Amazing vegan options! Great service and smells amazing in there! I love the chickpea cookies and the almond cookies too! Great with tea! read more

Palace Bakery - Lots of dietary friendly options! - Bakeries Near Me - Laguna Hills, California

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I'm not a fan of this bakery. The pastries look very tantalizing, but upon tasting the quality is just not there. It's mostly the texture that's the problem. Once you actually bite into the food, it feels dry and stale. Further, the prices here are just way too high. Just three items can set you back about $30. There isn't much transparency in pricing either because individual items aren't labeled and the receipts aren't itemized. There is a pricing sheet on the counter that goes by weight, but who can tell if they're actually following that. I feel like they just charge your whatever they feel like. Lastly, the customer service is lacking. There's no greeting when you when enter the store, no offer of assistance to help you find anything particular or answer questions, and virtually no appreciation of your business. Once you've paid, they look like they're just happy to be done with you and hope you leave the store pronto. This bakery has been here for many years so obviously some people are regular patrons. I'm just not sure why. read more

Very disappointed experience. I purchased several pastries from Palace Bakery, but they tasted old and stale. I called and returned to the bakery for replacements, but instead of addressing my concern, the staff tried to convince me that the pastries were good and that I simply didn't like them. We had tried a piece of each pastry before returning them. Because they weighted less, the bakery gave us less in replacement. Unfortunately, the replacement pastries also tasted old and were not fresh. The customer service was dismissive and disappointing. I expected fresh pastries and much better treatment when bringing up a legitimate concern. After this experience, I will not be coming back to Palace Bakery in Laguna Hills. read more

Great tasting pastries, but the old lady behind the counter was mean, demeaning, embarrassed me in front of other customers. I have been a fan of that place for quite a while, now no more. read more

I just bought 4 roulette that cost $20 . Once i got home they were hard as a rock, i don't recommend this place at all. Its a bad business to sell old pastries. read more

I highly recommend the fruit tart. The custard tastes better than any fruit tart I ever tried. Ordered to go. Great display in the box alongside another treat. Tastes fresh. read more

Palace Bakery - Fruit tart - Bakeries Near Me - Laguna Hills, California

Pros: Large selection, very well lit, seemed clean and like 6 different versions of Baklava Cons: A bit pricey for being in a non prime location. $10 for 2 mini single bites of baklava and 1 slice of carrot cake The carrot cake wasn't unfortunately the worst I've had to date. Dry, no cream cheese in the frosting. The mini baklava was ok but I've had much better. Overall not worth the prices. read more

D. E. LICIOUS! This bakery is off the charts amazing. And Pantea helped me decide. She is an angel! The chickpea cookies. The tiramisu and pear cake is so gorgeous. 10stars. Everyone should should try! Gluten free. sugar free. Taste and texture. Win win win! read more

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We moved to the area and stopped inside the pastries are gorgeous and the woman behind the counter was so helpful, her name is Mitra. Thank you for the yummy pastries! I'd recommend them to make any event special or if you're craving something delicious for yourself! read more

Palace Bakery - Bakeries Near Me - Laguna Hills, California

Palace Bakery, an establishment with a two-decade history of crafting delectable pastries, cookies, breads, cakes, baklava, and other confections, unfortunately falls short in terms of transparency regarding its pricing structure. While the quality of certain offerings is undeniably exceptional, the overall value proposition is undermined by the enigmatic cost of individual items. Particular commendation is due to the baklava, a masterpiece of balance and texture. The phyllo, crisp and ethereal, is generously adorned with crushed pistachios, and the sweetness is restrained, a welcome departure from the often saccharine renditions. The Persian cookies, too, were a delightful surprise. Among the pastries, the pistachio variety stands out as a paragon of its kind. The pistachio cream filling is rich and indulgent, elevating it above its peers. The cheesecake, with its homemade character, is likewise commendable. While the remaining pastries were satisfactory, they did not achieve the same heights. The pricing, however, presents a significant challenge. Pastries and cake slices are a hefty $20 per pound for purchases exceeding six items, while cookies command $18 per pound. Baklava, a premium offering, is priced at $23 per pound. This pricing scheme is both unconventional and exorbitant. It is regrettable that patrons are compelled to inquire about the cost of individual items rather than finding this information readily displayed. In conclusion, while Palace Bakery undoubtedly possesses the culinary acumen to produce exceptional pastries, its pricing strategy detracts from the overall experience. read more

