I love small businesses and all but this place is horrible! I ordered my husband a Father's Day/…read moreAnniversary gift here May 11th . I texted to see how things were going may 24th no answer. I went to the store on May 29th and it looked almost done . At this point I was excited to get it and give it to my husband. I went back to the store June 12th to see what was going on, since I didn't get a phone call or text on the status of the coin holder and it wasn't open . I was ok that's fine I'll come back, I went back to the store. Every day for a week in the store was never opened. Eventually, I found them on Facebook and added them sent them a message asking what was going on. I kept getting the runaround on when to pick up and when it was going to be ready every day was a new excuse on why they couldn't meet up or give me the coin holder . Eventually on Monday May23rd I received the product. It definitely looked like it was just got thrown together with no care in the world. When I first approach this company to make my husbands coin holder, I gave them a reference photo of what I wanted. The only thing that looks remotely like the photo I gave them is the shape everything else looks horrible .when I received the coin holder I could tell it just got burned or glue because it smelled really bad . Before meeting that day he said he already had it done a couple days prior to meeting up, so I was questioning why it would smell like he just now finished it. I'm not sure if he just didn't care about the project or what it was but I was very disappointed especially since this was supposed to be a Father's Day gift/anniversary gift. The communication with this company was absolutely horrible. It definitely was not worth $360. I was highly disappointed because I was looking forward to it and thought it was gonna look absolutely beautiful. I am highly disappointed the owner could tell I was disappointed, because he even said himself "Oh, you don't even like it." if I was him and I knew a client didn't like something I would feel bad and try to get a refund or make a new one. But no, he acted like he didn't care that. I didn't like the product at all, also at this point I was so over him . I just hope this review gifts another person a spotlight on how this company operates . The communication is horrible, The product is horrible, the quality is terrible.

I love small businesses and all but this place is horrible! I ordered my husband a Father's Day/…read moreAnniversary gift here May 11th . I texted to see how things were going may 24th no answer. I went to the store on May 29th and it looked almost done . At this point I was excited to get it and give it to my husband. I went back to the store June 12th to see what was going on, since I didn't get a phone call or text on the status of the coin holder and it wasn't open . I was ok that's fine I'll come back, I went back to the store. Every day for a week in the store was never opened. Eventually, I found them on Facebook and added them sent them a message asking what was going on. I kept getting the runaround on when to pick up and when it was going to be ready every day was a new excuse on why they couldn't meet up or give me the coin holder . Eventually on Monday May23rd I received the product. It definitely looked like it was just got thrown together with no care in the world. When I first approach this company to make my husbands coin holder, I gave them a reference photo of what I wanted. The only thing that looks remotely like the photo I gave them is the shape everything else looks horrible .when I received the coin holder I could tell it just got burned or glue because it smelled really bad . Before meeting that day he said he already had it done a couple days prior to meeting up, so I was questioning why it would smell like he just now finished it. I'm not sure if he just didn't care about the project or what it was but I was very disappointed especially since this was supposed to be a Father's Day gift/anniversary gift. The communication with this company was absolutely horrible. It definitely was not worth $360. I was highly disappointed because I was looking forward to it and thought it was gonna look absolutely beautiful. I am highly disappointed the owner could tell I was disappointed, because he even said himself "Oh, you don't even like it." if I was him and I knew a client didn't like something I would feel bad and try to get a refund or make a new one. But no, he acted like he didn't care that. I didn't like the product at all, also at this point I was so over him . I just hope this review gifts another person a spotlight on how this company operates . The communication is horrible, The product is horrible, the quality is terrible. If there was an option to give zero stars, I definitely would do that.