Dr. Williams and Heather at Centennial Primary Care are wonderful. Every time I go in, I feel…read moregenuinely cared for, listened to, and treated with such kindness and dignity. They take the time to make me feel comfortable, answer my questions, and provide care in a way that feels both personal and professional. It is clear they truly care about their patients, and that makes all the difference. I am very grateful!

This is one of the best Dr offices I've visited for lab work ! The admin staff are so efficient and…read morehelpful. Michael was very helpful at check-in. NPC Taylor had by far thee best bed side manner I've ever had in all my medical experiences. So kind too . I felt listened too, not rushed. Answered my concerns. I was still in the office finishing up when my referral call came through , talk about fast! As of 2/16/2023 they are still having patients wearing masks , so be prepared. Good luck with your care if you choose to be treated here ! I was treated wonderfully.

I have been a patient at Willard Family Practice for 20 years and, until recently, was very…read moresatisfied. I underwent emergency surgery on October 1st and again on October 3rd. On October 14th, they received a pathology report indicating a cancerous tumor in my appendix. I had a post-operative appointment with Mary and a follow-up call regarding my bloodwork results. Unfortunately, Mary only reviewed the bloodwork results and failed to inform me of my cancer diagnosis twice within three days. When I called to inquire, Clemmy informed me that it was not feasible for them to read every report that comes in and expressed her apologies. She also mentioned that Mary would likely call to apologize as well, but she has not done so. I believed my primary care physician was responsible for handling situations like this, especially when the hospital and surgeon did not contact me. I relied on Mary to review the report that had been placed in my file two days earlier. If you are looking for a doctor's office that does not prioritize reading every report, Willard Family Practice and Mary may be suitable for you.

My family and I have been going to Dr. Willard's practice for over a decade and are extremely happy…read morewith the outstanding care and concern for our welfare that Dr. Willard's practice has provided us. There aren't enough superlatives I can use in describing this team. I highly recommend Dr. Willard's Family Practice and are confidant like US you'll be glad you did. Thank You Dr. Willard & Team!!

Poor business ethics...Stay Away!!!…read more This complaint is also being escalated to the Colorado Medical Board. Piney Creek Medical hours of operation state that they are open until 8pm daily. I called at 6:35pm during a weekday to ascertain if I could bring in my son to see Dr. Childers (who was the doctor on site that evening). The receptionist/nurse Sarah put me on hold and after talking to the doctor stated that they cannot see any patients past 6:30pm. I was a bit surprised and I asked to speak to Dr. Childers; she refused to put him on the phone stating that the doctors do not speak to patients over the phone (so no consultation available even though this is our Primary Care Physician and has seen us for many years). So why would Piney Creek Medical advertise hours beyond 6:30pm then?! Plus, I can't even talk to the physician on duty. My son was running a fever of 101 and we knew he had strep based on the diagnosis made by Dr. Bishop at Piney Creek Medical earlier in the week. Dr. Bishop had prescribed antibiotics which were not working for my son. I called in hopes of having the doctor see him (knowing that they are open until 8pm that I could swing by quickly) and if necessary and/or replace his medication. They refused to take him in and suggested I take him to Urgent Care or the ER if I deem it necessary. Additionally, Sarah suggested that I bring him in the morning and that Dr. Bishop would be in then and could see my son then. Sarah further stated that I keep giving him OTC meds (such as Tylenol and Ibuprofen alternatively) for the fever plus continue giving the prescribed antibiotics (which were clearly not working, it had been over 72 hours now). I strongly feel its the doctor's responsibility to show care and at least follow up with their patients (especially existing patients calling in for care/help). Certainly not a good way to run a Medical Practice or a business. If you can't rely on your PCP for an immediate consultation during their working hours, who can you rely on for your medical care needs?! I'm really bothered that this medical facility doesn't show the care nor concern for their patients. I would advise all to use the Urgent Care on Smoky Hill Road and Himalaya... they did an excellent job in seeing my son right away and prescribing the medication he needed to get well.. my son was already feeling much better the next morning.

First off as I was waited in the room to be seen one of the female staff members was on a personal…read morecall complaining all about her lazy husband. I tried reading my book but this girl was so loud I couldn't even concentrate, I started to feel real bad for her husband. Then I wondered what kind of Dr. lets his staff talk like this. Then I met Dr Childers, and realized he didn't care. I asked him if he could refill a rx for sleep he said "no,he didn't do that." What good is he? And now I will get billed for NOTHING. Don't go here.

