My wife went in 4 months ago to have her tires rotated. Of course they could not keep their noises…read moreand hand off the truck. So, She gets a report that she needs new brakes all around with new rotors. Maybe so, because it has been 3 years since I professionally installed them myself. So, 4 months later I decide to go buy the parts from O'reilly - I saved over 400 dollars from other local part store prices. I am a registered business in two counties. PARTS by the way are impressive quality and the pads are free with rotor purchase. Anyway, 08/21/2026 I start the brake job. I did all 4 wheels. Guess what? Every wheel rotor and pads were in good shape- With at least another 20,000 miles left before concerns. I took pictures and saved the old parts. I have one question DUNN- Do you try to scam everyone? I still have the paperwork with a sign off by one of your so called techs. Beware people- Always get a second opinion. Way too many dishonest businesses out here! This is one of them!

10/10 place, Will is very accommodating and gets anything you need done in really good time ask for…read morewill!!

Rare to find honest people(wont rip you off and great value) that do great work. This is the one…read more Great service as auto-shop and communication, very knowledgeable, will always recommend housels, noting as they are the best, you may have to wait a week for a time slot. Only things that could be improvements are a good website for appointment making and services, secondary point of contact for inquiries, they are usually pretty good about picking up calls but haven't found a voicemail for when they miss calls

First time customer. 2017 VW Jetta. Brought it in to have looked at for a self diagnosed issue…read more Everyone is really nice. Got a very quick appointment to look at car for a potential estimate. What I like best is the honestly. They were extremely up front with me and explained everything clearly and politely. That's uncommon these days. Pricing is very fair for the expertise you get with foreign and domestic vehicle repairs. Anyways I would recommend. Stay away from the stealerships !

Great repair shop. If you like to support small locally owned mom and pop type businesses try them…read moreout. They can do it all. And they are honest and they have reasonable prices. If your looking to get your vehicle fixed, inspected, etc. This is the place if you want honest and reliable service.

Quality work at a fair price. Had new brakes and rotors installed on my 2022 Honda CRV. Brakes have…read morelifetime warranty and rotors have 2 year guarantee .So far so good. Significantly less money than the dealer would charge.

I don't write a lot of reviews, but I just have to tell you what a great repair shop this is! I…read morestarted going here about 7 years ago on a recommendation from the Neighbor to Neighbor App. These are great people. Honest, very competent and reliable. I feel like they are always trying to get me the best answer (and best prices) for my repairs. All of my children go there as well.. Do yourself a favor and give Lumia's a shot!

Came here for my annual inspection. I was a week away from being overdue and I was about to leave…read moreon vacation so I needed to find a place closeby so I could get in and out. I had no problem finding the place- the building is right off of Transit Rd, literally. There is no driveway- you just pull right off the road and you're in the parking lot! I was the only one there at the time. They took my car back right away as I sat in the waiting area. It's a nice, clean area with comfy chairs, lots of magazines, and even a few childrens books. There is a TV and remote but I chose not to turn it on. Before I knew it, my car was finished, I paid at the counter, and was on my way! All-in-all a very pleasant experience. I will definitely go back again for my next inspection and will recommend this business to others.

I have been taking my car to South Niagara for a few years. But they have done the unforgivable. My…read morewife took the car in for an inspection and it failed; no big deal. It needed brakes, a ball joint, and the tires were right at the limit. Considering the car now had almost 80k I ordered new front brakes, calipers, and rotors. I went to install the parts and that's when it began. I was able to remove 4 of the 5 lug nuts by hand, and by hand, I mean with nothing but a socket and my hand, I didn't even need a rachet! The fifth came off without a single impact from the air gun, it spun right off. I was upset, but I figured everyone makes mistakes, and luckily, nothing happened. I took the car back for reinspection and to have the new front tires put on. After cashing out, I just felt I had to at least tell the shop owner what happened. I wasn't mad but it did bother me that it happened because my wife drives my 6yo daughter around in that vehicle. I expected an apology and for them to bring it to the technician's attention, after all, it could have been a serious situation. Well, this was not what happened. The owner first told me they do not remove a wheel during an inspection. Unfortunately, this upset me even more because that meant that the vehicle my wife drives my daughter around in was in an unsafe condition for a lot longer than a couple weeks. To top it off the vehicle had only been serviced at South Niagara for at least the prior two years so it was still on them. It also meant they did not perform the inspection to NYS standards which require that at least 1 front wheel be removed during an NYS Inspection. I brought both these points to their attention and the owner had the technician who inspected the vehicle come up front and tell me that they do need to remove a wheel for the inspection. I pulled up the New York State Inspection guidelines stating the requirement and they would not read them and continued to deny that a wheel needed to be removed for NYS Inspection. I was livid and upset. Not only did they put my daughter's life in danger they would not even recognize what was written in NYS inspection law and tried to deny the whole thing.

*Reposted from business website by original poster because these things take time to write!…read more After hitting something big on I90 while on vacation, we were directed to Fox Tire for help and we are so glad we were. Not only did they replace our wheel with an almost exact match on our 14 year old car, they straightened our bent rim so that we could try using it as a full-sized spare once we get home. They were friendly and helpful and we felt in very good hands. In about 1 hour, they found, mounted and balanced the new wheel, straightened the old rim and sent us on our way. So straightforward and honest - they were looking at every option to keep the price down and get us the best value. These guys know their stuff and I would highly recommend them!!

