My Derm provider (Andrea Jones PAC) is the best. I drive quite a distance to be her patient and…read morehave her treat my BCC.

I previously left a poor review last year because nearly every visit resulted in waiting at least…read more15 minutes past my scheduled appointment time. The manager replied at the time, acknowledging the issue and saying they were "fine-tuning appointment durations" and making adjustments. Wanting to give them the benefit of the doubt, I decided to try again this year. To be clear, the front desk staff and nurses have always been friendly and professional--no complaints there. During this most recent visit, they explained their internet was down, so I tried to be understanding. My appointment was at 11:50, but I wasn't called back until about 20 minutes later. After a brief conversation with the nurse, I changed into my gown and then waited another 15 minutes before the doctor (Andrea Jones) came in. She didn't apologize for the delay--just said, "Hi, thanks for your patience, welcome back." After waiting roughly 40 minutes past my appointment time, I expected a bit more acknowledgment, but I let it go. This was an annual skin exam. Dr. Jones asked about a mole on my cheek that had been bothering me last year, so I explained that I had it removed by another dermatologist a few months after my last appointment with her. I told her the area didn't completely smooth out after being shaved off, but that I wasn't eager to go through another cutting-and-healing process unless there was a less invasive option, like laser. She confirmed there wasn't, and said punching it out might be the best option. Somewhere in the conversation, things seemed to get lost in translation. I said I was tired of dealing with it, and she took that as me agreeing to another procedure. She then told me it would cost $750 since it was cosmetic. I was confused because I never said I wanted a procedure done. After we cleared that up, she responded: "Oh, then why are we even talking about this? We're just wasting our time talking about something you're not interested in treating." Like, I'm sorry--I'M wasting YOUR time?? Talk about RUDE. She had asked about my cheek, and I was simply answering her question. I never said I wasn't interested in improving it--only that I didn't want another surgical cut. That is not an appropriate way to speak to a patient. We continued with the skin exam. She mentioned my scalp looked irritated, so I explained the recent issues I'd had (acne flare-ups, scalp psoriasis, etc.). She listened, but showed no empathy for the stress or frustration I'd been dealing with. Her only response was, "Well, we can do a patch test," which felt more like another upsell than genuine care. Overall, she showed zero concern, and it felt like she was eager to end the appointment once she realized I wasn't planning to spend extra money on treatments or tests. Basically a 50 minute appointment for 5 minutes of the actual "Doctor's time". I gave this place a second chance after my poor experience last year, hoping things would improve. Unfortunately, today's visit confirmed the opposite. I will absolutely not be returning. Not now, not ever.

waited for 20 mins and no one showed and still no guarantee that i will get the appointment…read more disappointed at the service, loved this place

Laser treatments by Kari are super smooth and effective. She is knowledgeable and will always…read morepatiently listens to all concerns and will customize her treatment. She's always gentle and does an amazing job! I highly recommend Kari.

I've been going to Lake Washington Dermatology for about the last 5-6 years and have been a patient…read moreof Dr. Kim's for most of that time. I have had truly nothing but great experiences with her and her office and would highly recommend her as a provider! I have been dealing with idiopathic urticaria (spontaneous hives) since 2009 and have seen many doctors and specialists who have never been able to find a solution. Then, a few years ago, I started having cold-induced hives as well, making it impossible for me to go out in the winter without breaking out in hives or even handle cold glasses and objects for too long. After no luck with increased antihistamine use, Dr. Kim prescribed me Xolair, which has been used experimentally for hives. It took a few weeks of her petitioning my insurance for use, but she got approval. Her and her team handled all of the back and forth and kept me updated throughout the process, and since I got on the medication, I have had no to minimal hive breakouts since. Then again this past year, when my employer-provided insurance changed, Dr. Kim and her team have continued to battle approvals for me and help me obtain samples while we sorting things out with insurance denials. Yvonne, a medical assistant on her team, has been extremely helpful and responsive, battling this for months now and keeping me informed and medicated in the meantime. Dr. Kim is the only person who has ever been able to help me with this condition, and her and her whole team have been nothing but professional, helpful and caring throughout my time as her patient.

Dr. Kim is a careful, personable and thorough doctor. Her clinic is organized and well run with…read morenice people, as well as spotless.

The staff was super friendly, supportive and welcoming. Great bedside manner for a procedure I…read moreneeded to have in a sensitive spot. My follow up appointment? I didn't get brought back until 40 minutes past my appointment time which wasn't great,

This review is long overdue. This is one of the best dermatology clinics I have ever been to. I…read morehave been seeing Dr. Garton for over 5 years and she and her team are excellent at what they do. They care about their patients and their overall health rather than just cosmetologic issues. The location is great, easy for parking and their office is spacious and welcoming. Dr. Rachel Garton and Dr. Brenda Newman are both well trained experts in their field. I have seen both of them on separate occasions. They both are attentive to your needs, listening to the problem and they take the time to really examine you and find the best solution. Even despite being doctors they will call you to clarify prescription refills or even see how you are doing. This kind of humble kindness cannot be found anywhere. It helps that their expertise has really improved my dermatologic problems over the years. I would not go anywhere else. Their staff is also so kind and helpful and even their billing staff will work with you to help figure out issues. If you are looking for a caring, knowledgeable dermatologist you should definitely call and make an appointment. They are the best!

