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Scottsdale, AZ

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Pacific Kitchen & Home

2.9 (8 reviews)
Open • 10:00 am - 9:00 pm

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14 years ago

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10 years ago

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10 years ago

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10 years ago

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11 years ago

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11 years ago

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11 years ago

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13 years ago

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Ferguson Home

Ferguson Home

2.9(88 reviews)
1.0 mi
•$$$

Loved their inventory, our consultant Hannah was very helpful. You have to make an appointment…read moreusually a day ahead in order to get help. Lots of great choices for lights, kitchen and bath.

Ferguson Home in the Scottsdale Airpark may just have the absolute worst customer service.... EVER…read more We're in the process of a complete reno - down to the studs. I first visited the showroom to buy appliances...not one person would help us. We ended up leaving and buying $23k worth of appliances at another nearby retailer that same day. When it came time for plumbing fixtures...2 bathtubs, faucets for entire home and 3 shower systems, we visited again. We walked through on two separate occasions for ideas. Each time, there was one female employee sitting at her desk - not engaging with anyone else, not on her computer...just sitting there. She didn't acknowledge us and stared right through us when we started to approach her. Perhaps I'm just a glutton for punishment, but we visited again this week to purchase all of our plumbing fixtures but left with nothing. Why? Because we couldn't find anybody willing to assist us. Not even the receptionist acknowledged us when we walked in. My husband finally approached the receptionist and said we needed sales assistance. She said she would put out a message to the team but wasn't sure anyone would answer it. After walking around the store for another 10 to 15 minutes, we left...forever. I'm not sure if employees simply aren't required to offer customer service, or if they screen potential customers based on attire -- we visited multiple times during the blazing hot summer in shorts and t-shirts. Either way, it's bad business, and we won't be back.

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Ferguson Home
Ferguson Home
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The Home Depot

The Home Depot

2.7(108 reviews)
0.2 mi
•$$

Thank you Spencer for resolving my online order issues & return . I'm not going to make any more…read moreonline purchases thru Home Depot , but I do appreciate you helping me tonight , hope u get a raise .

This is a horrible location! I live closer to and usually shop the Bell Rd/Tatum store, and that…read morelocation is spectacular. All the managers/employees, especially Manager Jason, are awesome there. Unfortunately they were out of the Midea portable floor AC unit I needed and had to go to the N Hayden location. I had purchased this unit from the Bell Rd Home Depot location on May 29th, 2026, and unfortunately it already died. I filed a claim with Midea, and provided them with all necessary documentation. After several days of review, they sent me a "Return Goods Authorization" (RGA) for a direct exchange at Home Depot. I originally went to the Bell Rd Home Depot, but they were sold out of the unit. They were very nice and called the Hayden location, who had the item in stock, and had them set it aside. I drove 25 minutes to the Hayden location and went to customer service with my form and unit. They had the new unit waiting. The customer service employee had never seen the form. I asked her to call a manager, as a manager should be familiar with this form and process. It took her about 20 minutes to locate the manager via phone. When she finally located the manager, Travis, she explained the situation to him. Travis never came to the Customer Service area in person, and on the phone, he just said that he would not exchange it. I told her he is wrong, I have all the documentation and he should at least come look at it because this is pre-approved through Midea and Home Depot. Travis refused to present himself in person, and they sent me packing, refusing to exchange. I hauled my merchandise back out to the parking lot and into my vehicle, and called the Home Depot customer service line. I explained the situation and the customer service representative was awesome and apologized regarding Travis. She asked for the case # and RGA# on my form and placed me on hold. She came back a short time later, apologized, and said go back in the store, that she spoke with Mr Travis, and they would exchange it like they were supposed to. She said I would probably see Travis back at customer service when I went back in. So I went back in, of course no Travis to be found, and they did exchange the unit like they should have. The employees were not overly friendly, but I understand they were following Travis' direction. Travis is a HORRIBLE representative for Home Depot and he represents the worst in customer service and not what Home Depot is known for. My guess would be this isn't their first issue with him. If you do have to shop this store, just hope you don't have to deal with Travis. Travis, at the minimum, you could've done your job. For me, I'll avoid the Hayden location and continue to shop the Tatum/Bell store as they represent everything great that Home Depot is known for!!!

