I had scheduled an appointment for Tuesday, May 19th at 5:00pm to have my AC checked and nobody…read moreshowed up. I left a message and no one returned my phone call. I am not happy with the way I was treated by this company.

We requested for heating system solution and we got an amazing guy called Ethan thank you for…read moresending him to fix our heating for us. Very communicative Such an amazing guy. Thank you

I have been a customer of Alliance for my home and Office Building for the last 24 years and have…read morealways been completely satisfied with all services received. Just completed a project the previous month to replace one of the office building's air handler and condenser units and the install went great. Minor issue developed and they were out immediately to make the minor adjustment that was needed. Richard the tech was terrific and I really appreciate his ability to explain everything in simplistic terms. Scheduling service calls is always smooth with Cat, Rebecca does a great job in coordinating projects along with Joe S who handles the sales side and install coordination. Joelyn who has been there the from our start, overseas a well controlled operation. Alliance has been providing the same consistent great service since the time I first became a customer and through the present.

This company is exceptional So very happy we switched our…read morecommercial account to Alliance The employees truly take pride in their work and get to the root of the problem

I am very disappointed in the ethical manner that my father was handled. I called Eddie to repair…read morea board and display unit for my boiler. They charged my Dad $1500 for the two parts and labor $875.00 plus tax of 147.64 for the labor of maybe 20 mins. The parts actually would have been, at most, $500. Labor for less than 30 mins. They did not disclose the cost of the work until they were done and my father felt obligated to write a check for $2,472.64. Senior abuse. not even a full 1/2 of labor. I am disgusted with how people take advantage of their customers. Nice Guy but not ethical in his business.

I cannot express how grateful I am for the help of this company. On a zero degree night I was…read moreunable to get assistance from at least 12 companies to an empty oil tank including my 20 year oil company. I finally reached Eddie who explained how to get 20 gallons of fuel into the tank and then sat on the phone with my son to bleed and start the furnace. He has restored my belief in the human race again. I know that my pipes would have frozen and cost me a fourtune to repair without his help.

Tyler Air Conditioning of Stratford is the best company for your job. My family is forever grateful…read moreto them and their generosity. Everyone member working there is caring and generous. This year, my wife and I were blessed with twins. This also means our expenses caring for a little own are multiplied. While facing a financial hardship, our furnace started leaking dangerous levels of carbon monoxide and we needed a replacement. We couldn't afford the cost of a new own and care for our babies equally. With temperatures on the decline, it was imperative that we replaced it as soon as possible. When Tyler Air Conditioning heard our story, they offered to help. During an extremely difficult and stressful time, they offered to donate their time to help offset the cost of a new furnace. Within a few weeks, a new boiler was installed. We now have heat at night, our babies are thriving, and we are living with less stress. The entire staff on board truly amazing people. They were all willing to help a local family in need and I will always support them. I want to especially thank Donny, Vinny, Fred, and Jennifer for going above and beyond. They are extremely responsive, hardworking and so fantastic job. I highly recommend them to you all and couldn't have asked for a better group of people to help us.

Technician came Oct 2024 to do preventative maintenance on HVAC system. Report stated "Control…read moreboard and furnace wiring look clean with no signs of wear and tear...at this time no issues are seen and no recommendations to make" Now I'm trying to sell condo and inspector mentions wiring is not to code. I contacted Tyler for a 2nd opinion and based on a photo I forwarded from the inspector, they have stated that rewiring is needed at a cost of $500-$750. Why didn't the technician determine this four months ago when he came IN PERSON?? I would give zero stars if I could based on this complete incompetence.

I had AC and a furnace put in by Mike Chicos and his son they were absolutely fantastic. The first…read morepart of the day Mike son had an apprentice then Mike joined and let me tell you they worked long hard hours to get my air conditioner up and running and my furnace. As far as an electrician, they are the best. I don't care what anybody says. when they install my air conditioner and furnace, I got a very nice warranty with it and ever since then it's been working fantastic These guys are the best As far as the money went, this was my conditioner put in and I thought it was pretty damn cheap for the time they spent here and the two appliances. They were absolutely fantastic.

Excellent service and professional technicians. Quality work…read morein a timely fashion. Dollar value in factory materials.

No accountability for their mistakes…read more They arrived and their truck accidentally ripped all the cable and phone wires off my house, tore the mounting bracket clean out of the shingles, I had wires hanging from the pole on the street to the lawn still partially attached to the house, but hanging low across the driveway for days. Celco just left and said good luck. I had no Internet for a few days, spent hours on the phone with both frontier and optimum to come clear the wires off my property and free up my driveway. The tech who did it was very apologetic and I tried to be cool about it, mistakes happen, but when I tried to get the company to take some ownership of this, they showed their true colors. After two heated phone calls and them denying any need to address this at all, they grudgingly offered me $75 for the time and damage. This was just a fraction of what they charged me and not at all proportional to the damage and effort required to remedy their mistake, which they admitted to.

Got a text at 930am today they were on their way. NEVER SHOWED UP. How these people got BBB or…read moregoogle accredited is a mystery. Total failure.