WARNING: Nepotism, nepotism, nepotism. Almost everyone is…read morerelated to the Dr. and are from one particular Asian country. It's a "We hire our cousins" type of place. They even tell you if they're a cousin or an aunt, so they must not know it's not really allowed anymore in this part of the world. The patient care suffers because of this. Nepotism became unethical many years ago, but not at this organization. Also, they don't follow HIPAA regulations at all. A number of times, when I was checking in here, the Office Worker (an Aunt I believe) was also watching her school age children after school. Her kids were looking at my health info on a computer screen right over her shoulder. I could tell they were reading everything. It didn't seem right. I received Mohs surgery at North Pacific Dermatology in Bellevue, WA to remove basal cell carcinoma a couple of years ago. The surgery was top notch, but the the care from his cousins and aunts after the surgery was very bad. I returned weekly for 5 weeks to have another membrane and bandage put on. Of the 6 bandages they put on, 3 fell off within one day. It was very scary. One fell off within the hour. Do not go to this place as you will not receive good care because they hire their own family members and are not held accountable as they would be at most medical places.

I highly recommend Dr Nobu & staff for all your dermatology surgical needs…read more They are very thorough, professional, and knowledgeable. I received a follow up phone call day after surgery to check in with me. It was a great experience!!

I was an established patient at Modern Dermatology for several years before moving out of the area…read more After returning, I understood that I would be considered a new patient again and accepted the long wait time. I scheduled an appointment nearly 10 months out. Unfortunately, due to a travel conflict, I needed to reschedule. When I called, I was told the next available appointment was another 9 months away. That kind of delay makes it very difficult to maintain continuity of care, especially as a returning patient. I understand demand is high, but the lack of flexibility or reasonable rescheduling options was disappointing.

Terrible "front desk" staff who contradict their messaging and fail to provide assistance. They…read morecannot answer the phone or pick up the phone to reach you. They prefer an exchange of vague emails instead. Takes more than one year to schedule an appointment! My physician recommended this practice, but I'll be letting them know how awful this place is and to avoid it. If you're an existing patient and need elective cosmetic care, not essential dermatological care, they have plenty of openings for you.

Excellent care and progress for severe psoriasis. Best doctor care for psoriasis I have ever had…read more Grateful for the patience, knowledge and learning from Dr. Liu. Staff is excellent - helpful, professional and efficient. I have never found any issues with Dr. Liu's care and office.

Dr. Liu has been my dermatologist for almost 20 years and he is amazing! Very caring, knowledgeable…read moreand trustworthy. Highly recommend!

The facials here have completely transformed my skin. I was struggling with painful cystic acne,…read moreespecially on my cheeks, and after consistent treatments with Melanie, my skin is now clear and free of flare-ups. I've even stopped wearing makeup to work and when I'm out with friends because I finally feel confident in my skin. Melanie truly knows what she's doing. She developed a personalized skincare routine for me, recommended effective (affordable) products, and set up a monthly facial schedule that has made all the difference. Her prices are very reasonable, especially for the Bellevue area, and she is one of the kindest people you'll ever meet. I'm so grateful I found her. These facials have genuinely saved my skin. If you're considering a facial, definitely come here!

My wife was quoted $25 for a first-time consultation for frown lines but was ultimately charged…read more$138 for a 15-minute visit. Based on my research, most first-time consultations typically range from $0 to $40. This experience felt almost like a scam. The doctor's the assistant was unfriendly, with a cold attitude.

I have been going to the Bellevue and Burien offices for over two years. Dr Elizabeth Yun at…read moreBellevue office does a very thorough skin exam. She explains everything and offers expert advice. The offices are very professional, clean and friendly. Highly recommend both offices.

Wish I had read reviews before making an appointment! I was seen for a skin check by Elizabeth PA…read more Did not introduce herself just asked why I was there. Of course she found one mole out of many to biopsy! This is how they make money!!! And boy did they! Their credit card reader was down so I paid cash. Had I not, they would have charged a 3% fee. Folks in my 60+ years on this earth I have never been charged a fee. Cost of doing business in a lucrative practice. They then tried to collect the copay again via phone. Never was I mailed or emailed a bill which was well over $800 my portion being over $140. Now they are trying to collect a late fee of $19 subject of course to 3% credit card fee. Talk about nickel diming! What a racket and poor care. Do not let them biopsy anything. Better yet, read reviews and find another practice where you will be welcomed

I found SkinSpirit because I was specifically looking for a place that uses the Candela Gentle Max…read morePro. The waiting area and front desk were clean, welcoming, and professional. I had Haley as my practitioner and she was great at explaining the process and took the time to walk through all the forms with me. They offer single sessions for underarms at $145 or a discounted package of 8, which is high for what I've had in other cities but seems average for Seattle/Bellevue. Overall, a really positive experience and I'd definitely recommend.

No prices listed online & their services list seems intentionally deceptive...the basic diamond…read morefacial is the first one listed (cost ~$280). The ACTUAL basic facial is towards the bottom & was still ~$180. In part, it is my fault because I didn't scroll through all of the options before booking. However, before starting, I asked my technician if the facial I was getting was the most basic level out of all the facials, and she said yes. Not sure if she misunderstood my question or was being deceptive. Facial was ok, the price doesn't make it worth it.