I'm so glad I found these guys! Was digitizing old video tapes and the one we valued the most broke! These guys gave a quotation and I sent the tape to them. I had no hopes and yet they were able to salvage the tape, and digitize it at the same time. Return was swift after payment, they explained what they did, and the results were awesome! read more

They digitized a 40 plus year old family reunion VHS that I thought was a no longer viable. Excellent customer service. Kept me informed at all stages of the process. Would highly recommend to anyone with video issues. read more

I can't thank Pacific Video Repair enough for saving our broken (tape and case) 8mm video of our son's first day of kindergarten from 20 years ago. The restoration was amazing and we found there were other amazing footage on the tape. The communication, expertise and quick turnaround was impressive. I was so terrified to send this video out of state (we are in California) but I feel so comfortable now sending anything to them. Thank you for your care in something that meant so much to us! read more

I sent PVR around 30 VHS tapes of old family footage including some from 1985 that had been stored in a garage, subject to the elements, and had mildew on the outside. They cleaned and repaired the tapes that needed it and were able to digitize all the footage. My father passed 10 years ago and these tapes contained all the videos we have of him - it has been so special to rewatch our home movies and see what an amazing job PVR did. They were happy to answer all of my questions before I sent in my tapes and were incredibly communicative throughout the whole process. I have recommended them to all of my family! read more

Outstanding service. I would give Pacific Video Repair 10 stars if I could. I have a collection of irreplaceable 8mm and Hi-8mm video cassette tapes from the 1990s that have become too fragile for me to digitize at home. I still have my old camcorder equipment from the 1990s, but my master video cassettes from 1996 and earlier were starting to break apart when I tried to digitize them myself at home. I sent 6 of my earliest video tapes to them, from 1994. Pacific Video Repair was able to restore the original tapes and transfer the recordings to DVD and thumbdrive. Everything looks and sounds great. They far exceeded my expectations. I highly recommend them to anyone. I will use them again as I have many more cassettes to digitize. read more

have had some tapes from my childhood that I had been meaning to convert but I hadn't found any place that I felt I could trust until I found Pacific Video repair. I felt hesitant at first, especially since it was in another state, but felt more secure when I read all the awesome reviews. I had tapes that had gone to Brazil where it was humid and hot and then brought back. These tapes I had little hope for. I'm sure there was a bit of footage that was lost, but pacific video repair was not only able to retrieve a great amount from each tape I sent but they also did an awesome job in converting. They are professional and have great communication. I live in Utah and I will recommend and continue to send all the tapes I have. These guys are awesome and I couldn't be happier read more

Been arranging all my DV tapes in chronological order, as tape has always been my format for shooting my projects as I've been shooting with MiniDV since 2003. Out of all, I forgot I had one tape sitting on my desk since 2008, which I never got around to repairing until recently (broken casing and ribbon tape chewed up). I wanted to repair this as soon as I could, as I couldn't repair it myself, so did my search and found PVR. Never did I ship a tape for repair, so I went on with it. Within a week, I got my tape back in a new shell. I did a test run of the tape and it played...PERFECTLY! No dropped frames, no blue lines and no audio glitches. The tape was in excellent condition; I couldn't be happier. Fast repairs and friendly customer service: I wouldn't have it any other way. Remember to pay the service fee promptly, as they won't ship your tape back unless you pay on time. Other than that, I absolutely recommend these folks. Customer service is prompt and reply immediately, if you have any questions. Not a slight sign of disappointment here! You're the best, PVR! Much thanks! read more

These folks are the greatest! I was able to have a 40-year old video repaired and digitized with ease and convenience. I especially appreciated the tech support regarding what I needed to do to use the digitized version on my iPad. I would give them even more stars if I could! read more

Great company. Have now used them multiple times and plan on some more as I have more VHS tapes to convert along with a VHS-C one. But their CS support is awesome. They will fix any tape you send that needs to be etc. I compared to them to my local Walgreens and even when I have to ship a VHS tape and convert to a data file it is still cheaper than my local Walgreens because Walgreens charges to convert to a DVD THEN charge again from DVD to data file. They don't do just vhs to data file. read more

This company is amazing! I was quoted $130 to fix my broken video tape from a local Audio/Video repair store (with NO guarantee.) PVR fixed my video tape, which was incidentally a sentimentally valuable tape, for $24!! (They also fixed in about a week.) I will be using this company again. I love companies like this. Thank you!! read more

They repaired a damaged miniDV tape with excellent results. It was like opening a time capsule when watching the DVD transfer of the repaired tape - memories from 15 yrs ago. Great service and quick results. Will definitely use again! read more

A couple of weeks ago the sister of a friend asked if I could transfer some very old VHS to DVD for her. They were from her dad's archives of old tapes. no problem; so she sent the tapes to NY from FL. I was on the last one and it wasn't working. The spool had gone completely inside. I figured it couldn't be that hard to fix so I opened it up and all kinds of thinks fell from the cassette. YIKES!! What to do?? I went online and found Pacific Video Repair. (There really aren't many places that do this kind of repair).Naturally I was concerned about letting someone else's VHS out of my sight BUT it was worthless as it was. PVR assured me it was no big deal. I sent it along and within less than a week I had it back plus a DVD that I requested (taking no chances)!! They are WONDERFUL and I'd recommend them to anyone! Thank you PAV!!!! read more

Just received back my 5 VCR's that I had from 1991-1998. They had mold on or in them and PVR repaired them for me. They also converted them to DVD's and made copies. They did a fantastic job! Both the VCR's and the DVD's are GREAT! They are highly recommended by me and my family. Thank you so much for everything! read more

Highly recommend this place! Amazing job to the recent repairs to a damaged vhs! Brought back memories from 20 years ago!!

Sent them a tape of priceless family memories that was stuck and did not play. After two months of time, effort, and trying their hardest, it was beyond repair. They gave me a full refund, and a DVD of the sections of the tape that were able to be recovered, at no charge. They were a pleasure to deal with, and I am recommending this company to my friends and family. Although I am disappointed the tape could not be repaired, Pacific Video Repair made a sad situation better with their great customer service and understanding. Can't say enough about their professionalism. read more

A bit late with this review ! Back in 2006, my Canon ZR10 ate a Mini DV tape. After checking around on line I sent the tape to Pacific Video Repair, and it came back to me in perfect condition with a nice "Release Note" explaining how to work around any possible hiccups. Very frustrated with Canon: after 2 more expensive occurrences I switched to a Panasonic and never had this problem again. Anyway, I was very happy that Pacific Video Repair was able to bail me out. read more

Excellent customer service, for a large video conversion order (transferring a number of Digital8 tapes to .avi files- lots of treasured family memories were at risk of being lost). In addition, his prices are amongst the cheapest anywhere I could find. Highly recommended without any reservations. read more

Very happy with the service I received. We had a damaged video from over 20 years ago of our brother who passed away last year, and we now have the wonderful memories of his 28th birthday, thanks to Pacific Video Repair. We're very thankful. Prompt service, reasonable price; I would definitely recommend to family & friends. read more

EXCELLENT service - great work!! Great, reasonable prices. Quick Shipping. THANK YOU!!