I've been coming to Fox tire since 2006 with my ford explorer & then all 3 of my Chevy trucks, from…read morethe 07, to 13 & now the 21 & work trailers are brought here for tires. They have always given me the absolute best service & prices for the tires. I tell everyone I hear asking for an economical tire place to go to FOX. I will always support this businesses

Went here to have my practically new tire fixed. I was told it had a nail in it. They patched it…read moreand I went on my way. A couple days later, the tire went flat as I was driving. Had it towed to the nearest Mavis (Williamsville) where they patched the tire again for free. A couple days later, it was low on air. I was in Buffalo and went to the Mavis on Delaware Avenue. They said the patch had been done from the outside and should have been done from the inside. They showed me the tire was shredded inside and said I was lucky it didn't blow. Then they sold me another tire. I'm so pissed off. I hate having 3 of one tire and 1 of another, not to mention all my time wasted being stuck on the side of the road!

I give this place a 0/10 was told they'd do anything to get my car going right again as in ordering…read morenew breaks lines etc. Was told to bring Malibu in to get lines changed they then told me sorry we don't do break lines after the mechanic told me 2 weeks ago he could do it no problem. Shitty business practice do not recommend this place 0/10 will find someone else to take my business instead.

Backstory: It was in the 5pm hour when I started making the rounds to see if any auto shop in the…read morearea could do an inspection for me. (Two year old car- nothing difficult.) I was turned away by every single place. "We're closed" some said, "the mechanics went home already" another one said (an hour before closing! Really?!) Finally Monro was my last stop. He couldn't do it then, BUT, he offered to make me an appointment! Four shops turned me away and this was the first one to actually attempt to keep my business! Fast forward to appointment day: I got there on time, they took my car back. I sat in the waiting room. The show "Naked and Afraid" was on... that was awkward. Not the best option for a waiting room, but then again I was the only one there at the time so... not as uncomfortable as it could've been. My car was done before I knew it. Maybe 15-20 minutes. I had a coupon, he redeemed it, I paid, he handed over the keys, and off I went. Easy peasy! This place is a no-frills, no-drama, in-and-out shop. They're not dismissive like the other guys; they act like they appreciate the business. Just come here first and avoid all the running around.

Went in for a $21 inspection, left with a $222 bill to replace a brake light and license plate…read morelight in order to pass. The work took all of 5 minutes to swap out the old bulbs, the labor fees are wild here. But the thing that bothered me the most was when I asked the guy "hey is it normal that I'm having to replace bulbs in my Subaru constantly? I'm not even getting a year out of each bulb"... a genuine question I was asking as I don't know how often people typically need to replace burnt out bulbs. This guy spoke to me like I was a total idiot and said "well they're just lightbulbs... and you hit bumps don't ya?" Crazy response. My bulbs are burning out fast because I hit bumps? Come on. I've never had this issue in any car I've driven so was honestly wondering if something is wrong or if that was normal. Everyone I've asked since says it doesn't seem normal in the slightest. So I'm not sure if this guy just assumed I was stupid, or if he spoke to me that way because I'm a woman or what, but I'll definitely be taking my business elsewhere and regret not reading some reviews in the first place because it seems most customers are unhappy as well

Excellent experience from Steve was very professional will definitely go back if I need another…read morevehicle..very impressed..

They don't treat people fairly. Last week got a quote from service technician to do work schedule…read morethe appointment service tech put in fill today can't find file double the price service. Since I didn't get a copy they refused to do it can't find file pour dealership

Honest , thorough, professional. Brought in 2011 BMW for brakes and check lights. No upcharges,…read morework performed perfectly.

Well, let's see... I first took a motorhome to Hillmans for…read morea "pre-purchase" inspection that was apparently never done, as when I had to remove the engine cover weeks later, there was an animal next, obviously old, on top of the engine block. Hillmans told me the unit was in good shape. 2 weeks later, returning from our second camping trip (local, thank goodness), we overheated. Since I had already scheduled service for a generator that kept stalling and a refrigerator that didn't get cold (thanks for the "pre-purchase inspection...), I added that to the list. After two days, I called for an update and was told the radiator needed to be replaced. Three days after that, I cancelled my scheduled camping trip due to not having a motorhome to go in. I was told the new radiator was $1500.00 but they could send the old one out for a re-core. A week after than, I again called for an update and they claimed to have not heard from the radiator shop but my generator had been repaired and the refrigerator was cold. I expressed my displeasure that Hillman had not called me and that I had to keep calling for updates. Long story short, they never called me until I called complaining and, after two weeks, I had a new radiator and a refrigerator that still wasn't cooling. The generator was untested. Ricky at Hillman told me he'd price a new reefer and get back to me. Still waiting for that call. Meanwhile, the motorhome has been leaking transmission fluid in my driveway and any other place the unit has been, the generator continues to stall and I finally got the reefer working myself. The motorhome is now at another shop, and the first question I got was "who put this radiator in? All the transmission lines are cross threaded and leaking". I paid Hillman $3,000.00 for all this work and the only thing I got was excuses and a poorly installed radiator. Lesson learned.... 10/8 - Update from the shop fixing what HIllman didn't: ""Good evening Bob, just letting you know I literally just closed the hood on your RV & it's all set for pickup tomorrow....Please give me an idea when you're going to come by and pick it up.... We will talk then about going after the place that did this terrible butcher job." and "but we definitely need to get your money back from those hacks."