I went to visit my great aunt. The AM caregiver Angela was so helpful and kind to me and my great…read moreaunt. She is hard of hearing and is 101 years old. Her room was nicely neat, it smelled fresh and she was happy. I got to sit with her during lunch and they served an amazing meal (with greens, cornbread, chicken and black eyed peas)! Wow! It smelled so wonderful it made me hungry too!! I had an opportunity to sit in on my great aunt in an activity. The interaction was so respectful and nice. The activity was crafting a necklace and the coordinator was so patient and helpful. Braswells give me a confident feeling that my great aunt is cared for properly. I would recommend this spot to anyone looking.

With all the negative news coverages I saw when Covid was active, I've been avoiding putting my…read moremother in an Assisted Living facility. Finally I realized she needed more than me to help her, so I toured Braswells Chateau Villa. Imagine my surprise when I received a nice welcome upon my arrival. Right away I noticed the spaciousness of the dining room and these beautiful high chandeliers. I got to listen to a resident play the piano beautifully in the lounge. I was impressed with the courtyard in the middle of the building with an elegant stone waterfall. I got to meet the activities director and got an activities calendar. Immediately I knew this was the right place for my mom. So, I moved her in and I am happy to see her thriving and wanting for nothing. Just what I wanted for her senior years. Thank you Braswells Chateau Villa for all you do.

The Village at Redlands is a safe, clean environment for seniors. Many activities to choose from…read moreand fun outings. Staff is very friendly and informative, the grounds are gorgeous and even more gorgeous views of the mountains. Has an amazing home vibe. The residents are friendly and very helpful and is a very peaceful location.

The Village at Redlands is an amazing place. I recently toured with my grandparents, and let me…read morejust say, we were blown away! The grounds are beautiful and the units are so warm and homey. The management is so helpful and will answer any questions. The location is great, with a beautiful view of the mountains. I recommend the Village to anyone looking for a senior living complex.

My wife had a serious stroke due to Covid-19. Her care in Serene Congregate Living I will rate as…read moreexcellent as the best nursing care I have ever seen which includes my experience as a patient in several hospitals & other care facilities. Ms. Eleanor is the facility owner & she has a passion for the patient's care that is passed down to the nurses. During my visits to the Facility, it is well maintained, & the nurses I talked with, Brenda & Cindy, answered any questions I had regarding my wife's care. My sister who is a retired respiratory therapist, spoke to Cindy on a Face Time call. My sister has the same positive critique regarding this Facility & the nursing care. Galen Frederick, Retired CA State OSHPD A-10827, DSA Level 1 #885, ICC Building Inspector #873652, ICC Mechanical Inspector #873652. See my LinkedIn page for my resume.

From the owner: Hilton Manor, LLC is a congregate living health facility which provides one of the following…read moreservices: * For persons who are mentally alert, physically disabled, who may be ventilator dependent. * For persons who are diagnosed with a terminal illness, diagnosed with a life-threatening illness, or both. * For persons who are catastrophically severely disabled.

My whole stay was pleasant and the staff was very helpful They were fast in responding for help and…read morevery accommodating to individual patients

Staff is dismissive and unwelcoming. They are not patient or family friendly. My loved was admitted…read moreand RN on duty at approximately 7-8pm was rude. Entering the facility for the first time myself and spouse of admitted patient were past by at least 3 staff members who did not acknowledge or greet with basic hello and entering the room the RN didn't say a word and walked out of the room of which I had to go to desk just to get information on what next steps of admittance was. Not place I would recommend but unfortunately there are not many options.

My mother stayed here for 5 days for respite care. Overall it was a very good experience. The…read morenurses and CNAs were attentive and responded to most of my mom's needs quickly and appropriately. The office staff was thorough and also quick to respond to all my questions. I had a lot! We would use them again.

First impressions are everything The campus is stunning…read more But it's a far different experience once you're inside. The Admission person had a feel of negative energy from the start. I felt as if she were reading from a script that she didn't want to read and that she had made up her mind that we were not the " type " of people whom she would want. Our loved one has the best insurance and if anything wasn't covered we could easily pay the cost. The odd thing about it is this facility does not have a on site physician , he must be called. The clients did looked engaged and healthy but after discussing it we decided NOT to consider this facility.

