I'm super happy with my prints! I had family photos printed and shipped to me. The quality and…read morecolor were perfect! Plus, they turned my order around quickly with super fast shipping.

I went into Lonestar Pack n' Ship today on a referral from Ashley Zubia of Cafe Alvarez. She told…read moreme Cindy was very friendly and would help any way she could. Most times that doesn't amount to much but in this case, Cindy was more than willing to help and printed out a high quality, professional looking vinyl banner in what seemed like just a few short minutes. Cindy is very professional and personal at the same time, a rare quality. As someone which will need many more projects to come, I will definitely go back to see Cindy. I highly recommend Lonestar Pack n' Ship for all of your packing, shipping, and printing needs. If, no when, you go to see her, tell her Clark sent you. Clark Outlaw Egg Rolls P.S.: There is nothing on the door or windows which says printing so don't do like I did, I walked to the door, saw nothing about printing and walked away. Luckily I stopped to make sure I wasn't missing anything and there was Cindy waving me back in. Stop in and see her for all your printing needs!!!!

Never busy, good lighting, plenty of scanners and lockers, on-site staff is always helpful and…read morepolite, an abundance of bags if you need them to package your return, easy access to location, lots of free parking and they often have free samples of products (Neutrogena face wash was the most recent one, full size I might ad)

Store's opening hour is 9:00AM. Store clerk didn't show up til 9:10. I stood at door. She didn't…read moreunlock door til 9:15. Amazon needs better employees here.

Used to use this branch often due to its convenient location, but no longer. It appears to have…read morechanged owners or management. Seems to be staffed entirely by the same borderline fraudulent family now, for the worse. Twice now I've gone inside for Amazon returns, and they try to upsell me on purchasing an additional box or bag on a return that is already packaged by me. Or they try to sneak in some other nonexistent fee on a free return. Presumably trying to catch someone off guard and make a few extra dollars. They use the terms "unsafe", "necessary", etc. to put unnecessary pressure on you to impulse buy. I find it extremely dishonest, and will go elsewhere for shipping needs. Not like there aren't half a dozen other locations within a mile. EDIT: If you are able to ship it regardless without issue, please feel free to remind your employees that that is an option. Thanks!

Tried to make Amazon return at this location. They insisted that I pay a fee. Upon contacting…read moreAmazon they said this is not the policy and Amazon made good on the charges store. I call back to speak with them about this and they were as rude as they were when I was trying to drop off, won't go to this again

No line when you use the drop box for pre-labels returns/shipments. Always plenty of tape, pens…read moreand parking. This location is the best !!

This is by far the best UPS store I've ever used! Adrian, Angelica and Makayla are wonderful. They…read moreare friendly, knowledgeable, hardworking and pure blessings! I can't say enough about this place!

The staff here is very friendly and helpful. I have used this location several times and have never…read morehad any issues.

I went to this location on January 31, 2026, and a young lady (Alyssia I believe) with long brown…read morehair helped me. I was returning two Christmas presents. Overall, I felt like a bother to this employee. She stated to me that one of my packages was USPS. Confused as to the relevancy, I asked if I wasn't able to mail this at their store. (I thought the commercials I've seen stated I could.) She told me I needed to put the package in the yellow box. I looked around, but she didn't tell me where the yellow box was. It felt obvious that I was trying to find this mysterious yellow box. After a few seconds, I asked where the yellow box is, and she said, "by the door." At the end of the transaction, when she was silent, I said "thank you," and she replied "no problem." I don't expect royalty treatment by employees but also don't like feeling like I'm a bother. I strongly suggest customer service training to understand better how to make your customers feel valued and appreciated so they will return.

Fast. Convenient. Friendly…read more This store was awesome! No lines today! Service provided with a friendly greeting, immediate solutions and friendly good byes! Go see this team for all your shopping and return needs! In my case, I was sending back items purchased with prepaid return labels so there was no cost. I expected to receive poor service since I wasn't spending any money but the opposite was true!!

I shipped two packages from this location 2/9. On 2/11 one of the packages was received. They…read morewere both going to dfw area. I checked on the one not delivered and it showed there was an issue with the address. The address was correct. I called ups 800# 3 times and was told I need to contact the store I sent my packages from. I went to the store on 2/16 and was told by the clerk there is nothing he can do, and he didn't know what to tell me. I asked for a manager and was told one wasn't scheduled- that there was nothing the clerk could do for me. I did leave my phone number with the clerk. I called the same store this morning and the same clerk told me there isn't a manger on the schedule today and he doesn't know when one will be in. I can't seem to get any help from this store.

Thanks to Rosa M. for taking great care of us at our scheduled passport appointment. She was…read morefriendly and efficient, getting it done quickly. As usual, it's expected for USPS processes to be slow, but this post office wasn't busy and our appointment ran on time and very quickly. I appreciate the service and will frequent this USPS location more often, now knowing how quick they are!

I have had to call multiple times about mail not being picked up from my place of business. The…read morepostman for my location seems to only stop by when there is mail coming in versus daily to see about mail needing to go out. This has now been an ongoing issue for about a year and is very frustrating.