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They have variety of desserts, I usually go for the prepacked cookies and they have other sweet cakes! Lots of choices to pick from, place is always kept clean and tidy, cashier is friendly too. I'd recommend if you're craving for some good sweets read more

Palace Bakery - Y - Bakeries Near Me - Laguna Hills, California

We were in town for my nephew's birthday brunch and my dad wanted to get him a small cake super last minute as we exited the freeway. We stopped in at Palace Bakery, in a rush, with no idea on what kind of bakery this was. Turns out it's a beautiful bakery with DELICIOUS and unique cake options. We ended up getting a caramel cake with pear in the middle...WHAT?! We have no idea what it tasted like since we gave the cake to my nephew and he ate it later, but I know that cake tasted amazing! Where else can you find a flavor combo like that? We also purchase baklava and a fruit tart that had thinly sliced persimmon in it?! I'd describe this bakery as having an elevated twist on some classic cakes, but also feels like the lady who baked this made it specifically for me. It's very clean and organized in there and there's lots of room to move around and check out the various desserts and goodies. The lady that helped us was super sweet and answered all of our questions and we had a lot! I'd recommend this place to anyone for any occasion and if you're going to a family get together for the holidays, get your dessert and bakery goodies here. read more

I had a very disappointing experience at this bakery. First of all, the lady working there had a very bad attitude. She was not friendly at all and didn't seem welcoming or polite. On top of that, their pricing system is very confusing and misleading. We were told that if we buy six pieces, the price would be $20 .But when we actually selected six items, they suddenly said that the cream puffs were separate and started pricing each item individually. In the end, the total was completely different from what we were originally told. Their pricing system feels unfair and unorganized. This was my last time buying from here. I will not be coming back, and I definitely do not recommend this place to anyone. read more

As a loyal customer for many years, I can truly say this bakery has never disappointed me. Every visit is a wonderful experience--the pastries are always fresh, delicious, and made with great care. The service is consistently friendly, welcoming, and attentive, which makes each visit even more enjoyable. It's clear that a lot of hard work and dedication goes into everything they do. Thank you for consistently providing such high quality and a warm, inviting atmosphere. I always look forward to coming back! Arian Land read more

I I could not put any stars I would. First, for reference, I've been shopping at this store for over 20 years. 95% of the time, I buy their regular vanilla "roulette." I can do a blind test and identify their roulette. They have also always indicated they prefer cash over credit cards. Yesterday, I went in at about 5:30 PM and bought a roulette and two gluten-free cream puffs. In the evening, when I tried a slice, I noticed the cake part was very hard, which means it was old. I wasn't happy at all, especially since this roulette is over double the price in the last few years. When my wife took it in today, she was, of course, faced with total denial. They said, "If you don't have a receipt, then you have no proof that you bought it yesterday." My wife indicated that I wasn't offered a receipt and pointed to the camera, saying, "You can check your tape." However, they indirectly first accused us of lying and then told us that they don't have anything old in the store and everything is baked fresh. Nevertheless, customer service is nonexistent in that store, and they didn't offer any sort of reconciliation and my money went into the trash. read more

HORRIBLE EXPERIENCE -- MOLD IN FOOD & EXTREMELY AGGRESSIVE MANAGER!!! I had shopped here a month earlier and loved it -- great service, great tiramisu. So on October 24th, 2025, I came back to get pastries for my daughter's 4-month celebration. I bought a cake, a cookie, and a cannoli. While eating the cannoli in my car, I turned on the light and saw thick mold growing inside the cream. I was disgusted and panicked -- I had already eaten part of it. I immediately turned around to return the items. When I showed the cashier, she said only the manager could handle refunds, so I left the items and my info. When the manager called, I calmly explained what happened -- but before I could even finish, she cut me off, yelled at me, claimed it was "just pistachio," and threatened not to refund me. She was beyond rude, talked over me the entire time, and acted like I was the problem for finding mold in my food. That night, I got horribly sick -- cramps, nausea, couldn't eat without feeling worse. I've since contacted the health department because this is unacceptable. DISGUSTING food, DISGUSTING service. The manager's attitude was appalling. Do yourself a favor and go to a bakery that actually cares about their customers' safety and respect. read more

