Old-school business is hard to find, but it's been found here at Goodman and Sons…read more We've been in several times, conducting business with Rebecca, who is classy yet down-to-earth and treats us with sincere respect. My appraisal was conducted with true care for each piece. My items were cleaned, inspected, repaired (she saved the day on one item specifically), and an extensive, detailed appraisal was performed. The staff is truly wonderful. While in, she has tried on one or two pieces, handled most professionally. The store is well-lighted, scrupulously clean, and not overwhelming, allowing for ease of viewing the displays. I highly recommend Goodman and Sons to those who miss the face-to-face care, genuine business, valued as a customer and true professionalism from start to finish. We look forward to our continued relationship with Rebecca and the wonderful folks at Goodman and Sons. We will see them again after the holidays.

I sat down today with the kindest, friendliest, and personable appraiser at Goodman and Sons in…read moreHampton, today. Rebecca Holberg walked me through the appraisal process of an inherited piece of jewelry. She talked about her love for her craft, explained every detail of what we were looking at from sizing, to cut, to inclusions- with great enthusiasm. She allowed me to look through the tools of her trade to see my jewelry and what made it special under a black light. It was all very exciting! I left with a plethora of new knowledge about gems also with feeling as if I had just had brunch with a long lost friend. 10 stars! Thank you, Rebeca!

Great people and very fair prices. I enjoy buying sliver and gold coins and bars from here.read more

$320 EACH ring for my bridal set to resize a 10k ring with stones in it, was going up one size from…read morea 7 to an 8. Let me repeat that $640 dollars total to resize my 10k bridal set with stones. I left and when to Hilton Village Goldsmith, they only charged me $115 each ring! It was $230 for the set, I saved $410 dollars. Drummond is out of their minds, Thats almost 180 percent mark up they are charging. Even google thinks it's expensive lmao

I have used Simply Unique many times for jewelry purchases, repairs, and designs. Their inventory…read moreis so different from any other and the pieces I have purchased are one of a kind. I always take my repair work there and found their repairs top quality at a fair price. But they really excel in creating and designing pieces. I worked with them to reset my wedding ring, and they were able to update my setting while still staying true to the original. But my FAVORITE is a ring we designed together as a anniversary present for my husband. I have the idea and they were able to create a spectacular piece that is not only a statement but truly reflects the person it was made for. I wholeheartedly recommend Simply Unique. Their staff and the Jewelers are spectacular.

What a beautiful store and very nice people! They bought…read moresome items from us at a very fair price. They offer beautiful jewelry at fair prices!

Finding a jeweler still im business with excellent service is hard in recent years. So when I went…read moreinto a local antiques shop and purchased a ring, the proprietor told me about Palace Jewelers. When a stone fell out of an antique ring, I went there to have the stone replaced and another antique ring resized. I was thrilled with the work! The price was so reasonable I was shocked really. The owner is very kind and knowledgeable. The shop itself is small but has a varied jewelry selection and also carries several higher end Jewelry designers like Nicole Barr. This little place is somewhat hidden in plain site, but if you need a knowledgeable, skilled jeweler I'm sure you will be happy to patronize this local small business

Wow, what can I say, the service was terrific, and the quality of work was outstanding. Colleen…read moretook my wife's engagement ring, and combined it with her wedding band, which never really fit together. The results were beautiful, and the price was better than reasonable. Don't hesitate to take your jewelry there; we won't go anywhere else. Outstanding, just outstanding.

When it comes to jewelry, I prefer simple, high-quality pieces that can be worn with any outfit…read more Hauser's selection is always beautifully crafted. About once a year, I stop by just to browse, and the staff is always helpful and pleasant. Christina worked with my husband to design a stunning pink pearl pendant after they discovered the styles I love. It turned out gorgeous--exactly what I wanted!

