Having a distinctive red facade, the Palace Theatre is located on the West End of London (actually city of Westminster). It opened as the Royal English Opera House since January 1891. It is now part of the Nimax Theatres Group, and has been playing 'Harry Potter and the Cursed Child' since 2016. I purchased the two tickets directly through the Nimax box office on-line, and they are well organized. They will send you reminder emails, and then flat out ask you 2 days before, if you are coming. If you affirm, they will send you two emails, each with the digital tickets. These can then be put into your Apple wallet for safe keeping. The two part performance we saw on the last day of January was pretty much full. We sat in the 2nd balcony (out of 3), and the two tickets cost £170. The first part started at 2 pm, ending at 4:44, with a 20 minute intermission. The second part started at 7:00, ending at 9:33 with a 20 minute intermission. In terms of seating, there are definitely bad seats in this theater, and a lot depends on if the seat in front of you is occupied. Nobody was doing anything wrong, but I couldn't see the front left part of the stage and my wife next to me couldn't see the front of the stage. This makes sense since we are looking down and the various ticket prices reflect that. As for the show itself, it was very good. The story itself is excellent, on par with the other books in the series. Many of the favorite characters from the books make big appearances here, and the actors definitely played them like you remember them in the movies. There was also quite a bit of illusions and disappearing acts as part of the show...and they used the concept of Polyjuice and Time travel quite well. It's a lot easier to show in the movies, but they attempted (and succeeded) in doing something similar in the theater. Really well done. Any person having any wanting of continuing the Harry Potter saga, would really enjoy this. read more

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A once-in-a-lifetime play! However, do yourself a favor and attend during cooler months. This theatre can become an oven, and there is no A/C! The venue The Palace Theatre in London's West End is a beautiful venue! This review's lower rating is due to the lack of A/C and the seats. The seats are tiny and uncomfortable. I ended up leaving the play with knee pain. They should have better seating arrangements for a play that takes more than 5 hours. Also, please turn on the A/C! It is impossible to enjoy anything when you are sweating non-stop in your seat for 5+ hours. The service The service was excellent! The staff was kind and accommodating. They offer snacks, ice cream, and some beverages. The play Harry Potter and the Cursed Child is truly a masterpiece. The special effects are not just mindblowing, they are out of this world! It's one of the best plays I have ever seen. read more

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Date of visit: September 7, 2022 Our timing for visiting London was fortuitous when we found out that most of the productions of Harry Potter and the Cursed Child were going to be condensed from two individual, play-length parts to just one streamlined show. As fans of the series, we obviously had to see the play as it was originally intended and the Palace Theatre is one place where you can still do that. The outside of the theatre is impressive and a nice juxtaposition of the history of the theatre (built in 1891) and hard to miss at this interesting intersection that features a variety of shops and restaurants (check out Old Compton Brasserie a couple blocks away). Our seats were in the Stalls--while it sounds like parking for horses, it's actually the British equivalent of the Orchestra section, so closest to the action--and were very good, considering the price. Seats were comfortable and staff were all very friendly both outside and inside the theatre. Really the only reason I can't go 5 stars is this sucker is HOT. I was practically stripping down by the end of the first play as I had beads of sweat gathering on my forehead from how hot the theatre was. If you go in a warmer month, plan accordingly with your clothing to avoid a bad case of swass before the play is over! read more

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The Palace Theatre in London's West End is a beautiful theatre and seeing Harry Potter and the Cursed Child here was incredible! The seats aren't the most comfortable and I felt a little squished but I was also sitting for 6 hours. Friendly staff here and they have snacks and drinks available for purchase. read more

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Came here to see Harry Potter, and the theater is conveniently located and has friendly staff. Seats are pretty comfortable and each one has binoculars for hire for 1 GBP which I thought was funny. Viewpoint was pretty good, even from the very side. I thought the sound system might be a bit botched though since I couldn't really hear the performers very clearly in the beginning - maybe just a one-time thing, or maybe just me? Not sure. read more

Palace Theatre - Performing Arts Near Me - London, XGL

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I attended an excellent, enjoyable production of "What the Ladybird Heard" here. The theatre was packed to capacity. The audience was enthusiastic. The theatre building was old and interesting. It is well-kept. The seats were comfortable despite being close. Fun ws had by all. read more