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The Home Depot
The Home Depot - Spotted this "whatever you call it" in lot

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Classy Kitchen & Bath - Primary bath

Classy Kitchen & Bath

4.4(18 reviews)
1.8 mi•Country Trace
•$$

We recently worked with Classy Closets on our primary bathroom and butler's pantry, and the entire…read moreexperience was outstanding from start to finish! From the initial design consultation to the final installation, the team was professional, creative, and incredibly detail-oriented. They took the time to listen to our vision, offered thoughtful design suggestions, and helped us choose finishes that perfectly fit our home's style. The craftsmanship and quality of the cabinetry are exceptional -- everything looks beautiful and functions flawlessly. Our new bathroom feels like a luxury spa retreat, and the butler's pantry has become one of our favorite spaces in the house thanks to the smart storage solutions and elegant design. The installers were punctual, respectful of our home, and left everything spotless. Communication was clear and timely throughout the entire process, which made the project stress-free. We couldn't be happier with the results and highly recommend Classy Closets to anyone looking for quality design, custom cabinetry, and a seamless experience.

I was referred to Classy by someone I know who had her closet remodeled by them. When I looked…read moreonline I saw that they also do kitchens and baths. I submitted an inquiry and was promptly contacted and scheduled with Cabinet Carl as my designer. He came to my house and discussed what I had in mind for my kitchen, laundry room, and bathrooms. Within a week or two I had designs back to me as well as a quote for the scope of work by room and cost of cabinetry for each room. Cabinet Carl and I went back and forth a little about the designs and met at the design center. I ordered the fixtures, sinks, tub, disposal, etc to have everything on site prior to starting. My project was scheduled for 7 weeks. I had a pre construction walk through with Cabinet Carl, Jeff, and Josh. I received a timeline of work and was updated weekly. I had a roof leak right before my project started and Josh assured me it would be fine and they would repair the drywall inside when they did my kitchen. The whole time I was in contact with Josh and Cabinet Carl. My project went great, stayed on schedule, and was completed with such quality in the work. So then I thought I think I want to do more, so I called Closet Carl. He came back to the house and went through all the closets with me and I was interested in building a closet in my office. We also discussed lighting and ceiling fans through the whole house. I had designs quickly again and got on the schedule. Everything went great and was ahead of schedule. The closets and lighting/fans were complete within a couple weeks. The office construction took another week or so. Again, I loved it all. There was just one more house project I have always wanted to do, a fireplace. I didn't know where to start, so I called to talk to Cozy Carl. He said that was also something that Classy does. So once again Cozy Carl and Jeff came over to discuss the scope of work and ideas. The design was drawn up and I got added to the schedule for a 2 week project, managed by Rick, that would finish the week before Christmas. Right before my fireplace project started I got home from a trip and had a toilet leak in one of my brand new bathrooms (the toilet was NOT installed by Classy). I emailed Clean Up Carl at 9pm and he had someone at my house at 9am the next morning. Unfortunately the leak had ruined my vanity base, so the vanity had to come out. It also ruined my flooring, so that had to be removed. They opened up the walls just to make sure there wasn't a leak anywhere else (it was a lot of water) and left the walls open for a week. Not only was my fireplace finished on schedule, but the bathroom was also put completely back together in the same timeframe. I hosted Christmas Eve the next week for 30 people and everything was all back in order. I cannot say enough great things about my experience with Classy Companies. I only got ONE QUOTE for my house. Right away I knew that they were competent, they demonstrated great communication, and that I could trust them to complete the projects without me having to be constantly present. So often I feel like I pay a premium for the kind of service that I seek, but in this case I feel like their pricing was not inflated for the service I received and the people I was working with actually CARE. I always thought that doing a remodel would be a painful process, I would lose sleep over it, I'd be upset about things, or I'd be trying to hunt down contractors who weren't showing up. The process with Classy was not stressful at all. The whole process went smooth and was pleasant. It was worth every penny to be able to carry on with my own life and career and trust that everything was going well at home. I have referred several others who had quotes from other companies and Classy's quote was the best quote for each person I referred. (Cabinet, Closet, Cozy, Clean Up) Carl is the BEST! He is great at looking at the design of a space while keeping in mind the functionality, cost, and any specifics to the install so that it all comes together nicely. Jeff, Josh, and Rick were exceptional project managers. Much of the time I wasn't home, but I did get to know Rene, Carlos, Jamie, and Parks as well. Everyone was so nice, considerate, and careful in my space. I love everything in my home now, thank you all so much!

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Classy Kitchen & Bath
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Pacific Kitchen & Home - kitchenandbath - Updated October 2026

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