Great dentists and technicians. The office was very clean and all state of the art. Highly recommend to anyone looking for a new dental group. read more

BEWARE!!! came to check the one star reviews on here just to find out that the reviewer ran into the same scam that we are now. We have dental insurance, and we paid for our share already. They sent another invoice saying "pay now" for another $600 because they said "insurance hasn't paid yet". The dishonesty is unacceptable and they are just trying to get extra money out of you. There is no way I would believe that after the insurance does pay their share that they would offer me back my money! Pay attention to what this office invoices you! Extremely unprofessional and greedy. read more

My son had a wisdom tooth pulled. The staff was very kind from the beginning to the end. The dentist was great. He explained everything & the procedure was so simple & couldn't have gone better. read more

I'm happy to have found Packard Dental, my experience there is always exceptional. Alexis and Dr. Joy and wonderful, they answered all my questions and concerns, the office is clean and up to date. I highly recommend Packard Dental if you are in search for one or looking for a refreshing change. read more

I cannot recommend Packard Dental enough--they truly changed my life. Because of several autoimmune conditions that took a heavy toll on my dental health, I had spent years feeling incredibly self-conscious and uncomfortable even cracking a smile. Finally, I decided to go in for a smile makeover, and it was the best decision I've ever made. Matt was absolutely incredible throughout the entire process. He was patient, kind, and genuinely caring, taking the time to understand my health history and my concerns without any judgment. His entire team is equally as impressive and often even went out of their way to accommodate my special needs. Let's be real, it's hard to feel comfortable in a dentists office but I actually was truly comfortable. In the end they all found a way to make the process fun and exciting, not scary or traumatic. So now, for the first time in a long time, I feel confident and happy when I look in the mirror. If you're looking for a team that combines high-level skill with true compassion, look no further than Matt and the team at Packard Dental!! They are the best! read more

Returned to Packard after a really disappointing experience at Quarry Creek...and I'm so glad to be back. Professional, friendly, respects the patients time, clear with pricing (their office manager just shows you their screen in real time so you can see the services codes and everything, they are very transparent). I'm at the point where even if my insurance changes in the future, I may just pay out of pocket to stay at Packard. Good people hire good people and really create a positive environment and business...it shows here. read more

I cannot recommend Packard Dental enough--they truly changed my life. Because of several autoimmune conditions that took a heavy toll on my dental health, I had spent years feeling incredibly self-conscious and uncomfortable even cracking a smile. Finally, I decided to go in for a smile makeover, and it was the best decision I've ever made. Matt was absolutely incredible throughout the entire process. He was patient, kind, and genuinely caring, taking the time to understand my health history and my concerns without any judgment. His entire team is equally as impressive and often even went out of their way to accommodate my special needs. Let's be real, it's hard to feel comfortable in a dentists office but I actually was truly comfortable. In the end they all found a way to make the process fun and exciting, not scary or traumatic. So now, for the first time in a long time, I feel confident and happy when I look in the mirror. If you're looking for a team that combines high-level skill with true compassion, look no further than Matt and the team at Packard Dental! They are the best! read more

Excellent and professional service. Very satisfied with the help that Dr. Joy and Eric, hygienist provided. Front office staff are always friendly and professional, great to work with for scheduling and financial matters. read more

I was so impressed with the professionalism and kindness here. They showed me around the entire place, made me so comfortable. Matt, the dentist was incredible with his advice I went in a second emergency appointment and couldn't believe how quick they were getting me in Highly recommended read more

Such a great practice! All of the staff are incredibly friendly, and Allison and Dr. Matt are truly the best. I never feel like they're pushing unnecessary services -- instead, it really feels like they genuinely care about my dental health and my smile. Highly recommend! read more

I had a dental emergency and Dr. Matt Packard and his team responded and were able to see me very quickly. I had lost a cap from a prominent tooth as well as the entire tooth next to it. Dr. Matt and Kendra, his skilled technician, did a great deal of work in my mouth including a root canal and the preparation of teeth to allow for the anchoring of a permanent bridge which will be put in this week. I was able to leave the office with a temporary tooth. They were so understanding as the holidays are very close and they knew how awkward it would be to have a very large gap in my upper teeth to say nothing about the ability to eat healthy food. The fact that they were able to fit me into their already busy schedule without impacting other clients was amazing. I also must give credit to Melissa who worked with me on the financial end of things. Everyone was incredibly thoughtful and kind in addition to providing excellent care. I am very grateful to be in such good hands. read more

I've been to Packard Dental for 3 years now. Doctors and the staffs there are so kind and thoughtful. I hate dentist but this office is exceptional. The atmosphere is very sophisticated and comforting. Dr. Matt is an excellent doctor. He's always care about before, during, and after the treatment. He does amazing job. And I wanted to mention about a treatment coordinator Melissa. She's so nice and friendly. Her knowledge makes the experience organized and easier every time. They make me feel better always. I don't consider going to a different dentist. Thank you so much everyone! read more