Palace Theatre - Theatre interior with audience - Performing Arts Near Me - London, XGL

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This may be one of my shortest reviews ever because I'm all about the #KeepTheSecrets and not spoiling this for anyone, with that being said I attended Harry Potter and The Cursed Child Part 1 & 2 and it was by far one of the best productions I have EVER witnessed and I've seen almost every production you can imagine. I was so grateful a friend of mine told me I must get tickets to this when I told him I was going to London. I searched day in and day out for months hoping something would free up for one of the days I was in town and sure enough it did. I purchased Stall T8 when it became available and although a few nights prior I'd sat Balcony in another nearby theatre I thought this view may have been a bit too close, rather than purchasing a seat higher up in the theatre. Nonetheless, I was over the moon the be here and seeing this production. One thing I discovered about West End shows that is drastically different from theatre at home is the ICE CREAM :) Yes, ICE CREAM at Intermission :) A small but very nice option that caught me by surprise, that I happily indulged in. The Palace Theatre is ornate and breathtakingly stunning, and massive! Although the kids next to me mentioned this being one of the smaller theatres but picked specifically for its Hogwarts like appearance in comparison to other theatres that were being considered for this play. If you are lucky enough to score tickets, definitely arrive an hour early - the security line is LONG but moves swiftly. Had the most magical 5 hours in one day of theatre any girl could ever experience!!! read more

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Cannot express how much I love the Harry Potter show here! OMG everything on the stage was so classic and AMAZING! I should not spoil much but the story was a pretty good one on stage. You got laughters and chills, and you do feel the characters. This is Harry Porter, so of course you got to watch it in Britain! Got all the nice charms and the accent. Just, fantastic! Book the tickets early as they sold out fast. Or you can try you luck and look for it a few days beforehand like I did. read more

Palace Theatre - Performing Arts Near Me - London, XGL

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Whoa very cool place to see Harry Potter considering it's an old building. Walked up and dress Circle tickets earlier in the day by chance. Box office is on the left side as you face the front of building. Staff easy to work with and help you get the best tickets. Line up at 6:30pm for 7:30pm show in the right side. There is security to check bags and Wand you in. Note you can't bring outside food in no matter how small. Unless you pocket in your jacket. Dress circle one up From main lobby is where you want to sit. Clear shot of stage. Security will take item, Tag and can be picked up after show. There's 4 floors I'd say. Basement with cloak room, and full bar, main floor , info, and show store, stall floor, dress then balcony. Coat check on all Floors the Loo for both male /female on floors Bar and some seats what else can you Need? Dress circular is the best read more

Palace Theatre - Performing Arts Near Me - London, XGL

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I literally cannot imagine a more magical place to enjoy theatre than London's historic Palace Theatre, so it's completely fitting that it's home to Harry Potter and the Cursed Child. I was enchanted from start to finish: queuing up to get inside the theater not once but twice before each part in the freezing cold was worth every moment once inside the doors. Everything is beautiful, gilded, old. I could have sat for hours in the gorgeous bar, all mirrors and shimmering gold molding and perfectly bright lights. The theater itself feels intimate and is nearly as beautiful inside as it is on the outside. As for the show, I've never had a theatre experience like the one I enjoyed during parts 1 and 2 of Cursed Child. Worth every single British pound. read more

