1. Palm Beach AV

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West Palm Beach, FL

Palm Beach AV

5.0 (1 review)
Closed • 8:00 am - 4:30 pm

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8 years ago

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Good Guys TV Mounting - 50 inch installation

Good Guys TV Mounting

(28 reviews)

Used these guys a while back. Great service, showed up promptly and haven't had an issue with any…read moreof the mounts installed

I rarely leave negative reviews, but this experience deserves one…read more The only positive was that the installers arrived on time. They were hired to install one TV from scratch and evaluate a second installation where an electrician had done a poor job. Rather than improving the situation, they made it worse. The technician immediately criticized the previous installation but then proceeded to damage my LG Gallery Mount by forcefully yanking it off the wall, damaging both the mount and the drywall in the process. After reinstalling the TV, it was noticeably out of level and had to be removed and adjusted a second time. The biggest issue came with the installation of a standard SANUS fixed mount. The technician repeatedly complained about the mount, cursed at it, and ultimately admitted he couldn't get the TV onto the mount. Instead of working through the problem professionally or seeking assistance, he gave up, packed up, and walked off the job. It's perfectly acceptable to have preferences about certain products, but if you're a professional TV installer, you should know how to install one of the most common TV mounts on the market. Customers hire professionals because they expect competence, patience, and problem-solving skills when challenges arise. The overall attitude was gruff and unprofessional, and I was left with damaged drywall, a damaged LG mount, and an unfinished installation. I expected expertise and professionalism and received neither. I cannot recommend Good Guys Installation based on my experience.

Palm Beach AV - electronics - Updated October 2026

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