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    Pacific Point Market

    4.0 (1 review)
    Open 6:00 am - 10:00 pm

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    Eat Fresh - Close-up of carrot cake slice from Eat Fresh Urban Market (Parksville) showing visible shredded coconut

    Eat Fresh

    3.3(8 reviews)
    56.3 km
    $$

    I would give Eat Fresh 5 stars were it not for the salads. I LOVE the salads and that's my…read moredownfall. I live a 20 minute drive away from the store but I drive there 3-4 times a week to grab a salad. 2-3 times there either are no salads at all made that day or they have the one kind (chef salad) which I don't care for. It's a waste of an hour for me to drive there only to find..... nada. I guess I'm going to have to start making my own salads because I'm tired of the disappointment. Sigh.

    If you like your carrot cake with a side of gaslighting…read more.. EatFresh came highly recommended, and I was genuinely looking forward to supporting a local business with a 'good reputation'. But I ended up in what I can only describe as a full-blown carrot cake standoff. I purchased a slice of carrot cake, only to discover, once home, that it contained shredded coconut. I loathe coconut. The texture is unmistakable to anyone who's ever had it (and hates it). So I drove back the next day and politely asked if I could swap it for something else, not a refund, just a coconut-free treat. What followed was like something out of a sitcom. The staff convened a mini tribunal. The cake was taken behind closed doors and inspected. I was assured that the recipe ONLY contained walnuts (and was not to believe my own eyes - and taste buds). I was even handed a new slice and told, confidently, "No coconut here." I opened the box and pointed right at the flecks of the offending ingredient. Still - the manager insisted: "That's walnut." Spoiler alert: it wasn't. The level of denial was surreal. What could've been a simple, friendly interaction instead turned defensive and weirdly authoritarian. No accountability. No flexibility. Just "take it or leave it" and I left with less respect for a business I truly wanted to support. This isn't just about taste. It's about trust. If staff don't know what's in their own products (or worse, deny what's clearly there), it raises concerns for anyone with dietary sensitivities or allergies. I've attached photos of the cake slices for reference. If you love coconut and confrontation, this might be your jam. If not....well, you've been warned.

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    Eat Fresh - Close-up of carrot cake slice from Eat Fresh Urban Market (Parksville) showing visible shredded coconut

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    Close-up of carrot cake slice from Eat Fresh Urban Market (Parksville) showing visible shredded coconut

    Pacific Point Market - grocery - Updated May 2026

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