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We also went to see Spamalot here (for which, see separate review in due course!), so this review covers the theatre. The Palace Theatre is well known for its imposing red brick facade on Charing Cross Road, at Cambridge Circus. A grade II* listed building, it was conceived by Richard D'Oyly Carte in the 1880s to be the home of English Opera, as a counterpoint to his highly successful light opera - the famous repertoire by Gilbert & Sullivan - already established at the Savoy Theatre. The foundation stone was laid in 1888 (just to the right of the main entrance) and the first production was 'Ivanhoe' by Arthur Sullivan. This was a great success and ran for 160 performances, but D'Oyly Carte had nothing planned to follow it. The building was sold a year later, becoming a popular music hall. It was renamed 'The Palace of Musical Varieties', before changing its name again to the Palace Theatre in 1911. The building incorporated many innovations, including the extensive use of concrete to provide fire-proof structures for the staircases and other key elements. Over the years, it has hosted some spectacular successes, including 'No, no Nanette' in the 1920s, and more recently 'Jesus Christ, Superstar', and 'Les Miserables', which ran here for 18 years from 1985 until 2004. The theatre is now owned, alongside 6 others in London, by the Really Useful Group. The interior is typical of the sumptuous style of Victorian theatres: the Stalls Bar is decorated in a faux Louis XIV scheme, with elaborate ceiling mouldings and large decorative mirrors, and the theatre interior is festooned with cherubs and garlands, incorporated in both woodwork and plasterwork. As a performance venue, the main drawbacks are the familiar ones for Victorian London theatres: the stage is relatively narrow (although a lot deeper than many), the seating is rather cramped, and there are stairs everywhere. The theatre seats 1,400 people, in the stalls, grand circle, dress circle, balcony and boxes. Just over 100 seats (including all the boxes) have a restricted view. One aspect which is better than many London venues is that the lavatories are larger than average, doing away with the long waits at the interval! Wheelchairs can be accommodated, however, booked in advance, with a discount for both the wheelchair user and a helper (although the location is at the back of the stalls at seat W27 - not the best view). Access is via a side door with one 3cm step. Alternatively, transfer seating to any seat in the stalls can be arranged, with wheelchairs stored at the back. There are disabled toilet facilities, and a dedicated host for disabled customers. The bar is also very spacious, and interval drinks can be ordered in advance. Bar prices are - of course - more expensive than you'll pay in a pub - £5.50 for a single Gin & tonic, with the House Gin. There's also a shop on the first floor, selling programmes and souvenirs for the relevant show. The venue also hires out its VIP suite and bar as a meeting and small conference venue. The theatre is close to Leicester Square underground station as well as bus routes 14, 19, 24, 29, 38 and 176. read more

Palace Theatre - Performing Arts Near Me - London, XGL

This is wonderful theatre which is also surrounded by many very good restaurants. The show was amazing, everything from the stage, to props to the orchestra and the cast was perfect. The interior of the theatre was extremely clean, well maintained and the show was wonderful. I very much enjoyed this theatre. read more

Palace Theatre - Performing Arts Near Me - London, XGL

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Saw the commitments. Enjoyed the show - nice theatre, great location I enjoy the theatre and have been to my fair share of shows and this was no different. We had what would be considered great seats and were on the 3rd row. This was a little too close for my liking so I would suggest somewhere around row 5 if possible. The audience was very involved with singing along to the music, and some seemed as if they had seen the show on many occasions. If in London and the show is still there I say go for it read more

Palace Theatre - Performing Arts Near Me - London, XGL

Secured tickets for Harry Potter & the Cursed Child 18+ months ago - I'm a planner so this gave us something to look forward to & it's always a great excuse to visit London so total win-win, right?! The day finally arrived & we'd scheduled ourselves to attend Parts 1 & 2 on the same day, for a lovely binge-day! This was SO. WORTH. THE. WAIT!!!! Ranks as 1 of my alltime fav plays - the acting, the special effects, the storyline even with its rare slow moments, I was pulled back into the experience after a few min And since I'm "Keeping The Secret", you'll get no spoilers from me......except to advise you to get your tickets & wait the wait - you'll thank me later!! The venue has the routine down pat - people started lining up 1 hour before the doors even opened & you'll want to do this too. Gives you more time to check your coats / bags at £1 each, use the restrooms, look around the venue, & most importantly, visit the souvenir stand We were Orchestra stalls & our seat neighbors were all talking about their 18+ month wait as well so we were in good company w/ people excited to be there. Views were pretty decent & especially for a West End theatre. These venues are smallish and legroom is a hot commodity but at Palace Theatre, we had nice legroom & the sight-lines were okay. We lucked out & had short people in front of us so only had a partially obstructed view which was easily maneuvered around Seats themselves were comfy & the sound was adequate. I'd brought earplugs but ended up taking them out since it wasn't too loud. Well done Palace - we were given the royal treatment & had the most lovely HP-binge day ever!! read more

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The Harry Potter shows phenomenal all the stuff is not. It would be nice if they had some people who are a little bit more kind and polite.