If you or your loved one has any kind of chronic illness, or just not in perfect health in general,…read moreI would not recommend Dr. Jae Lee's office. Save your life somewhere else, please. I worked with him weekly for the last year of 3 I have been his patient, slowly unable to walk and my health deteriorating before my eyes like never before. He is deeply jaded, his nurses are uncaring and uninterested in their work as health care providers, watching me in pain and offering 0 hands as I streamed tears of pain in front of them and wouldn't even look at me. He is burnt out, unknowledgeable, and doesn't care to be curious and thoughtful about your case. He gets to go home and forget about it while you experience 24/7 unbearable pain. He doesn't speak Korean well, at least not enough to take care of your Korean elders to his fullest potential. Gratefully had some education in healthcare and knew what I deserved as a patient, so I did all my care planning and research on my own which prevented me from giving up on my life. No matter how much I sobbed and begged to Dr. Lee every week, he just kept saying to me every week "I don't know, I'd I knew I'd tell you" over and over again and refused to listen to me ask him to refer me to someone else, anyone else, multiple times. But he said he didn't have anyone else he knew in the field, no doctor friends or professionals he knew, which is worrisome. He also told me he had worked with "another extreme case like yours" and got no answers for them either, and gave up on me too. Seems like there's a pattern of his negligence. He might be good for a perfectly healthy individual who just needs annual blood work, but you better not hope any bad news shows up or you'll end up with medical trauma like I did, working it out weekly in therapy for who knows how many more years. There are many other Korean practices, it's worth the drive if you need to go further. His front staff speaks Korean, but that's it. They are kind though, the front desk has always been nice to me. This office has outdated systems and communication methods. It is a pain to try to get anything done efficiently with them. I would not recommend if you care about your health recovery at all. Once I left Dr. Jae Lee's clinic, I found an incredible doctor who was shocked about what I hold him I experienced in Dr. Lee's care and within a month I finally got *all* the care I couldn't even beg on my knees every week for a year with Dr. Lee. There are providers who actually care, and Dr. Lee's office and those who work under him is a direct reflection of Dr. Lee's ethics and attitudes towards patient care and healing. You deserve better than Dr. Lee, and I promise it's out there, it's not worth the horrible delay of care that will worsen your health beyond what you ever experienced while your PCP shrugs in front of you and your father saying there's nothing he can do when he hasn't tried to do anything at all. I think this clinic would have a fighting chance if Dr. Lee would just wake up to the reality that he might be lacking and need to step up to respect his patients health and the field of medicine. Burnt out doctors happen, but Dr. Lee needs to check in with how he chooses to perform his patient care.

Great doctor, friendly staff. He does lot for community. Plenty of parking, easy access, not…read moreto mention great views.

Dr. Amador gives the utmost accurate and helpful care for her patients. I have been a patient of…read morehers for more than 15 years and have always left the office hopeful and knowledgeable that I was going to get better when there was no hope for my body. Dr. Amador goes the extra 100 miles for her patients so they can live happy and healthy lives. Thank you Dr. Amador. Regards, Mariam Moghaddam

When my family first started going to RMUC we had great experiences. The last few times have been…read moreless than great - but today was just downright awful. I made a reservation/appointment for 11:30 because I thought I had a sinus infection. I showed up 10 minutes early as requested and was quickly dismissed out the door and told it would be a telehealth visit. I complied and sat in my car. The triage nurse called me just a few minutes later to go over some intake questions and said the doctor would be right in the video call. I waited over an hour before I called the clinic and asked where the doctor was. She quickly gets on and tells me "well it just sounds like a cold so just take some mucinex and call me back if it's not better in 14 days." This call with her took all of 3 minutes. Knowing my body, I went to a different urgent care to actually be seen - I have a sinus infection and the flu. The quality of care has seriously decreased. I get it - everyone is stressed out and overworked - but to simply be refused care is unacceptable.

Covid testing is supposed to be free but you have to call and schedule an appointment. The NP…read moreCasondra Rankin doesn't see or evaluate but charges for a two second call because you need a test. Seems like a sketchy way to make money during the pandemic. At minimum, she should tell a person so they can go elsewhere . She did nothing in a way of service. Very disappointed in medical professionals-my profession. Update: no doctor consultation is needed for covid testing . People have scheduled testing or gone to testing sites for a year for free but this place has you call to then have to have a tele health call to take the test. American healthcare is pathetic. All about money not health.

Dr. Shauna Rae Walter Kelly has been my PCP for over a year now, and I cannot recommend her enough!…read more To preface, I am a young queer person who suffers from chronic and mental illness. For the better of 9-10 years, I have been fighting doctor after doctor to at least listen to my concerns. But ideally for help. I came to Dr. Kelly after moving across the country, with a terrible anxiety of doctors and lots of concerns. Not only did he listen to each and every concern of mine, she gave feedback to each and EVERY concern. She addressed everything with lots of information and great discussion on what we could do about them. It is a 100% accurate for me to say that Dr. Kelly has changed my life for the better. I may not have all of the answers, and my health probably will never be perfect - but just the fact that I am heading in a forward direction for the first time in my life, is absolutely amazing. I don't think I will ever be able to thank Dr. Kelly enough for what she has done for me.

I have tried to get through in order to tell them they have an incorrect text number for a patient…read more I am getting appointment reminder texts intended for that patient. Gave up twice after waiting on hold for more than 30 minutes. Finally did get through after another long wait, was assured the problem would be fixed. It was not fixed, I am still getting those texts! This has been going on for at least 6 months now.

"Dr. Hornbarger did a surgery procedure on our son two weeks ago. He was amazing at explaining…read moreeverything in detail and did a great job on the surgery. He said it would take 45 minutes or so and that he would be back to the lobby at 8:30pm. He was out speaking with us at 8:25pm. It was such a wonderful relief for our family who was worried and praying, patiently waiting in the lobby. We thought a nurse would come out and give us an update but it was actually the surgeon, Dr. Hornbarger. He answered all of our questions and was understanding when it came to our concerns. He followed up with us the next day in the hospital room which was very kind of him to do, instead of just sending the nurse in, or calling us on the phone. We went in to his office 2 weeks later for a follow up, only to experience the same professional advice, expertise, and kindness that we received in the hospital. Hopefully no one in our family will need surgery again, but if we do, we will only call Dr. Hornbarger. Thanks so much Doctor!"

Terrible service. I go to PCP here. A few urgent situations and I keep getting pushed off to other…read moreproviders and minimum wait time is 3-4 months to get BACK in with your PCP team. Had a mental health crisis with medication that the team helped before but this time Valerie the supervisor decided I shouldn't receive help. I am so frustrated and switching clinics and providers. UC health is awful with their patient relations and supporting their patients. Urgent care fine but DO NOT go here for primary care.

Slow. Understaffed. No parking. They are not open late. They allow reservations and people just…read morecome in a walk right to the front of the line. Not a great business model. Urgent care is and should be first come first serve. Total garbage. Still using COVID as an excuse for crappy medical care.