Beautiful facility with well trained staff, compassionate care, and amenities available to all…read moreresidents!

Even though my parents decided on another location in another town, Brightwater is a very nice…read morefacility. I am the son of the couple looking for assisted living and memory care so I started this search and got the first couple tours. Chelsea was in charge of the tours and presenting pricing etc. to me/us. She did an outstanding job, is very educated on the facility, is a great salesperson, and also appears to be a great friend to everyone who lives there. There was no pressure and she was able to answer any questions. She even came in on a Sunday when that was the only day for my Dad to see the place. My parents are relocating from another state which made this all the more difficult, and Brightwater and Chelsea in particular really helped us out.

We were referred to "Right at Home" by the company "A Place for Mom" for a family member suffering…read morefrom dementia. From the moment we called Right at Home, in Yucaipa, California, we were treated with respect and concern. The care manager was able to meet with us right away to address our concerns for our family member's care and always makes herself available to accept our phone calls. We contracted for the service of a caregiver at three days per week and were so pleased, with the company, we increased our contract with Right at Home to have a caregiver six days per week. From the start, we were assigned a caregiver who perfectly matched our needs and our loved one accepted the caregiver immediately. We would highly recommend Right at Home.

Right at Home has been a wonderful service providing care to my mother for the last 7 months. After…read moremy mom's hospitalization, I found that I couldn't manage my mom's care and my job. I needed someone to be there a few days a week to help with hygiene care, meals, and errand running. All Right at Home staff that have helped cover mom's care have been great but her regular caregiver has built a wonderful relationship with my mom. My mom looks forward to her visits and I can see that her caregiver genuinely cares for my mom as well. All Right at Home staff are extremely responsive when I have questions and I truly value their services. They helped me navigate my mom's long-term care and assisted with my mom's evaluation for her services. I don't know what I would have done without them.

My mom is 90 and has been here for about 7 years. She is now in a wheelchair and needs to be helped…read morewith bathing and getting to and from all of her activities. Other than those things she does all her own dressing, personal care, eating and is active in the community. The owner was Dan and the director was Tommi when she moved in. It was wonderful then. It was sold to Oxford Health Corp and the current director of the facility acts like he cares but then is unkind. The Director acts good to the residents when corporate comes to visit. He is very rude, disrespectful and condescending to my mother. The Villas is a less desirable place to live now compared to how it was. Making money and cutting programs, staff and the quality of the food is now the Corporations #1 priority, not the residents. The Receptionists, Activity Directors, Med Techs, direct care givers and Admin Assistant are wonderful people and really care about the residents. Although many of the caregivers are under trained and often short staffed so answering call buttons takes a long time. But that is the fault of their directors. Most of them are very kind, just not properly instructed. The food is not gourmet as they claim. They say they offer transportation but the bus is often broke down. The building, rooms and grounds are nice but if you have to share a room, due to financial reasons, be prepared for sharing a bathroom, refrigerator and to have competing noise with TVs, tablets, phone conversations and visitor conversations. The cost of the room is reasonable for all the amenities but if you need any kind of care the cost is ridiculous! So, why do we keep Mom there? Partly because she's 90 but mostly because she has built community with some of staff and residents and is willing to take the bad with the good!

My Father has been here almost 10 years and he loves it. My Mom was in two other Assisted Living…read morefacilities before she came here, one in Highland and one in Loma Linda. They both started out good but had a constant turnover in management which meant there was no stability of supervision of the staff working below them. There was many times the kitchens would run out of food for their residents, which was unbelievable. There would be no managers on call at night if a problem came up that I needed addressed. The Villas of San Bernardino is the shining star of Assisted Living facilities. Most of the management have been here many years, some over 18 years. With that stability in their management, the entire facility runs extremely smooth. There is always a manager on duty after hours that will answer your call. I cannot say enough good things about the Executive Director Kenya, Office Manager Yvette, Sales Manager Gladys, Activity Directors Janet and Courtney, Chef Ismael, Maintenance manager Juan, and all the caregivers and office support. My Mom was on hospice her last year here and was extremely well cared for by her caregivers. My Father in Law was here 15 years ago and many members of my church were here as well. Don't make the mistake that I did by looking at any other facilities, the Villas IS THE BEST hands down for your loved ones, you won't be disappointed.