One of my favourite theatres in London. Beautiful building and in an excellent location. Currently showing Harry Potter read more

Palace Theatre - Harry Potter and the cursed child at the Palace theatre - Performing Arts Near Me - London, XGL

Beautiful building. I did not watch a show but stopped by to look at the architecture. I wish they had Harry Potter showing when I came, I would have totally watched it. The theatre is a boring brown and square but has amazing detail. I really liked the castle looking front. Worth a visit to admire the theater's architecture. read more

Palace Theatre - Performing Arts Near Me - London, XGL

Singing in the Rain was simply fabulous, and the Palace Theatre was perfect stage for this musical. Our seats were J4&5 and we were able to see the performance perfectly. I also loved the fact that balcony section offers its own souvenir stand, not to mention, a bar for your drink order during intermission, plus bathroom facilities on the same floor!!! Can you imagine, as a woman, being able to do all this and actually end up having so much time left to really enjoy a drink before curtain call for second half?! Seriously, lines to the ladies' is always a problem, but not at the Palace Theatre. Super convenient. Would go back here anytime. http://www.palacetheatrelondon.org/seating/ read more

Palace Theatre - Performing Arts Near Me - London, XGL

#Yelp #Yelp365 27 - A good friend resides in London and had experienced this show earlier. While passing the show, I had a clue this was on the agenda for later in the week. The show was a good adaptation of the movie, with some very entertaining scenes, especially the saggy bar patron and her g - string. The bus opening and closing, LED lights being painted, was a very cool display. When one things of the movie, one must think about shoes, and this show lets the shoe shine it all of it's glory. The theatre was convenient with many food options available pre and post show. Transit was also very close to the show. read more

Palace Theatre - Performing Arts Near Me - London, XGL

I love London theatres and the Palace is another beautifully grand stage. I went to see Harry Potter Part 1 and 2. From walking up to the theatre it is a grand building on Cambridge circus. Being the big event Harry Potter is there was a lot of security screening but this was very efficient and the wait was not long. Great at entry by a wide range of merchandice available (very tempting) and the staff mange the queues well and handed out catalogs to decided what you want while waiting. I was seated in the stalls. There were two candy bars separate from the brightly lit stalls bar. Great cocktail menu but limited seating for a waiting area. The theatre itself is magnificent! Seating is the only negative, very tight seats, I was should to shoulder with my neighbours and I'm glad I don't have long legs like the rest of my family as my knee were touching the seat in front of me. Staff were very friendly and added to the experience as repeat customer with the show being a two parter. Stage door queue was also manage well with most of the cast coming out to greet the us to take photos and autographs. read more

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Great theatre - AMAZING show - Priscilla Queen of the Desert! Recommend sitting at the front and center of the first balcony level - sorry, don't have the official name of the seating area! The theatre gets very toasty warm!! Friends have been here in the summer and the rumor is there isn't any A/C. read more

Palace Theatre - Priscilla Queen of the Desert - Performing Arts Near Me - London, XGL

You can't detract from the quality of the productions here, but this review is for the theatre. And that quality is extremely suspect. I paid £50 for the £70 from Tkts booth for stalls seats - being dragged along to Priscilla with my wife & daughter - and I was appalled by the total lack of space for a person of reasonably average height. Vision was OK, acoustics were fine, but no way could the experience be described as good. Plus, I know I should be inured to West End Theatre drinks prices by now, but really! The show itself was as expected, a throughly professionally staged production of a nonentity of a musical. Nothing to hate, lots to enjoy, but my life would not have been measurably poorer had I not seen it - my pocket certainly would have been richer. read more

Palace Theatre - Performing Arts Near Me - London, XGL

This was the best musical ever! Although I had cheap seats up in the Gods way back, I loved every minute. It is so infectious, so professional,so funny & a great theatrical venue. Wow! read more

Palace Theatre - . - Performing Arts Near Me - London, XGL

Smaller theater but you won't feel cramped. I sat in the stalls, row I and had an amazing view. Depending on the show you watch, the upper levels may not be as good of a viewing area. read more