I think like a lot of people the dentist is not my favorite place to go, but Dr.Matt and his team at Packard Dental have changed the way I feel about going to the dentist. Every one of their employees are top notch. with out a doubt the best dentist I've ever gone to... Thank you Packard dental.. read more

Went to Packard Dental based on Two Dentists Dr Matt and Dr Jared web page. i like the fact of the 3d printer for crowns. I was given to Dr Joy for review ive had two crowns so far one by dr joy and one by dr matt. its costly so you want at least to get what you pay for. Dr matt delivered hands down. This last jan 28 2025 i was scheduled for a cleaning with eric. when i got there one of the girls took his place either allison or ashlee. very aggressive cleaning not like i dont have my teeth cleaned every 3 to 4 mths because i have for years. she didnt wear a mask as i remember next thing i remember is ending up in er with influenza a and was held at the hospital for 12 days. Still in recovery and wondering what happened! read more

To be fair I canceled my appointment when they called me back to say it's a $95 for an initial consult and refused to give me any kind of pricing for dentures They initially said the consult was free, as most places are when you bring your scans with you So they may be OK but I won't be finding out read more

Have been missing a lower molar for about seven years due to a food accident when I lived overseas. Have been hemming and hawing over getting an implant replacement but finally decided to just get it done. Packard Dental has been my dentist for the last four-five years. Awesome team. Two days ago, Dr. Matt screwed the post into my jaw, no pain during the procedure, no pain after. Two days have passed and the gum around the post already feels back to normal, the post itself feels like the top of a nail. Now we wait a few months for the bone to take the post and wa-la, I get a new tooth put on. Thrilled. If you are missing a tooth or teeth, have no fear, Dr. Matt is here! I'm convinced the team at Packard Dental is the best in our area. Packard Dental is #1 !!! LETS GO !! read more

Beware....after switching my daughters to Packard from their pediatric dentist I had to pay out of pocket $1,000+ for their two cleanings. I have dental insurance through Guardian but due to a complicated co-insurance situation Packard wanted payment up front. They did not honor the pre-negotiated pricing in place through Guardian so I ended up paying over $600 out of pocket and they ultimately received $1,200 for the two cleanings after the insurance payment. I and my three children will not be going back and I suggest others beware if asked to pay upfront because the pricing is ridiculously inflated. read more

This place is the best. The office staff is so nice and super accommodating (I had to come into an appointment with my son.) They care about family and making sure they get it right. They had to fix a crown and were willing to ensure that it was comfortable for me. I hate the dentist, but its so much better at this one! read more

I can't speak highly enough about my experiences with Packard Dental. It's amazing how they always feel like family: warm and welcoming, supportive and understanding. It was so sad to say goodbye to Dr. Jared, but I have to say Dr. Joy is superb. She did amazing work on my crowns. I honestly thought she must have been top of her class because her work was that smooth. Thank you all for making going to the dentist a positive experience. read more

I had to have a filling done due to a cavity and it went great!! They really made it super easy and they checked on me a lot to make sure I was okay! No issues with their work at all. Professionalism is top tier. My only issue is not being notified of the co pay prior to treatment. After my procedure I was escorted to billing and notified I owed a $70 co pay. It would have been nice to know beforehand. Also when I first received my first cleaning, they told me that they didn't accept my insurance but they'll notify me if there is any payment needed afterwards. Terrifying honestly. I received a bill from my insurance in the mail saying I owed like $20 for the cleaning. Which isn't bad but reading other people's reviews and getting hit with much larger bills is kind of scary. This is just my experience though. Overall though, I would definitely recommend them! read more

Reviewing a dentist isn't really the same as reviewing a restaurant or auto repair shop. While it makes sense to try numerous restaurants or several auto repair shops, it would not work very well to try 3 or 4 dentists and then pick the one you like the best. I'm sure people have done that, but everybody I know has picked a dentist based on recommendations, and only if that choice turns out to be terrible do they make a switch. So I can't say that I have tried a bunch of local dentists and like Packard the best. In truth, they are the only North County dentists that my wife and I have ever dealt with. Sure, we had other dentists in other cities that set our expectations, but in our new life in Carlsbad, we studied our options for a long time and then picked Packard Dental based on recommendations and reviews. So here I am writing a recommendation/review. Summary: they should be your dentist. Or maybe they shouldn't, because if too many people discover that Packard Dental is great, it will be even harder for me to get an appointment. It is in my own self interest not to recommend them. Oh well. I've lived in 4 cities for long enough to need a dentist, and I can say categorically that Packard Dental is the best of the lot. Their staff are great, their facilities are great, they have a convenient location with plenty of parking, and they have done very high-quality work for my family. We've had fillings, cleanings, crowns, repairs, and implants done here. We're happy with it all. There's not a chance I am going to give up and try another dentist so I can write a comparative review. Tooth or consequences, after all. read more

