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    Palm Beach Elevator

    5.0 (1 review)
    Closed 8:00 am - 3:30 pm

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    Response time

    10 minutes

    Response rate

    100%

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    1 year ago

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    Florida Lifts

    Florida Lifts

    1.3
    (6 reviews)

    This company was a no call no-show in my community. It took nine days for them to complete the…read morerepair. My initial call was with Kyle, and he was pleasant yet rushed. He told me we were on the schedule for that day, but they were a no-show. A board member attempted to reach him, but her calls went straight to voicemail. After several attempts to reach someone, they said they would be out the following afternoon. Nine days later, the lift has finally been repaired. I reached out to the state inspector for elevators and lifts, and I had the opportunity to speak with and meet Bob Stark. He was on-site the same day I called him, and he even came back the following day, too. He's so awesome, but that will be a separate five-star review. Florida Lifts did a very good job with the repair. My only criticism is that they don't answer most calls, and they ghosted our board of directors. It's not cool, especially when this is a 55+ community and a few residents had no way of getting up and down the stairs and were basically trapped inside of their condos for nine days. Moving forward, I hope Florida Lifts will prioritize 55+ communities. They need to fully understand just how much the residents who are unable to use the stairs really depend on the lift. Fingers crossed, all future appointments will be kept, and all future phone calls will be answered/returned. Keeping the line of communication open is critical in making sure we are all on the same page and my condo's lift is maintained and safe for our elderly residents. I would love to give them a higher rating, and I will, if their next visit goes as planned. They can text, call, email, send us smoke signals~I don't care what they need to do, as long as they keep the line of communication open. Safety is key, and keeping the lift properly maintained and serviced is very important.

    I live in a 55 and over community with several disabled and handicapped owners and this company has…read moreover 5 weeks to repair our handicapped lift and there is no date given for the repair to be completed. Do not use this company. Does not return phone calls and keeps saying the parts have been ordered, which is more than ridiculous after 5 weeks. The same part keeps failing and the company continues to charge and take weeks each time to repair the same problem. leaving owners here suffering and I was injured when a handrail came out of the concrete and I fell.

    Palm Beach Elevator - elevatorservices - Updated August 2026

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