortable. She cares about what you want, right down to the details. She will always ask what I want done, if I want anything changed or different. A great place to go for lashes and she always makes you feel beautiful!!