The fact the theater provides such an amazing experience for Harry Potter definitely influences the score - otherwise, I'd be giving it three points or less for comfort. The good: special effects, use of the space, the whole spectacle...wow. I don't want to give anything away, but...wow. The coat check ( £1 per) was quick and efficient, and they were very efficient in taking our money for souvenirs - they even handed out brochures of what was for sale so you could decide while you were in line and not gum up the cashiers' time. None of it was cheap, but what do you expect? The bad: four stalls in the ladies' loo for all the dress circle? Are you kidding me? The line went down the stairs. That and the lavs take a while to refill, so even if the women are swift in their piddling, you either have to share a flush or wait for the tank to refill. If you can avoid it, don't. The ugly: How we felt after asking the guy in front of us to please sit back (because if the person in front of you leans forward, you lose your view of half the stage), then realizing the poor guy is so tall he must be super uncomfortable in these seats. They were definitely designed for when we were smaller, thinner people. I was really grateful I've lost a bunch of weight. read more

The Palace Theatre is, by a long margin, the best theatre I've been to in London. Admittedly, I haven't been to many, but my previous experience with a large West End theatre -- the Apollo Victoria -- was horrific. The Palace was a complete contrast and a great show experience! My wife and I saw Harry Potter and the Cursed Child. The show is excellent and makes good use of some of the theatre's unique elements, but I'll say no more! Each encounter with the staff, from beginning to end, was great. Even a month or two into showings of Harry Potter and the Cursed Child, they show no signs of fatigue; in fact, I think they feed off the excited energy of the audience each night. Most impressive, perhaps, was the organization and efficient service in the bar during the interval. I've been to other large London theaters where you hardly have a chance to order before the end of the interval. Perhaps its because the merch line is so long, but whatever they're doing is working. We sat in the stalls. I'm a large guy so I was nervous after the horrible experience that was the Apollo Victoria theater seating (I left with bruised shins, there was no legroom!). I read a lot of mixed reviews about the seating beforehand. To my surprise and relief, I found the seats to be quite comfortable, and the theater temperature comfortable. It was an all-around excellent experience, made so by great maintenance of a spectacular old theater, and top-notch staff keeping everything smooth. Well done! read more

In yo' face? In my face!:) You might think I'm strange for saying this, but I really enjoyed having water splashed in my face for this show! No seats could have been more fun for me than sitting in the front for that face soaking. I was a few rows back though so it was a lot safer than the first row, which I believe is handed out macs sometimes. This show has a real sense of fun to it and I really enjoyed feeling like I was interacting with it. I already knew the story because I've seen the movie (which is most excellent). I know no one can really dance like Gene Kelly, but the cast really put on a spirited show and it was very funny and loads of fun. I really enjoyed it and had a great night. The actress who played Lina Lamont was hilarious and I liked how they managed the movie scenes which were even funnier. The iconic dancing in the rain scene was pretty great too. The Palace Theatre itself is beautiful and I always love walking by and seeing all the umbrellas adorning the entrance. I have also been here when there was a massive shiny high heel on the entrance for Priscilla, Queen of the Desert. Priscilla was pretty fun. We had front row seats for that which I think are a bit of an eyeful with ping pong balls flying at you from places you'd rather not look. It was good fun though and I enjoyed that too. Definitely love this theatre and would love to come back! read more

I visited the Palace theatre to see Harry Potter and the Cursed Child back in October. The architectural details of the theatre, both inside and outside, are just amazing. I'm a huge architecture fan and the building was just lovely to stare at. The inside was just as nice. Our seats were on the 3rd floor and our view was decent for the price. However, the bathrooms were very small and with as many people as the theatre holds, the lines were outrageous. They came outside and curled down the stairs! It was insane. Everyone we encountered who worked there were very nice and informative. Would love to come back here for another play in the future. read more

Palace Theatre - Our view - Performing Arts Near Me - London, XGL

I saw Harry Potter here Thursday and Friday night. The whole operation was smooth from the beginning. The checking into the theatre process was very easy and the staff was kind showing us our seats and answering our many questions. The theatre was transformed to the wizarding world of Harry Potter for an amazing magic experience. Fantastic! read more

