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Pacific Jewelry

3.9 (14 reviews)
Closed • 11:30 am - 10:00 pm
Updated 1 week ago

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Mary H.

Buyer beware! One month after our wedding a diamond fell out of my wedding band which we purchased at Pacific Jewelry. An employee (Nikki and then a separate time Alex) told me if I emailed receipt/proof of purchase they would get back to me about replacing the missing diamond. Well I emailed and followed up with several phone calls but no one ever returned my email or call. Not the way I wanted to spend my first months as a newlywed. UPDATE: a second diamond has fallen out of my band. Photo included. The store is accusing me of being a bot or a competing jewelry store. I am not. I am a paying customer who lives in Los Angeles. I have included the date and time of the email I "didn't send."

Justin N.

Do your research before purchasing. I purchased a coin from here while on vacation. I was assured that the open market value of the coin, should I ever decide to sell it, was well over $2,000, so it was under that pretense I purchased it. A day later, I found the auction where Pacific Jewelry had purchased the coin themselves for $375 - and the actual appraised estimated valued, according to Sedwicks, was $150-$250. Source: http://auction.sedwickcoins.com/Seville-Spain-cob-8-reales-Philip-II-assayer-Gothic-D-at-4-o-clock-outside-tressure-CT-235-26_i12159260 The bottom line, I was lied to, and purchased a product based upon that lie. When called on all this, I was told the only thing that could be done is store credit. Underhanded business practices, avoid like the plague.

Silver Bar from the Atocha
Grizzly B.

We popped in here while on vacation last month and we didn't know we were in for a fantastic history lesson! Even though we obvioulsy weren't serious about buying anything the sales manager still took the time to talk to us all about the Atocha and showed us the huge silver bar. It was very entertaining and if you are serious about jewelry you should check them out!

Look at this gorgeous custom necklace Nikki designed for me!

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2 months ago

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1 year ago

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2 years ago

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3 years ago

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7 years ago

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Nikky G.

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14 years ago

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9 years ago

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9 years ago

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5 years ago

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11 years ago

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5 years ago

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9 years ago

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10 years ago

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11 years ago

went into buy a piece of jewelry and they quoted me a price when I went back they raised it by 30 percent

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Neptune Designs

Neptune Designs

4.2(26 reviews)
0.1 mi
•$$$

An "aquatic"-themed jewelry store on Duval Street... good shop! Lots of gold and silver, many…read moreocean- and Key West themed items. Lots of coins, etc. from the local ship wrecks made into jewelry ... quality goods IMHO! The staff was nice, friendly... it was fun to peruse the merch! Recommend you stop by ...

I am a local (13 yrs in KW), have frequented this store and purchased a few items over the years. I…read moredropped off my sea pearl necklace, alerting the sales person, it was 'vacation jewelry' and inexpensive so more sentimental than anything. I had broken the clasp and just wanted it repaired so I could wear it. I stated do not restring, not necessary just make it wearable. 3 months go bye and I realize I had not heard from Neptune. I take some responsibility as I did not call, went on vacation or just busy. You would think once the repair was finished they would call. NO they did not. After 3 months I visited to find NOTHING NOTHING had happened. They said it is not gold so we cannot repair. Although I never raised my voice, I made it known I was a very unhappy customer. At one point, a male employee decided to get involved and started by saying - just relax!! Women loved to be told that don't we!! I stated no need to use gold, just a clasp so I can wear it. 3 Weeks later returned to find my necklace had been taken apart and was missing a loop at the end. AGAIN NO REPAIR NO CALL. I asked for the loop to put back and I would return tomorrow. I also stated I did not really want to be charged for the repair. Well, I did return the next day, they did repair and I was told, the owners said to tell you it's $37.50 - pay or will will take the repair apart and return to you!!!! Wow threatening a customer for $37.50!! If you read the bio of the store, it was started by Mom and Dad. I can image Mom and Dad would be ashamed of the current owner threatening a customer for $37.50. There are quite a few smaller shops in Key West. Go there!! I certainly will not be returning and now that my friends have heard - they will not either!!

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Neptune Designs
Neptune Designs
Neptune Designs

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Bésame Mucho

Bésame Mucho

4.6(54 reviews)
0.6 mi
•$$$

Beautiful store. Owner is wonderful helpful and pleasure to deal with…read more Purchased many items from here when I visit Key West. Very unique Christmas ornaments. A must visit!

By far best boutique in Key West. Or, the world, TBH. This place is filled with treasures, and…read moretruly one of the best little shops I've ever visited--curated like a museum, and with high quality items that also evoke museum vibes. There's a European air and flair in the place, with items I've never come across in other shops, and I love that! There were lots of scented items, and I love how she had glass cloches over the individual scents, since I am scent-sensitive. I was afraid when I walked in I might not be able to take it, but it wasn't overpowering. There were so many home and gift items in here, I could have easily dropped 10x the amount of money I did If I'd brought a bigger suitcase. From the delicate new and vintage jewelry, to the frameable greeting cards, to high end teas (daily sample available), and cotton frocks sprinkled throughout, I felt like I could have spent two hours in this small shop and still not have seen everything. Yet, it doesn't feel overwhelming, because the merchandising skills utilized here just made it a pleasure to wander this way and that, admiring all the little touches. Honestly, it is an exemplary shop. I'd rank this in the top 5 shops I've ever visited anywhere, and I wander into a LOT of shops! This is a must if you are in Key West. You can get a cocktail anywhere, but these elegant displays and thoughtfully curated products are not to be missed!

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Bésame Mucho - Cosmetics and perfume from Florence, Italy

Cosmetics and perfume from Florence, Italy

Bésame Mucho - Love this store!!!

Love this store!!!

Bésame Mucho - Shop here!!!

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Shop here!!!

Pacific Jewelry - jewelry - Updated May 2026

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