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Excellent rollettes , good choices , very clean shop , good service ....been coming here 5 years ( I like the package boxes for large cakes it has handles ) keep up the good work read more

I think I have a new favorite bakery. Sweetest lady behind the counter and it was nice to learn about the history of the place. The pastries were so fresh and simply delicious Can't wait to go back and try the baklava too. read more

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When you walk into this Persian/Iranian small bakery, you're delighted with all the bakery options. So many to choose from. However, the customer service is very lacking. She was very impatient when you're trying to make choices. She asked me why I was taking pictures. She looked irritated that I was, even though it's to review the bakery?? There was a group of my friends and I who bought an assortment of bakery items, cookies and baklava. When we went back to get some Turkish coffee, it was a little busy. While we waited, she pointed to the sign that says they have the right to refuse service. We couldn't believe she was actually telling us to leave. It was obvious that she gave preferential treatment to the regulars. We had already purchased many bakery items so we were shocked that she didn't want to serve us 15 min later. In my opinion, very bad business practice. When I got home and tried the bakery goodies with my family, they were okay but didn't wow me. Some didn't taste fresh and tasted stale. The cream puff wasn't too sweet but I've had better. The coffee cookie tasted too bitter. They looked better than they tasted. We won't be back... read more

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We tried it for the first time and it was definitely worth checking out, despite the construction going on in the shopping center. The woman helping us was so kind, friendly and helpful. The mocha cake and the raspberry chocolate mousse cake were so fresh, moist and delicious. Wow! It was the perfect way to celebrate a special Birthday! read more

Palace Bakery - Raspberry Chocolate Mousse Cake - Bakeries Near Me - Laguna Hills, California

This Bakery has the most delicious sweets and coffee I have ever tasted and they are very nice and kind.

I placed an order with this facility using doordash and was called shortly after the order was placed by a very rude woman who informed me that the order was ready for pick up and that I needed to come at once to pick it up. I informed her that the order was a delivery order and that a doordash delivery driver would pick it up soon to which she claimed it was not and that if I did not come pick it up right away that they would cancel my order and still charge me. I offered to come pick it up but mentioned it wouldn't be until a bit later as I am working and she said no and hung up... Pretty shocking interaction, I then confirmed with doordash it was scheduled to be picked up by a delivery driver in about 20 minutes so I returned a call to her to inform her that it would be picked up soon but very poor customer service again. The lady on the phone is an excellent example of why this place has poor ratings I'm sure. Happy Holidays you rude old hag. read more