Palace Theatre - Great play! - Performing Arts Near Me - London, XGL

This review is for the actual theatre itself not the show that I saw tonight. This was the single worst theatre going experience of my life. I paid more for two other shows so we wanted to get more bargain seats for singing' in the rain. It was a huge mistake. I'm a theatre snob yes...but this balcony is totally not worth even the £25 ticket price. The seats aren't staggered enough so you are sitting squarely behind someone. The first row had to lean forward and put their arms on the railing to see and the problem just continues back. We were in thee 5th row and I had maybe 5% visibility on each side of the stage on either far side. Useless. Every single person from the second row back was craning around the person in front of them. For the majority of the show I had my head on my friends shoulder or was pressed literally cheek to cheek with the stranger on my left...who thank goodness was really nice. I am 5'6" and my knees were literally pressed against the back of the chair in front of me. My new friend...cheek guy...was taller and thus had to split apart his legs thus taking about a quarter of my legroom. I couldn't be mad about it....what else was there to do. By intermission I was thrilled to get up and move. My head had been sideways or my neck had been diagonal for over an hour. Unfortunately there was absolutely no running water in the restroom....yes that means no hand washing and (yay!) no flushing!!!!! Hooray!!!! Could this get any worse?? This isn't okay. I lived in NYC for 5 years and have never experienced anything like this. The show itself was fun and excellent but if the whole balcony can't see the front of the stage maybe the show shouldn't have quite so much happening up there. Just saying. Total waste of money. Such disappointment. And such a beautiful theater to behold. To bad you have to sit down! read more

Beautiful theater located right in the heart of Soho! I came here to see Harry Potter and the Cursed Child and it was nothing short of amazing! The interior and exterior is gorgeous, really looks like something out of Hogwarts! To top it all off, the staff are amazing, extremely polite and accommodating. The night we went, they ran out of #keepthesecrets pins and a staff member gave me one that they had in their pocket because he heard it was my birthday! They really go above and beyond to make everyone's theater experience memorable and enjoyable! read more

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What a stunning theatre! It's absolutely beautiful inside and a real gem in London. Someone told me is the highest theatre in London so if you're afraid of heights maybe don't go for tickets in the top circle! We were here to see Derren Brown and were fortunate enough to have front row seats. I went to the toilet alt 15mins before the start and was surprised that I didn't have to queue. This might be a good sign that there are plenty of toilets at this theatre, unless I just timed it right! The seats seemed well staggered and from the front row we didn't feel like we were crooking our necks upwards to see. If you get the chance to see something at the Palace Theatre, I'd highly recommend it. Easy to get to and well located to grab a bite to eat beforehand, pleasant staff and beautiful interior. read more

Great facility and great venue to watch Harry Potter with the family. Great seats, plenty of restrooms and the seats were fantastic. Spend the extra and get the leg room. read more

Lovely theatre. Beautiful interior - the carved detailing in the wood was amazing. You really feel special going in there, even down to the so called "cheap seats" in the stalls (where we still had a fabulous view of the show may I say)! The Commitments is playing here and it was a really great show: funny, great staging and scenery work, and of course amazing singing and acting. As far as I know, this is only one of three musicals in London that does matinees on a Sunday! read more

What a wonderful experience! I got lucky with finding an amazing seat for both parts of Harry Potter and the cursed child! My seat was in the stalls (orchestra) and I was seated in seat J22 which was dead center and perfect view of the entire theater! I want to honor the show by keeping the secrets (that's the hashtag they ask you to post so not to ruin surprises for other viewers) #keepthesecrets so I'll just say if you're a HP fan, you must see BOTH parts!!!! Don't go if you can't see them both at some point. The theater is well managed and the staff are all very friendly and helpful. Sad that they had scaffolding in front of the beautiful building and display. Plenty of space to move around in the theater and the bathroom que moves fast thanks to the staff attendant helping usher ladies in and out. Being on the rather y'all side, my legs felt jammed into the space but the seats were comfortable non the less. The building is beautiful inside and out and the show left me speechless! read more

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I'll try to write a review just about the theater and not about how frickin amazing Singin in the Rain was! (Oh by the way... I'd give Singin in the Rain 5 stars but that's neither here nor there... well... maybe a little bit here) Anyway, I had studied abroad in London for a few months a couple of years ago. I went to a bunch of different theaters but never made it to this one. I was able to go back to London just for a couple of nights so I decided I should see a show (as you should most definitely do if you're in London)! I decided the show I absolutely needed to see was Singin in the Rain and it happened to be at this theater. I was a little hesitant at first because I saw Chicago around this area and it was an absolute disaster, so my hopes weren't particular high, but I was keeping an opened mind none the less. My my my. I really thought the theater was great! You walk in, and as I'm sure you've seen on other reviews, the theater really does take you back and makes you feel like you're in a really rustic and old fashioned theater. The lobby is small but it's quaint. I don't really need a whole lot and frankly sometimes lobbies can be overwhelming giant. All the ushers were friendly and each time I saw another usher, they were making sure I was going the right direction. I honestly just wanted to get to my seat and enjoy the frickin show so I don't really know what else to say about it.. Acoustically I thought it was fine... really no complaints there. I really liked the seating where I was because you were raised just enough where even if you did have some 6'4 dude in front of you, you wouldn't have been completely blocked so that was good. When all's said and done, I thought it was a perfectly fine theater. People friendly and very beautiful. Perhaps depending on the show and obviously where you sit, you might have a different say on it. I had a fairly awesome seat and I was lucky to have helpful people around. Go see a show here... and maybe pay for the big bucks if you can (cough especially if it's singin in the rain cough). read more

