Great pricing. Friendly staff. Awesome owners. Never have a bad experience when I go.read more

Let me start by saying, I LOVE the ladies who work here. It's got a great vibe, and it's very…read moreclean. I've been a member for a year and a half, and haven't once met an unfriendly face. That said, they randomly closed almost a week ago and told us nothing. There's a paper sign on the door and a generic FB message citing "circumstances beyond their control." Have written to them, called multiple times... no response. I get it, things happen sometimes... but many of us are on recurring monthly memberships and pay a decent chunk of $ for a service we cannot use. I've disputed the 1/2 month charge that I'm out because of the sudden closure, and have reported to my CC company that no other charges should be allowed BUT I shouldn't have to do this. Someone should tell us something. There's a loyal customer base waiting for answers. Guess we have to take our business elsewhere...

I love the staff here. They are always so friendly and helpful with any questions. I rarely have…read moreto wait and the whole place is extremely clean. I thoroughly enjoy going every time

My FAVOURITE tanning salon!! Great prices, great selection of beds and helpful staff, who dont…read moretreat you like just a customer. Lillie is the best employee ever she is always so nice, helpful, friendly and informative. She really assisted me with recommending products and bed selection to help me get and keep my best tan. I can't believe I ever tanned without her.

As an avid self tanner, I can gladly say I am fully transitioning to custom spray tans instead!…read more Megan is INCREDIBLE! She is very prompt with communicating, easy to schedule with, and very knowledgeable about every aspect of spray tanning and how to make your tans last! Megan came to my house, took less than 30 minutes and my tan lasted two weeks! If I could give more than 5 stars I would!

Megan was great, very helpful and knowledgeable! She made the experience very comfortable, easy and…read morefast. My tan was even all over and I loved the color! I will definitely be a regular customer!

Nothing but good to say, Patricia did my membership, Taylor is always the Best and they both are…read moreknowledgeable and very easy and friendly to talk to..... Walking in is always so pleasant makes me feel VIP, Thank you Patricia and Taylor, you both are AMAZING, that's why I go to Palm Beach Tan, at Louis Henna, in Round Rock..... I have tried other locations just to see if there is a difference and OMG, the customer interaction and knowledge at this location is the Best and VIP, environment I have experienced....... Thank you both, and thank you Palm Beach Tan....

"I had a great experience here! The staff did an excellent job, and the customer service was…read moreoutstanding. They were professional, friendly, and made sure I was comfortable the whole time. I'll definitely be coming back!"

I've been coming here for years to get my spray tans! Loren and Grace are the best around! Thank…read morey'all for the quality service!

I had previously called and spoke to a very friendly staff member so I was very excited to try this…read moresalon and had been looking forward to it for quite some time. I specifically prefer supporting small, independently owned tanning salons over the big chains like Palm Beach, and I was hopeful I had finally found a hidden gem. Unfortunately, this was not the experience I was hoping for. From the moment I walked in, the service felt cold and dismissive. I purchased a single session with the intention of exploring a membership, and was simply told "it's $14", no introduction to the bed besides letting me know I may not see as much color, no walk through, nothing. I had to ask questions about which beds were mainly UVA and UVB and felt like I was bothering her. To top it off, there was lotion on the wall in the room I went into, which is a pretty basic cleaning standard that shouldn't be overlooked. When I finished my session and asked about membership options, I was told "it's on our website." That's it. I understand that information lives online these days, but a simple brochure with pricing or friendly conversation goes a long way. Referring a potential new member to a website instead of taking 60 seconds to engage with them is not good customer service...and I say that as someone who managed a tanning salon for five years. I know what the standard looks like, and this wasn't it. Wasted time and money. It's genuinely disappointing because I want to support businesses like this one and my mother in law was even going to come back with me so we could both get memberships, but I probably won't be returning unless they improve customer service. I was looking forward to buying a one time session, lotion, and monthly membership and instead left the salon feeling like I was potentially being profiled or wasn't a client they wanted.