The quality of of Ponni's (the owner) product is always an incredibly high-quality, creative, great variety of full size party items, as well as single portion items, which makes eating dessert that much more fun. Instead of buying one big cake or pie, you can choose a dozen different things. But why I chose to write my review today is because of what happened yesterday, Thanksgiving. I wanted some additional desserts. Also, I wanted to have eggnog. None of my dessert selections had whipped cream on top of the desserts. Costco and Sprouts didn't have a whipped cream without various additives. I wanted real whipped cream. While I could make it at home, that means I have to do the research on finding the right cream to the shopping, as well as actually making the whipped cream and cleaning up the mess. That is a lot of time and work to have a little whipped cream with dessert for two people. I called Ponnie the owner and asked her if I could just buy a container of whipped cream. I know she makes it because she uses it in many of the dozens of desserts she already makes so all she would have to do is scoop some of it into a container that would fit the number of ounces I wanted. She said she'd be happy to do it for me. We even figured out a way on DoorDash to order something that was the same price as what she would charge to get around the limitations of the program, but in the end, it turned out that she has her own driver because she does catering for things like weddings and parties and so we agreed I'd pay a reasonable delivery fee and I would get fresh basically homemade whipped cream delivered to me Thursday morning on Thanksgiving. The whipped cream was truly divine. I could have not made it better or found one at any restaurant that I've ever been to that would have offered whipped cream better than hers. The flavor profile, the consistency, the density, and weight of the whipped cream was absolutely perfect, and it took all the desserts that we had to choose from as well as the eggnog from being wonderful to being absolutely incredible. Quite frankly, I would've been thrilled just to have some fresh fruit with my whipped cream as my dessert and now I know that if I would like to keep some fresh whipped cream in the house so that I can have my fresh fruit bowl in the morning with a little dollop of whipped cream without having to go through a production to do that, I can. I want to thank Ponni for being so kind, professional, patient on the phone to understand what I was looking for, willing to be attentive to my specific needs, even though it was not on her standard menu or even her menu of things you can order in advance, and, on what is most likely one of the three busiest days of her year. In my opinion, that is the epitome of exceptional customer service, which is a true rarity in today's world. When you call most businesses because you want to actually buy something, it is far more common to feel like you are an interruption to that person's day as opposed to the reason for it. Ponni clearly understands her job is the ladder even though technically I am interrupting her day because she has many many other tasks even beyond making all of these baked goods that she has to address to keep her business open. So keeping her composure the way she did, especially on that day speaks volumes and reinforces my loyalty. I have to supporting her business. She understands that every customer is important to her business not just because of what they can buy that moment, but because of their lifetime value, as well as all the value they can bring by writing reviews like this that many people will read before they make their decision on where to make their purchases as well as all the people that I will tell about her little store that you would never notice on your own unless you happen to be looking very hard while you were inside that shopping plaza and willing to take a chance to walk in there, when the majority of the time you're not looking for someone to make you some large baked good, which is what is implied by the name of her store the Palace Bakery. From the outside, you'd never know just how many single portion desserts she has to offer. When I walked in there for the first time and was quite frankly overwhelmed at all the choices she actually put about a half a dozen things into a bag for me in addition to the cookies I did buy and gave them to me on the house so that I could just try them. I doubt she even remembers this interaction, but I remember it vividly. That is how a business like hers survives something like Covid.I am genuinely grateful to Ponni for doing this for me. It's amazing that something so small could mean so much, but it did. 1 last thing. Ponni makes a special walnut cookie that is wheat free, just walnuts, egg whites, and a touch of brown sugar. So if you're looking for one small treat I totally recommend trying this cookie. read more

Palace Bakery - Walnut cookies, pecan pie, tartlet, lemon bar with real lemon filling and cream underneath the frosting. - Bakeries Near Me - Laguna Hills, California

Great bakery!! Ordered some pumpkin pies for Thanksgiving, and everyone went crazy for them!

Absolutely love this bakery! Everything is always fresh, beautiful made, and taste amazing. The staff is super friendly and helpful and you can really tell put love into everything they bake. Definitely my favorite spot for sweet, highly recommend read more

So the first time I came here, the cannolis were absolutely superb. Fresh, flaky, and the sweet cheese/cream inside was so fresh. Fast forward many visits later, I still absolutely LOVE the cookies, but I haven't been able to time the fresh cannolis correctly. This place isn't cheap, but we pay for quality. You cannot go wrong with the raspberry rings! read more

Palace Bakery - Raspberry rings are SO good - Bakeries Near Me - Laguna Hills, California

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I was craving for baklava today so I went here to give it a try. I got 2 roll baklava - with almonds filling and it was not fresh. It was s old and soggy. $6 for old baklava. I was disappointed. Not going back that's for sure. Lady there was not nice at all, there were no pricing displays so I ask what are the pricing ? Do sell by ea or by pounds? She said it depends. Depends? Depends on the weather? Please put pricing on your Pastries so we don't have to ask. Any case I'm not coming back . read more

If I could give this business negative stars, I would. I tried to reach the person who takes cake orders multiple times and finally got through. The owner Paniz took my order and said would prepare it on the day we requested. The cake was also paid for at the time of order over the phone. Once we showed up to pick up the ordered cake, the store employee said that the cake was mistakenly scheduled to be made the next day. They had very limited ready made options to replace the cake. We had no choice but to take home a random flavor, design, and color they had on display.. They could not even write happy birthday on the cake. When speaking to the owner for a solution, she was unprofessional and rude. This business is unorganized, unreliable, and unworthy of your time. Paniz the owner has subpar customer service skills and needs retraining on running a business. I would refrain from ordering here as you may not have a cake for your event, they do not pay attention to details. The quality of the pastry and cakes is also below average. When the owner changed a few years back, the quality declined tremendously! read more

