I held my sons 7th birthday party at Paint-it Pottery a couple of weeks ago. The party went okay to say the least and the children had a good time. Unfortunately, that is not why I'm writing this review. We let the kids parents know that their children's projects were ready to be picked up when I was notified by Paint-it Pottery, expecting them to be able to pick up their children's projects that they were so excited to recieve.
They were told, "No."
Apparently in the contract that was haphazardly given to sign while trying to manage 10 six and seven year olds (fellow parents understand this struggle) it states that only the parent that organized the party can pick up all projects and distribute across the North Country. Multiple issues, one, as I'm an individual in the Army who is currently out of state, it poses an issue for me it pick them up 900 miles away. When this issue was addressed, it was simply stated, "we're all military here." I would expect that a statement of understanding. Instead, it was given as one of neglect. Second. They stated that I paid the money for this coordination to take place, and again, I would think this is more to the point that the individual children and parents should be able to pick up their projects. I paid hundreds of dollars for a service only for laziness to be shown in its stead. Third, it's summertime, it would be one thing if it was still the school year where all the children joined together on the daily. But now, we have to coordinate with 10 different families for their eager children to collect their projects. And lastly. I had parents who went in with their child to collect these projects and were told no. It's one thing to tell an adult that but to deny a child to their face of something that is probably a mere few feet away is pitiful.
All in all, this establishment stuck to their guns in denying a simple task to children, saying it was their policy from the start. I would highly encourage this policy to be revised. Fair warning to other parents who are looking for a location to hold their children ls birthday parties. read more