This review will be solely based on the theatre itself. Upon entering, it is super nice and old glam-neas going on. Brings you back to a different era. Which I love!! Going up and up those stairs, you have women selling you Cadbury chocolates but all I want to do is get to my seat! This may be because of me: my girlfriend and I went to see "Singing in the Rain" and I didn't want to spend soooo much money so we sat in the bleachers. BAD mistake. We thought it'd be like a sports stadium where the chairs go up on a diagonal and we can see everything just further away, lol, but alas, we could only see half the stage and the person in front of me was situated PERFECTLY in my view. What idiot decided to make the seating behind each other rather than staggered?! And the guy next to me was fidgeting and tall but kept hitting me and couldn't see either. My girlfriend continued to do the same because she had to sit next to a tall guy, a nice at that, too. And the site never said anything about "obscuring views" Warnings as far as I know. Which is ridiculous because we paid 56 pounds, equivalent to 100 plus dollars and they were absolutely not worth it. Nor did they provide us with a free playbill. Which is very common in the states and brand new to us. So since we had a shitty experience that was the leeway they could do. Especially after going to the toilets and 1. No working flushing and 2. No running water to wash your hands because it was all used in the production. Hence singing in the rain. I honestly will not recommend this location. Go elsewhere for your theatre entertainment. Unless you buy expensive tickets and your first class loo's come with running water and working toilets then be my guest! read more

Saw Singing in the Rain here and thoroughly enjoyed it! The singing, dancing, costumes, sets... everything was amazing! I will never know how the actors manage to find the energy to dance and sing for 2 hours straight. The 3 main actors had a great chemistry together. The actual theatre is gorgeous. It's quite big, but when you're in the auditorium it feels intimate. There was a short queue for the ladies during intermission and the line at the bar went quickly as well. read more

The Cursed Child was a great show BUT the staff at the Palace Theatre managed to ruin the whole (very expensive) experience for our family - and by 'staff' I mean people in charge of customer service: theatre manager Anna Charles, her sidekick Yannis and the man apparently in charge of customer satisfaction, James Charlton. It's been a long time since we had to do with such disagreeable - even aggressive and threatening, rude, uncaring and manipulative individuals and we found it quite shocking that a team so devoid of professionalism can be in charge of a major London theatre! Our issue had to do with disability needs and we were treated in the most despicable manner from start to finish! Our consecutive complaint was swiftly dismissed by James Charlton - and guess what - there is no higher instance to address than this man who could not care any less even if he tried about customer satisfaction! We will definitely NOT be going back to the Palace Theatre and if you decide to go there, I hope you will never encounter any issues to do with your disability or special needs as you certainly cannot count on the staff's care and professionalism in this theatre! In short: NOT WORTH THE MONEY. read more

I have only been to the Palace Theatre the one time. It was to see Vonda Shepard in concert. And yes, it was my choice to see her. And yes, I am a fan. And yes, I know that's kind of lame and I should probably keep it a secret. The Palace Theatre is great. It's large and atmospheric, and exactly what you want from a theatre. And I would go all out and make a guess/assumption (guessumption) that it's the biggest one in town, it certainly is from the outside. It's the real deal. For the particular concert I saw, it was the perfect location-- it really added to the evening, and I imagine it would be the same if you were seeing a play there. The sound was great; it was booming through the whole venue yet at the same time felt really intimate. All the scenes are lined in a way that you get a view of the impressive stage. It's a great venue; exactly what you want when you go to the theatre. Somewhere where you can look around and see the history, and feel like you're a part of something important. read more