We always buy our family birthday cake. The people work at the front are not very good service. I requested " Happy Birthday " on the cake and picked up the next day. She said no one could write it today maybe next time. What is that mean next time?? Disappointed service read more

Pastries were the delicious !! Would drive to come here again. Desserts weren't too sweet . I loved the Mango cake and the Cappuccino cake and the Crème Brule with Chocolate read more

Palace Bakery - Pastries - Bakeries Near Me - Laguna Hills, California

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Great selection, excellent service, very clean. They have a great selection of traditional Persian pastries as well as other classics like cheese cake and tiramisu. read more

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This is a great Persian bakery with everything made in-house from scratch. They offer an assortment of cakes, speciality cakes, roulades, speciality pastries, cookies and breads, and mediterranean desserts from sugar-free and vegan to gluten-free. Customer service is excellent and all the prices are on the menu. Decent prices considering everything is homemade. It's the perfect place for buying some cookies on your way to a friend's house. That's what my mom and I did, and we ended up going back the same day for more. My aunt's favorite is the roulades, my mom loves the specialty cakes and shortbreads, and my favorite is the chickpea cookies. The chickpea cookies are healthy, simple, and taste absolutely amazing. I can eat a few pounds of them and still want more. They're even better with chai. read more

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Good food but not good enough for the amount they charge. They are ridiculously expensive... explains where there are no price signs. Got charged $34 for 6 bite size pieces. Not cakes slices, but small pieces. You could literally fit about 4 of the pieces in a 3 year olds palm. On top of that, the lady was just rude... never again read more

Great lady up front super nice and excellent desserts !!!! In love You must give this place a try and order the many different amazing desserts ! Personally I would say try the baklava and also the Napoleon read more

I ordered Rose Baklavas for my daughter's wedding that was in Colorado, it was picked up by a guest and flown in the next day for the wedding. The baklavas did not look anything that I had ordered, had no syrup and no pistachios on them, very bland and I had to decorate them. I don't recommend this bakery at all. read more

Palace Bakery - Bakeries Near Me - Laguna Hills, California

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Got a few cookies and a cheesecake. The woman serving me was very sweet and helpful. We even received a slice of cake for free for our first time which was so kind. The cookies were great and I loved the cheesecake. Will be back soon! read more

Found this place by chance and oh my gosh! Their pastries and cakes are DELICIOUS. My absolute favorite is with walnuts. I can seriously eat the whole cake by myself. read more

Authentic French pastries closer than you think, I learned all about the Palace bakery history and roots from their original owner, which is rooted in traditional French techniques and it shows in the pastry visual appeal and taste. Pastries made fresh daily and to order. I am a Chef de cuisine for a local catering company so caterers don't be afraid, prices are perfect and their is no better way to show off for the end of an exquisite catering event. And did I forget to mention their diverse selection of traditional Persian pastries, cookies and dessert. Palace bakery leaves no stone unturned catering to all that want to try something different. Palace Bakery is perfection... Chef Warren read more

Palace Bakery - Bakeries Near Me - Laguna Hills, California

I purchased the gluten free walnut cake and the tiramisu cake for my birthday, along with some gluten free cookies. They were all fabulous. The gluten free options were so much better, and so very different from every other bakery. read more

I had and Excelent experience before but I don't know what happens I got 2 cake for a friend on her birthday . What a embarrassing moment they where old hard , it was in a well know Persian restaurant and the sticker was on the box so I did not have to say a thing , so I when 3 days later to tell you at the bakery and I did not ask for money back or anything I just wanted to let them know and the response was do you have the ticket ? You shut bring the cakes back so that was the moment that i know no one care . Well I'm not going back I guess . By the way they are expensive but I did not care because there were good , not anymore. read more