Hello I need a root canal on number 4 do you take my insurance? No...well can I give you the dental codes so I can see how much it would cost out of network...no... Well if you have called around to try and see what dentist can help and be transparent about cost this is not the place, clueless person answer the phone. The whole insurance and dental thing is not fair to either companies as it is a big give and take game but putting the game back on the client is not the way to gain customers...be honest...be transparent...people understand how screwed up the current system is so don't act like you cannot talk intelligently to those people. Go here if you don't care what your charged because they can't give you a price. read more

Great dental practice. Been going to them for years. Very friendly and experienced. Staff is very nice and helpful. Office is across the street from the library so easy in and out. read more

Been coming here for over 4 years. Packard has taken care of some of my close family and I. They truly are the best dental around. I get a lot of compliments on my teeth and they are the reason! read more

Their priority is profit - not you. First, the only positive note in my dismal Packard experience: Allison, my hygienist. She was excellent! I was initially impressed with Packard, as they are very modern and well-equipped, but it soon became clear that they prioritize revenue over patient well-being. They tried to push unneeded work several times. They did major work for my lady. It was very expensive and substandard, requiring several attempts just to reach the "acceptable but not great" level. She called the Packard office because she was in pain after a procedure. No one would speak to her right away, but she was promised a callback. No one ever called. That is totally unaccepable! The final straw: I went in for my cleaning and was told that I needed crowns on both my remaining wisdom teeth at a cost of over $5k. They said if I didn't want to do that, the only other option was extraction. This for two teeth that were working perfectly and not giving me any pain or problems. The doctor simply told me I needed crowns and shunted me off to the "financial person". I went for a second opinion and that very experienced dentist talked to me at length about many options. Long story short: Instead of over $5k for two crowns, I got one $180 filling replacement. I may need one crown (not two) sometime in the future. If I do need it, the cost will be hundreds less than what Packard quoted. All dental offices are businesses and must make a profit, but Packard tilts the balance too far toward profit at the expense of their patients. Find a dentist who is a healer first. read more

I'm writing this to let you know, if you need a dental group you can trust this is the one! I've been coming here for 5 years and everytime it's a great experience...yes, even the root canals here are painless! Tiffany did a deep-cleaning today and it was perfect--she explained each step before doing it, which takes the stress factor away! She did a great job and my teeth look great! If you need any dental work, this is your team! 5 stars for sure! Kathleen read more

I never thought I would my write a positive review on a dentist but here we go. I cannot find one bad thing to say about this group. Everyone from the receptionist on was amazing. Packard Dental gave me a fair price and completed the process, and then some for the agreed price. Even when they needed to squeeze me in the next day for an adjustment, I never waited more than five minutes. Nice to be treated like a valued customer. read more

I couldn't be happier with my teeth! Thank you, Dr Matt for giving me the perfect smile! This has been an insecurity for me, my entire life! Thank you thank you read more

Packard Dental - Orthodontists Near Me - Carlsbad, California

From the moment I arrived the ladies at the front desk were so sweet. The atmosphere was very COVID friendly and safe. Nancy was assisting Dr Matt and they were incredibly kind and very intentional. Oliver was kind, fast and thorough with aftercare instructions on my new crown. They listened so well to even very fine details of what I needed, executed it rapidly, engaged in meaningful conversation, and made me feel like I was the only patient there. They were so gracious and helped me figure out a payment plan (as we are all having a hard time in this season on COVID) and I could tell they genuinely care about and love their patients. From start to finish everything flowed seamlessly, and I actually left teary eyed because this was the best experience I've ever had in a dental office. Safe to say, I won't be going anywhere else from now on. They have something really special at Packard Dental, and I will be recommending everyone. read more

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I am glad that I found Packard Dental after moving to the area. I've now been seeing them for a few years, always have a great experience with the dentist and the hygienists, as well as the rest of the staff. I don't really feel upsold on treatments I don't need or anything like that. They've gotten extremely busy, however, and I have had to push my appointment from June into October! I had rescheduled my original appointment due to an emergency, but unfortunately the office didn't actually schedule that rescheduled appointment and now I'm stuck with no cleaning until October, meaning I won't be able to get my 2/year allowed by insurance this year unless I go somewhere else. I've been going out of my way to continue going to Packard despite moving farther away because they are great, but scheduling may make it difficult for me to remain a patient. So be sure to book your appointments well in advance and let them know ASAP if you need to reschedule otherwise you may be out of luck! read more