I was very disappointed with the service and the product that I received at Hauser's. My girlfriend…read moreand I stopped in a number of times to look at engagement rings. They had a very small inventory of rings, but assured us that their specialty was custom work, and that they could do anything we wanted. So we went online and found some ideas that we liked and brought them in to discuss. It took several weeks to get them to come up with something. There was always an excuse: "We have a special function coming up" or "The girl who does that isn't in much" or "I'll be off next week." But eventually, we got a sketch of one of the designs that had interested us, and it was enough to move forward with. By that point, our timeline was a little compressed, but they assured us that they could make something happen. They quoted us $4,000 for the ring. We agreed, and paid them the portion for the diamond up front as they requested. When we got the CAD image back from them, there were large and important differences between what was in the sketch and what the CAD image looked like. So we asked them to fix the differences, which they assured us they would. They sent a second CAD image that was much closer to what we wanted than what they first gave us. When the ring arrived, it was not what we had agreed on. The ring lacked the gold features that we had asked for, and was pretty much the first CAD drawing that we had rejected. They tried to convince us that "It's a really beautiful ring", and "it's pretty close" to what we had agreed on, when it was clearly different. The side stones were a different shade than we had agreed to, and the bypass features that we had stressed were important were only visible if you viewed the ring from a low angle - almost under the ring. Even more insulting, when it was time to check out, they insisted that the diamond wasn't included in the price that they had quoted us for the ring, and that it would be an additional almost $1,000. It was the first time that they had said that the diamond wasn't included in the price of the ring that they quoted. I was fed up and told them that I wanted a full refund. They tried to charge me a "re-stocking charge", but ended up relenting. Diamond and engagement ring shopping doesn't have to be this painful. There are jewelers out there that have a good inventory so they can help you visualize in person what you would like. Who can play a meaningful role in helping you with the design process. Who can show you multiple different options for diamonds, side stones, and ring settings to help you make your decisions. Hauser's was unable to meaningfully do any of that for us. And who will not try and lock you in with buying the diamond first before you can see any design ideas for the ring. And then will not try and change the price in the endgame because they know that they've got you over a barrel. Go to one of them, and avoid Hauser's.

My husband needed quite a few tweaks to his watches, and MFCJ was recommended to us. Great…read morerecommendation!! The staff is super friendly and the work they do is stellar! They are super fair with their pricing, as well. HIGHLY recommended!!

I have blue color that is fading on the bracelet that was only seven or eight months old when it…read morestarted fading in March 2020. I called numerous times over the past several months and never reached anyone (no surprise due to Covid-19) and was not able to leave a message. I finally emailed them and Mark said he was not going to fix or replace the bracelet. So apparently he has no problem selling crap jewelry from a third-party vendor, Because then he feels like he doesn't have to warranty or guarantee it. Don't waste your money going here.

This is a really very special place for me. Randy (owner), Mike ( excellent sales) and Carl (does…read morewonders with jewelry repair, cleaning, size or anything else you need done to make magic happen with your purchases) are ALL WONDERFUL and are true REAL People! I have found them to be honest when you are buying and not trying to CON you about the jewelry you are buying. They tell it like it is:) I have not been recently or been to the new building, but I already know if I was purchasing jewelry; this the first place I would start! They give excellent pricing, quality products, and they do appraisals on anything you buy. They offer a wide assortment of jewelry. Low end to the very top. There is something for everyone. Please stop by and just look. I am certain you will come out with something. Celia Herron

I stopped into Tidewater Diamond with a necklace whose clasp had broken (and I hadn't even bought…read moreit there). Will and another team member helped me right away, took it to their jeweler, and had it fixed within minutes. What impressed me most was that they wouldn't let me pay--just genuine kindness. Afterward, Will showed me around the showroom and immediately picked up on my jewelry style. The whole team was professional and welcoming - I'll definitely be back.

She is amazing!!!! Does great work very friendly and fair price. I definitely recommend and I will…read morebe going back in a few years to design a new ring.

Had my wife's first ring I bought her repaired and fixed. Trust me it was in pretty bad shape! Dawn…read moremade my day when she said she could fix it! At an affordable price. And repaired it in 24 hours at that. When she handed my wife's ring back to me it looked just like the day I bought it ! Goin to be a good mother's day for my wife. Your the best Dawn

We recently purchased our wedding bands here and everyone was so helpful and the process so easy…read moreand effortless. Also helped my husband pick out earring and my wedding band! We will definitely be back again in the future for more purchases. Highly recommend!

Always gracious service in the Hampton, VA Kilgore store. 92-y.o. Dad just needed a battery change,…read moreso they took care of this very courteously.

Great service didn't take long very far I was selling my old chain have been getting low ball…read moreprices all day like 300 when the market says 600 they took it for 650 10/10 would recommend

They were friendly and didn't make me feel weird. It was a comfortable experience and would…read morerecommend.