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    Pack Optical

    3.9 (22 reviews)
    Closed Closed
    Updated over 3 months ago

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    Services - Pack Optical

    Eye exams

    Eyewear fitting

    Retinal imaging

    Pack Optical Photos

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    So much for being wheelchair accessible to

    when I first started going over a year ago there was no problems. My son and I received excellent service.which is why today is so out of character..My medical transportation pulls up next to the only handicap parking. I was unable to use the sidewalk in front of the parked car.Ap the handicap car pulled up so far that they blocked over 50% of the sidewalk. The staff refused to notify the driver about this. After several attempts of send my my son inside I called them while sitting outside the business. I was told to just sit tight as this patient was in with the Dr and it would be awhile. No resolution and no apology made. Just wait as this will take awhile.I could have escalated this matter but I opted to find another optical facility

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    12 days ago

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    8 months ago

    Individualized wonderful customer service and friendly atmosphere. My wife is very happy with her new glasses.

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    1 year ago

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    2 years ago

    Business owner information

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    Alisha P.

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    2 years ago

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    3 years ago

    Dr. Poonawala is a very knowledgeable optometrist and really knows what she is doing.

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    3 years ago

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    2 years ago

    The staff and doctor are Ah-mazing in care and customer service. I love the VIP service I get every time

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    4 years ago

    Great professional customer service, never have to wait and thorough in their explanation and care.

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    8 years ago

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    4 years ago

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    4 years ago

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    6 years ago

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    8 years ago

    Pack Optical is amazing! Such a great staff and Dr. Poonawala is so kind!!

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    8 years ago

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    10 years ago

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    7 years ago

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    10 years ago

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    8 years ago

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    Ask the Community - Pack Optical

    Review Highlights - Pack Optical

    Poonawala and the entire Pack Optical team, for making such a meaningful difference in our lives.

    Mentioned in 4 reviews

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    Fort Worth Plastic Surgery & MedSpa - Dr. Daniels and Lisa Cleveland, RN

    Fort Worth Plastic Surgery & MedSpa

    4.8(31 reviews)
    4.9 miTCU/West Cliff
    37 years in business
    Luxury

    Jessica has been taking care of my skin for over 5 years now & her clients are so blessed to have…read moreher in their life! She is absolutely the most skilled injector I've ever used & works so carefully to make sure you look your best. You don't have to worry about looking fake or people knowing you've had injections done bc she makes sure you are aging gracefully & look natural. If you need skin care recommendations she can also suggest products that help with skin issues/problems. The med spa carries a great range of skin care to suit your needs & will ship out of state if needed. I no longer live in Texas but make sure to call ahead if I'm visiting so I can see Jessica and let her fix all my problem areas.

    I was very surprised when I tried to schedule myself for Juvederm injections recently…read more 9 and 10 years ago I received Juvederm injections at Dr. Anderson's spa and it went perfectly. 2 years ago I went in for Juvederm injections and had a bad reaction. The nurse asked what other medications I recently had and I told her I had a Physer covid booster 2 days prior. She quickly got an antidote to neutralize the reaction. She was apologetic for someone not telling me to avoid certain medications before getting Juvederm injections. She treated me very well, apologized and gave me ice pads for my face. And I felt it was my fault for getting the covid booster before the Juviderm. When I got home and looked in the mirror, I was very surprised. It was very ugly. It was surly a bad reaction. I texted the spa and told them that my face was very ugly. Now, fast forward to present day: I made the appointment on November 19th. Then I received a call from a woman who said that I could not return to the spa at all for anything because of the way I acted after the Juvederm reaction 2 years ago. She continued to accuse me of many things. She told me that, at that time, she tried to call me back to the spa, and I wouldn't come. (I don't remember this) She said, that I told her to stop harassing me. I believe this as a lie. I would never say that because she was nice to me at the time. I remember the nurse was not mad at me 2 years ago, nor was I mad at her or upset at anyone. It was a continual verbal abuse on the phone and a very big surprise. I don't know why she would make these accusations at this time. Possible she thought that the same Juvederm reaction would take place if I had it done, and it would embarrass her or the spa?? Or, she didn't like me texting the spa to tell how I saw my face? I don't know. My wife and I spent well over $45,000 on plastic surgery and some on Juvederm from Doctor Anderson during the last 20 years and everything was great with high quality, perfect surgeries. Why am I treated this way now? This above is the absolute truth. I am a Christian and it would be very difficult for me to lie.

    Photos
    Fort Worth Plastic Surgery & MedSpa - New IV Therapy!

    New IV Therapy!

    Fort Worth Plastic Surgery & MedSpa
    Fort Worth Plastic Surgery & MedSpa

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    CRUE Aesthetics & Wellness

    CRUE Aesthetics & Wellness

    5.0(2 reviews)
    4.5 miArlington Heights

    I cannot say enough wonderful things about Crystal and Misty! From the moment you walk through the…read moredoor, you're greeted with kindness, professionalism, and genuine care. Crystal is incredibly knowledgeable, takes the time to listen to your goals, and always makes sure you feel comfortable and confident with your treatment plan. Her attention to detail and natural-looking results are unmatched. Misty is equally amazing--friendly, welcoming, and always willing to go above and beyond to make every visit a great experience. Together, they create an atmosphere that feels both professional and personal. I trust Crystal completely and always leave feeling refreshed, confident, and well cared for. If you're looking for an injector who is skilled, honest, and truly invested in her clients, I highly recommend Crystal!!

    @crjohns912 @prettycrystalaesthetics I don't have enough…read morewords in my vocabulary to tell you how much you have impacted my life. To say you are talented is the biggest understatement of the century. You are INSANELY TALENTED. You have given me a full surgical facelift without cutting my face. I look at these pictures and I can't believe these results. I see it every day in the mirror and I still don't believe these results. I was just trying to hang on as long as I could with aging. I honestly had no clue you could swoop in with your magical threads weave me a new face covered in the beautiful magical "Crystal Effect!". You are a real life fairy godmother. Thank you so much for gracing me with your magical powers.

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    CRUE Aesthetics & Wellness
    CRUE Aesthetics & Wellness
    CRUE Aesthetics & Wellness

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    Pack Optical - optometrists - Updated August 2026

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