I sat down today with the kindest, friendliest, and personable appraiser at Goodman and Sons in…read moreHampton, today. Rebecca Holberg walked me through the appraisal process of an inherited piece of jewelry. She talked about her love for her craft, explained every detail of what we were looking at from sizing, to cut, to inclusions- with great enthusiasm. She allowed me to look through the tools of her trade to see my jewelry and what made it special under a black light. It was all very exciting! I left with a plethora of new knowledge about gems also with feeling as if I had just had brunch with a long lost friend. 10 stars! Thank you, Rebeca!

I was looking for jewelry repairs that wouldn't take an extended period or off location sending…read more Heather noticed my hard time parting with a deeply meaningful piece of jewelry and went above and beyond to ensure a it was done efficiently and with a great amount of care. I felt valued and without a doubt will be returning.

Great people and very fair prices. I enjoy buying sliver and gold coins and bars from here.read more

$320 EACH ring for my bridal set to resize a 10k ring with stones in it, was going up one size from…read morea 7 to an 8. Let me repeat that $640 dollars total to resize my 10k bridal set with stones. I left and when to Hilton Village Goldsmith, they only charged me $115 each ring! It was $230 for the set, I saved $410 dollars. Drummond is out of their minds, Thats almost 180 percent mark up they are charging. Even google thinks it's expensive lmao

I have used Simply Unique many times for jewelry purchases, repairs, and designs. Their inventory…read moreis so different from any other and the pieces I have purchased are one of a kind. I always take my repair work there and found their repairs top quality at a fair price. But they really excel in creating and designing pieces. I worked with them to reset my wedding ring, and they were able to update my setting while still staying true to the original. But my FAVORITE is a ring we designed together as a anniversary present for my husband. I have the idea and they were able to create a spectacular piece that is not only a statement but truly reflects the person it was made for. I wholeheartedly recommend Simply Unique. Their staff and the Jewelers are spectacular.

What a beautiful store and very nice people! They bought…read moresome items from us at a very fair price. They offer beautiful jewelry at fair prices!

Very friendly and accommodating. Service was done quickly while we waited and sales staff was very…read morebalanced in his sales approach

I was very disappointed with the service and the product that I received at Hauser's. My girlfriend…read moreand I stopped in a number of times to look at engagement rings. They had a very small inventory of rings, but assured us that their specialty was custom work, and that they could do anything we wanted. So we went online and found some ideas that we liked and brought them in to discuss. It took several weeks to get them to come up with something. There was always an excuse: "We have a special function coming up" or "The girl who does that isn't in much" or "I'll be off next week." But eventually, we got a sketch of one of the designs that had interested us, and it was enough to move forward with. By that point, our timeline was a little compressed, but they assured us that they could make something happen. They quoted us $4,000 for the ring. We agreed, and paid them the portion for the diamond up front as they requested. When we got the CAD image back from them, there were large and important differences between what was in the sketch and what the CAD image looked like. So we asked them to fix the differences, which they assured us they would. They sent a second CAD image that was much closer to what we wanted than what they first gave us. When the ring arrived, it was not what we had agreed on. The ring lacked the gold features that we had asked for, and was pretty much the first CAD drawing that we had rejected. They tried to convince us that "It's a really beautiful ring", and "it's pretty close" to what we had agreed on, when it was clearly different. The side stones were a different shade than we had agreed to, and the bypass features that we had stressed were important were only visible if you viewed the ring from a low angle - almost under the ring. Even more insulting, when it was time to check out, they insisted that the diamond wasn't included in the price that they had quoted us for the ring, and that it would be an additional almost $1,000. It was the first time that they had said that the diamond wasn't included in the price of the ring that they quoted. I was fed up and told them that I wanted a full refund. They tried to charge me a "re-stocking charge", but ended up relenting. Diamond and engagement ring shopping doesn't have to be this painful. There are jewelers out there that have a good inventory so they can help you visualize in person what you would like. Who can play a meaningful role in helping you with the design process. Who can show you multiple different options for diamonds, side stones, and ring settings to help you make your decisions. Hauser's was unable to meaningfully do any of that for us. And who will not try and lock you in with buying the diamond first before you can see any design ideas for the ring. And then will not try and change the price in the endgame because they know that they've got you over a barrel. Go to one of them, and avoid Hauser's.

My husband needed quite a few tweaks to his watches, and MFCJ was recommended to us. Great…read morerecommendation!! The staff is super friendly and the work they do is stellar! They are super fair with their pricing, as well. HIGHLY recommended!!

I have blue color that is fading on the bracelet that was only seven or eight months old when it…read morestarted fading in March 2020. I called numerous times over the past several months and never reached anyone (no surprise due to Covid-19) and was not able to leave a message. I finally emailed them and Mark said he was not going to fix or replace the bracelet. So apparently he has no problem selling crap jewelry from a third-party vendor, Because then he feels like he doesn't have to warranty or guarantee it. Don't waste your money going here.

This is a really very special place for me. Randy (owner), Mike ( excellent sales) and Carl (does…read morewonders with jewelry repair, cleaning, size or anything else you need done to make magic happen with your purchases) are ALL WONDERFUL and are true REAL People! I have found them to be honest when you are buying and not trying to CON you about the jewelry you are buying. They tell it like it is:) I have not been recently or been to the new building, but I already know if I was purchasing jewelry; this the first place I would start! They give excellent pricing, quality products, and they do appraisals on anything you buy. They offer a wide assortment of jewelry. Low end to the very top. There is something for everyone. Please stop by and just look. I am certain you will come out with something. Celia Herron

I stopped into Tidewater Diamond with a necklace whose clasp had broken (and I hadn't even bought…read moreit there). Will and another team member helped me right away, took it to their jeweler, and had it fixed within minutes. What impressed me most was that they wouldn't let me pay--just genuine kindness. Afterward, Will showed me around the showroom and immediately picked up on my jewelry style. The whole team was professional and welcoming - I'll definitely be back.

I've been in here many times and the service is always excellent. Very friendly and laid back…read moreenvironment. Where this place excels is in its variety and quality of items. I have never been to a jeweler who has so many original pieces and top tier items. I highly recommend this place because you will be looked out for and the owner will make sure you walk out of the store happy with your purchase. 5/5

This business is terrible! I purchased a pair of earrings for my little girl. Her first pair of…read morediamond earrings. The backs kept coming loose. I went back and they charged me for new back. They continue to fall off, so I tried to replace. Owner absolutely would not assist. Rude and unwavering! The only thing I can do is say "I'm sorry, Phil (Madison Jewelers) for going to another jewelry store in haste." Coming to you for help! Madison Jewelers 5304 Providence Road Va Beach 757-200-0609

She is amazing!!!! Does great work very friendly and fair price. I definitely recommend and I will…read morebe going back in a few years to design a new ring.

from now you will be my official place for adjust or repair any watch or jewelery…read more she is fast and reliable with plenty experience my wife love dawn thanks for be soo courteous and kind the world needs more people like you.

Always gracious service in the Hampton, VA Kilgore store. 92-y.o. Dad just needed a battery change,…read moreso they took care of this very courteously.

Fake ass people working at greenbrier store. They nice until you buy something. Go back after that…read morethey act like they don't know you .

First time pawning. Felt embarrassed that I had to try and…read morepawn something. They were very kind, polite and welcoming!

They were friendly and didn't make me feel weird. It was a comfortable experience and would…read morerecommend.