We purchased a couch from Carpet World USA & Furniture Gallery in August 2018 and during delivery…read morethey badly scratched my original 117 year old wood floors in several places. After notifying the company of the damage they refused to take any responsibility and provided very rude customer service and feedback. I will never do business with them again.

I'm so upset with Carpet World that I just made a Yelp account and downloaded the app to tell…read morepeople how terrible they just treated my grandmother. I wish there was a zero star option. She paid an ungodly amount of money for them to install hardwood flooring in her living room while she was on a trip for her birthday. Upon her arrival, she found that not only is the flooring itself not laid right (several pieces all ending perfectly aligned in a straight line), but they used the wrong materials around the trim so it looks like crap. They broke one of her Windows, ruined a fresh paint job on the living room walls, butted pieces of 1/4 round (some of which were just a foot long and NOT flush with the others) all around the room, ruining intricate woodwork on her stairway and awkwardly framing the door. Scraped up her French doors and ruined the paint. ON TOP OF THAT, the workers evidently sand blasted without hanging a tarp in the doorways so the ENTIRE HOUSE is covered in dust. Will take DAYS to clean up. I'm furious and she is having a mental breakdown. I will post pics because this is unbelievable. Happy birthday, grandma!

Would definitely recommend them even though we didn't use them. Their price was reasonable and they…read morewere willing to work with me, however, my family had ordered from a different carpet company.

We got our floors redone a year ago. I can't remember exactly how much it costed but I think it was…read moremaybe around 6k. I go to walk down the stairs today and they are already coming apart. It's just me and my husband and our two dogs walking up and down the stairs every day so there is NO reason our stairs should be coming apart a year.

This is for Betty's Swimming Pools # (731) 584-584-3634, located inside Betty's Discount Carpets…read more I do know the Swimming Pool section closes early on Saturdays. (Noon, they stop testing H2o at 11:am) Shooter's Sporting Goods # (731) 584-8666. is also located in this building. The folks at the Swimming Pool side are super friendly and helpful. They are quite knowledgeable too. Their prices are extremely competitive with the big chain stores. (P.s. the guys at Shooter's are FAR MORE friendlier on the phone, than the troglodyte at Open Seasons).

I purchased carpet, the same week I called to report that there was so much dirt coming from the…read morecarpet as well as the fibers to live was disgusting, I was ignored I should have ran when I entered the store as a African-American female I was waited on last behind the Caucasian people I entered the store first I purchased the carpet the carpet was faulty I kept on complaining they wouldn't do anything I finally called corporate corporate said they should have sent out someone when I first started complaining Greg I have phone calls from him they sent someone and he said the carpet wasn't that bad when you can come in the house and clearly see that the carpet is a mess they did not put down new padding the carpet has rode, they told me it was because I had heavy furniture there's places where there's no furniture, then Greg said it wasn't their fault the installation or the carpet he said well I tell you right now it's not our fault, I decided to contact BBB because I did he said that they would not do anything to help me yes I believe that I was racially discriminated against they did not try to fix my carpet I was ignored and mistreated I don't want any African-American to patronize their store for no reason and no one else if you don't want to carpet that's damaged he told me the carpet was probably sitting in the warehouse that's why it had the dirt and stuff in it and it was discontinued a couple of months after they sold it to me , the carpet is bulky in every room even where there is no furniture I am so hurt and disappointed by these people they're a rip off if you are African-American please do not visit any of their stores anywhere, even if you're not a African-American this is what these people do they take advantage of people and mistreat people, I am and was nobody to them after they took my money

My husband and I were shopping for flooring for our new home. We had been to three locations,…read moreflooring America in Paducah was our third. For the exact same type of flooring, we noticed their prices were four times more expensive than the other two places we checked. That said, we didn't want to insult them and make them feel bad so I left a fake name, a fake phone number, and a fake address. Imagine my surprise when I got a call from this company to my real phone number--A number I never provided to them nor gave them permission to call. What's even more outrageous, is they contacted our real estate agent--an egregious overreach of boundaries. We never mentioned who we were working with for our real estate transaction. Who do these people think they are? It is the most outrageous invasion of privacy my husband and I have ever experienced and we're not young people. I would never ever recommend this company to anyone. I explained what happened to my real estate agent and apologized on behalf of this company for being so obnoxious. I've never known a flooring company to go to such lengths to stalk potential customers before. It was very very disturbing. I'm not sure what software they have rigged up in that store, but if you go here, turn your phone to airplane mode so they can't access it because if they do they will track down everybody you know to try to get a hold of you. I will post this review for everybody to see because it's 100% true.

Called about carpet and they were super friendly and responsive. Went and picked out the style and…read morepadding we wanted. Ladies were really nice. Estimator was supposed to show up between 11 and 2 yesterday to finalize everything, but was a complete no-show. No one called, no one made any efforts to reschedule. We haven't heard from them since.** Kind of surprised that a local business would no-show at a time in which so many small businesses are struggling. Anyhow, we found another family-owned business that was as highly reviewed. To the owners: You get ONE CHANCE. **UPDATE: Baggett called right after I submitted this review and said they had a scheduling mix up. So they did call back one day later and too late to obtain my business.

Just another typical Clarksville business. Poor work ethics. I starting to understand now why so…read moremany Clarksville residents go to Nashville for just about everything. You may pay a little more (or not) and you receive professional care, quotes and prices that don't change 'during' the installation. Very rude woman on the phone at Baggett. Very rude. The installers themselves were GREAT! A team of 3 men that did a quality job. Top notch! The installers are subcontractors and NOT employees of Baggett. Don't frustrate yourself going to this place. Not worth it. Not quite sure if they know everything there is to know about the installation or measuring. Just sell carpet... Deplorable

This is my second review for The Color Shop , in Martin Tn . The paint crew did a great job , Chris…read more,Jason and Josh were great worked hard and did a great job Matched Pop Corn on ceiling and painted ceiling .Gordon over saw the job and checked it out when done . Thanks Color Shop for a great job .

They did a fantastic job on our house . Complete remodel after tornado damage. Nice to work with ,…read morehighly recommend.

I have am extremely happy with Holloway Carpet One. I recently purchased hardwood flooring from…read morethem. They are friendly and helpful in guiding you to what your looking for, and fits your budget. They have always stood behind their products and workmanship! I have been using them for over 40 years and wouldn't think of shopping anywhere else!

From the owner: Holloway Carpet One Floor & Home is a trusted flooring and tile store in Cape Girardeau, MO,…read moreserving the surrounding areas since 1979. Specializing in free estimates, bidding, and precise measurements, we offer a wide selection of flooring options including hardwood, engineered wood, tile, stone, marble, backsplash, plank, and laminate. Visit us today to transform your space with high-quality and stylish flooring solutions.