Let's begin with they're very expensive. We have insurance and always received an additional bill from them, even with a cleaning. I had a crown completed by them, I wasn't having any issues, but was told it's recommended to preserve the tooth. From day one I told them it didn't feel right, nothing was done. I was told to give it time. The estimate I received to have the crown done ended up costing me more then what I was originally told. In less then 4 years the crown came off and needed to be replaced. I gave them many opportunities do something about the crown as I mentioned it many times over the 3 plus years. Save your time and money. read more

After being at Packard Dental for 30 years, they nolonger will take my Premier Delta Dental insurance. They want $151 for a cleaning and let the patient deal with insurance company. Other services can also be increased whenever they want. Be looking for dentist in network with Delta Dental so they accept what the dental insurance pays. What a disappointment after 30 years of loyalty to Packard and father, Mark Packard DDS. read more

I highly recommend Packard Dental. Everyone I've come in contact with at Packard has been extremely friendly and I'm very pleased with the quality of work from Dr.Matt and his team. My wife has seen Dr. Jared and feels the same way. Melissa does a great job explaining the costs associated with my visits and she is a pleasure to talk with. I rate her at the top of all of the people I've dealt with over the years at prior dental offices. I had two implants started today along with an extraction. I just shared with my wife that today's appt was the best I've experienced anywhere having had both of these procedures elsewhere in the past. I highly recommend Packard Dental. read more

Packard Dental team has the utmost professionalism and courtesy to make you feel at ease while being at the dentist (a place almost all of us don't enjoy going to). Check in was welcoming and efficient. Laura was a fantastic dental hygienist. Very personable and informative. The new billing process for Delta Dental insurance was explained well and the check out process was also very efficient. Thanks for another great visit! read more

Packard Dental is the BEST! Dr. Matt and his assistants are always friendly and ensure you feel comfortable. They are super clean and organized. I never have to wait long in the waiting room. Always take their time. They listen to all concerns and explain in detail. I dislike the dentist, as many others probably do, but this is the only dentist's office that shows they care about my teeth and make sure that I leave happy, which I ALWAYS do. Highly recommend to everyone. read more

My experience with Packard Dental wasn't very professional. Melissa the doctors coordinator was very unprofessional. She Had a hard time letting me know if my insurance would cover certain things before making the trip down to their office. Clearly it could be done if the office manager was already looking into it. Regardless, a simple, I'm sorry for the misunderstanding and look up if my insurance covers certain X-rays and procedures would have avoided a cancelled appt and future customer. I do see many other reviews with similar complaints of poor communication at that location. Good luck to them and hopefully Melissa will put her attitude and pride away and know that a customer is what pays her paycheck not her attitude. read more

Had a front tooth emergency and the Packard scheduling team and Dr. Jared came to the rescue. I made it to my work presentation on time thanks to the Packard family and their continued Five Star customer experience. I have been a Packard patient for 10 years with Dr. Matt as my main provider. I have covered the spectrum of their services with extractions, implants, whitening and regular cleanings and I always look forward to seeing the team. Dr. Matt and Dr. Jared are the best in their field and truly care about their customers. Please save yourself the time and energy of searching for dental providers and trust me when I say that Packard family dental is the very best in California read more

What a great place to have your dental needs taken care of! A super staff that is caring, professional and efficient. They are also very responsive to their patients' concerns. Today I had my regular 6 month check up including a cleaning, laser treatment and fluoride applied. Thanks to Nichole and Kendra for a mine and my wife's very pleasant experience today. It's why I call Packard Dental my hometown dentist! Give Doctors Mark, Jared and Matt an opportunity to improve you and your family's dental health. You won't be sorry! read more

I don't usually write yelp reviews (especially for people who already have 5 stars!), but Packard Dental is fantastic, and totally deserving of 10 stars. Seriously, I've had a of dental work done in my (long) life, and Dr. Matt and his team are the very best. Lovely, friendly, talented staff, excellent hygienists, the best technology, and the super kind, thoughtful, gentle and smart Dr. Matt -- who could ask for more? thank you to everyone at Packard! read more

We love this office! They were wonderful with my kids and so helpful when my husband needed quick assistance with a tooth infection. My kids have always been fearful of any Dr. office so I was worried how they would do with the dentist but Nicole made my daughter feel so comfortable during her first cleaning and took her time to let her warm up to the new setting. She had great tricks to get kids comfortable with the tools she was using and my daughter left saying her favorite part of the visit was getting to count her teeth! I can't say enough good things about this group! The staff if friendly, doctors are knowledgeable and fun, and office is new and clean! Today I was so grateful to get a last minute appointment with Dr Matt to get my chipped tooth fixed! I am so happy with the results!! read more

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