I came here to check on baby at 12 weeks and had a lovely experience. I messaged online to see when…read moretheir soonest appointment would be and to my luck they had a cancellation the next day. The front desk staff was very welcoming and Steve our tech was very helpful explaining what we were looking at. I had a great experience, I felt at ease and excited. We also received a free diaper bag (limited supplies) and that was very sweet. I'll definitely be coming back to check on baby later in my pregnancy.

This was absolutely the best experience I've ever had with an ultrasound. This is my third…read morepregnancy and I've had one of these private sessions done with each but he was just so interactive and told me so many more details and was just so personable. If I have a fourth I can't wait to go meet my little one here.

The people here are really caring and nice. They make me feel seen and it's usually pretty fast.read more

this is the 3rd day I have tried to make an appointment. I am put on hold by bot and after an hour…read moregave up. have called 8 times today and still cannot get anyone to answer. will go as far up the line as I can get to tell Kaiser to quit referring to Rayus. patients should not have to physically drive in to obtain an appointment. worst company for customer service, or should I say NO customer service.

The rudest staff I've ever seen at the doctors office. If you have the option to go somewhere else,…read moreI would recommend.

Valley Diagnostic Imaging Services is located in the same complex as Valley Medical Center. There…read moreis plenty of available parking in a nearby parking garage, and a sky-bridge offers quick and convenient passage over. The building itself is fairly typical of most hospital buildings, but rather well signed so navigation through the halls was remarkably easy. The Imaging Services was found not far away from the little coffee stand and check in was easy and painless. The lady at the check in counter was courteous, and explained the process to me. She provided me a sheet where she wrote down her name and told me that every time someone new was to talk to me that they would also write down their name and position for my reference. I found this to be extremely helpful, not often do I successfully remember medical professionals' names if I don't see them regularly. The reception room was medium sized with a large aquarium off to the side. It appeared that a children's play area was also located beyond the aquarium, which was a nice touch since that allowed the kids to play in privacy instead of having random people watch them, and the random people could also have their privacy as well. I didn't wait long before the imaging technician called my name. My appointment was right on time. I was lead into a room where they did their ultrasound and the imaging technician took my paper and wrote down her name and job title. She then explained to me in detail what was going to happen. The nice thing about it was the goop that they spread on my skin was warm. The last time I did an ultrasound the goop was cold. I didn't think much of it at the time, but with warm goop I realized how much nicer that was. The technician was very friendly, courteous, and easy going. I felt very at ease with her. When I asked questions about what she was seeing she moved the screen my direction and explained all the shapes that displayed on her screen. After the ultrasound was done she left momentarily to see if the physician wanted to ask any questions or see anything, and then came back to tell me I could go. She waited for me on the other side of the door and then helped me find my way out. The whole experience was rather easy going and pleasant really. They took away a lot of the nervousness that goes into something like this.

No complaints! Friendly, helpful staff and never keep you waiting too long. They all seem to be…read morevery knowledgeable and experienced. Recommend them.

Was here for a test, and they have signs everywhere asking to post reviews so here you go!…read more 4 stars instead of 5 because I was told the total time of the appointment was 30 minutes. It took 20 minutes to be taken back and the tech told me I'd be there for at least another hour. Shared with her the mishap info I was told for awareness. Friendly and kind staff. Got extra help getting my shoes on since I couldn't do it alone and appreciate it. They have patient parking near the front but it's not handicap accessible so if you're in a chair or using a walker, find out if they have another entrance.

Follow up to my earlier post. Highline Medical Center Imaging did not provide my primary and…read moresecondary insurance information to the imaging service company. I was billed for the full amount and needed to fill in the missing blanks from HMCIs records. Life is too short to spend time backtracking.

After having an MRI we received the bill only to find out that they don't accept credit cards or…read moreHSA debit cards!!! They only accept check or money orders. At no time was this ever disclosed.

Today I finished a 47 day course of radiation treatment at Rainier Cancer Center and I would like…read moreto say that it was a wonderful experience. From day one the staff was welcoming, caring and very professional. By the end of the two month ordeal I felt like one of the family. Dr. Brashears was very friendly and did an excellent job of explaining the treatment and was always willing to answer any questions that arose. I would highly recommend this facility if you have the misfortune of needing cancer treatment.

Dr. Brashers and his staff were the best. He took all the time needed to show and explain the…read moreprocess for the treatment. They were all very helpful and answered all my questions. They were also on time with all treatment times. Its been a year and I miss not seeing them. Teleconference is just not the same as going in for follow ups.

I want to say they helped ease my mind when I had to have a procedure done that wasn't going to be…read morepain free. The doctors who read your imaging truly do speak with each other to do what's best for your breast health. They have good communication within their clinic. Jill was a fantastic tech! She was so compassionate knowing I had been in pain for months. I love that the clinic is a women's only area. This kind of health area is not always one that a woman feels at ease with and are some times embarrassed or frightened at the experience. Thank you for providing a quiet area and being so respectful of this area of women's health! The technicians and doctors are excellent here

I made an appointment, but had to come alone due to covid (understandable). I moved heaven and…read moreearth to find care for my kids while I went for a very important mammogram. The appointment was nowhere near my house. I arrived on time. You have to go through a covid checkpoint with a long line (also understandable). Then someone else checks you in. She takes forever, keeps saying she can't read the small print on my insurance card. After all this my appointment is at 11:15. It is now 11:20. They ask me to find a seat in the waiting area. Then someone comes in and tells me I will have to rebook my appointment because they are just too booked up. Unbelievable. The staff didn't care at all and totally dismissed me. I was in absolute shock. I had heard to steer clear of Franciscan. I had also heard that many doctors had left because working there was awful. Sounds pretty spot on to me. Please do not waste your time. Franciscan does not care about you in any way.

DO NO USE THEM - I am STILL waiting for my results. Heather said she mailed them on 10/10/22 and…read moreagain 10/14/22 and they NEVER came. (I have e-mail verification) I truly believe they NEVER mailed them. I have a LOCKED mail box, out in the country - so they did not get stolen or lost. I paid my hard earned money for these tests and want my results. I will use - 5 Strands from now on - they are hundreds of dollars cheaper - now only $88.00 - They test for "The 5Strands FOOD INTOLERANCE TEST offers intolerance testing to 640+ proteins, grains, fruits, vegetables, seafood, gluten, additives, preservatives, sweeteners, beverages, dairy, fats, etc." AND 5 STRANDS SENDS YOU YOUR TESTS - BY CUSTOMER PORTAL WITHIN 10 DAYS - MERIDIAN DOES NOT OFFER THAT - THEY SAID THEY CAN ONLY MAIL IT TO YOU -----. https://www.5strands.com/products/food-intolerance-test?wickedsource=google&wickedid=&wickedid=&wv=3.1&msclkid=c32f5afbfd8d1cc677a2398d49dbf005

I've been having all my lab work requested by my Tahoma Clinic doctor done at Meridian Valley Lab…read morefor close to 20 years now. They are absolutely the best.