Karon met with us on short notice and was able to start services very quickly. Their car givers…read moreare all top rate! We had one small hiccup that was immediately dealt with and remediated. They have been so very responsive. It's refreshing to encounter a company that treats its clients so well.

My dad receives caregivers from J&M. Jessica in the office has been working with us the entire…read moretime. She is really nice and I enjoy working with her. Sophia has been wonderful too. My dad has dementia and his needs have changed and they will continue to change. Both Jessica and Sophia have helped and their kindness makes a difficult time less difficult. We had Sarena as his main caregiver and she was an amazing caregiver. We now have Julie as his main caregiver and she has been wonderful with my dad.

Our caregiver is amazing with our son and he looks forward to her visits. She has been…read morewonderfully communicative at all times and I can see she tries hard to meet all her clients needs so I am happy to work with her when another parent has an emergency - I don't know how she juggles it all but I still always feel like a priority. The staff is also very easy to reach and a pleasure to work with, and they often check up on me if I haven't reached out in a while. It is easy to get extra help, when necessary, and the timesheet process could not be easier. With so many other aspects of my son's OT needs being laborious to traverse and taking up so much of my time with administration, I truly appreciate that this is literally the most hassle-free service with an incalculable benefit to me, my son, and the rest of the family.

If you are a special needs parent looking for reliable respite care, please read this before…read morechoosing Pacific Homecare Services. I switched respite companies nearly a year ago, genuinely believing that coming to Pacific Homecare would finally give my family the relief and support we desperately needed. As a parent raising children with special needs, respite is not a luxury. It is a lifeline. Unfortunately, my experience with this company has been nothing short of exhausting, disappointing, and overwhelming. Over the past year, I have dealt with caregivers who are consistently unreliable, show up late, cancel, or simply don't show up at all. I've also experienced caregivers who spend their time sitting on their phones instead of actively engaging with the child they are being paid to care for. In my experience, there has been a serious lack of professionalism, accountability, and adherence to expectations. What pushed me over the edge was my conversation with manager Maria. I was literally in tears explaining how overwhelmed I was, how I have no family support to fall back on, and how much I depend on respite services just to get a moment of relief. I expressed how deeply dissatisfied I was with the ongoing issues. Instead of receiving meaningful support or a solution, my services were placed on a two-week pause. Imagine being a parent already stretched beyond your limits, begging for the support your family depends on, only to have that support interrupted after expressing your concerns. That is absolutely unacceptable to me. Companies providing respite services need to understand the families they are serving. We are not simply looking for someone to sit in our homes and collect a paycheck. We need compassionate, dependable individuals who genuinely care about our children, respect their needs, and understand the enormous responsibility that comes with providing care. Stop placing caregivers with vulnerable families if they are not prepared to show up, be present, follow expectations, and provide the quality of care these children deserve. After nearly a year with Pacific Homecare, I can confidently say that switching to this company has created more stress than relief for my family. Please do not assume that positive reviews guarantee a positive experience. I wish someone had shared an experience like mine before I made the switch. To any special needs parent considering Pacific Homecare, I strongly encourage you to explore other options. Our families already carry enough. We should not have to fight this hard for something that is supposed to provide us with support. Respite should bring relief, not become another source of stress.

Home Instead provides assistance for my Aunt, which isn't the easiest job in the world. I highly…read morerecommend this company. The care givers and office staff have all been professional and competent. I appreciate their timely phone and email updates. If you are looking for in-home help for a family member, this is a good choice. I would give you negatives if I had any to share. Been very happy with the service.

Our family used Home Instead for our parents care for 7 years. Their caregivers are well…read moreexperienced. At less than a days notice, they were able to fill requested extra shifts and do modifications. Another strength of this company is their ability to never miss a shift(including holidays). They always had back up care providers, just in case. I would refer this company to anyone in the greater Stockton area who has caregiving needs.

Friendly, professional nurses. Well trained in the wound care I needed for 6 months. On time and…read morecheerful. Wish they were all my friends!

The nurses from St. Joseph came to our home 3 days a week for 13 weeks to care for my wife's…read moresurgical wound. They replaced the dressing for her wound vacuum pump expertly. They were always prompt, friendly and professional. Thank you to all of the nurses!

It all started extremely well with great communication. It ended fast and furious. The executive…read moreDirector, along with the case management person Amanda in their infinite wisdom, decided to drop me from their company and their continuing services without notice. They refused to continue my physical therapy as required. My healing from my major surgery was apparently much too fast for their necessary income needs. I do not recommend these people because they refuse to reinstate my status and it is noteworthy that apparently like everyone else it's all about the dollars folks.

We love focus! Jill is amazing! Very communicative and on top of equipment, orders etcread more

Not only are you going through a traumatic time in your life with your love one ill but to have to…read morefigure out if your hospice is coming to see the patient, or not coming... IS ridiculous. Then if you call the nurse after hours, get ready to become a nurse yourself with all the questions asked. Mind you, I think they forget you are dealing with a sick person or you wouldn't be calling. I couldn't believe we spent 3 days with my loved one pucking nonstop and we could not get anyone out to see him. Then when the nurse came he chose to yell at us for not doing phone assessment and after 45 minutes of arguing he hadn't even taking vitals. I had to tell him to do it. Next, they say they are complete support with psychological therapy. Don't hold your breath as they will not show up either. And the joke for in-home support... they pull up to driveway and then say nobody answered the door. So sad for them as we have security system that alerts you when movement. Wow just horrible! And to transfer your patient to another hospice, the nurse doesn't make time to complete your paperwork. She stalls and takes her time! So my advice run if they come!!!!

From the owner: Caring support when it matters the most!…read more Optimal Health Services provides home health care and hospice care to patients and families in the comfort of their own homes. Helping people who have experienced illness or injury to remain in their home environment safely and comfortably is our goal. And we have the privilege of providing health care in homes for almost 30 years. We strive to take care of every family as though they were our own. Whenever you or a loved one needs home health or hospice care, we hope you will invite us into your home.

I have been with the Tracy location for a couple years now and I absolutely love it here. We have…read morean amazing team and the owner Vince Maffeo definitely takes care of his employees. All new management and our Clinical Director Jen has outstanding skills with training for our caregivers. It's definitely a family atmosphere with fun positive people who are genuinely compassionate. Happy employee.

As stated in previous reviews, my experience was similarly the same. Add in the locations of…read moreStockton, Sac, and Tracy.Promises made for care that don't materialize, left stranded no care for a 88 yr old total bed bound mother. Initially they appear to help , but once you raise concerns, they become irritated, rude and ghost you. My only positive experience was with Stephanie the onboarding person, who totally went all in to help me.... I would avoid this company and all their locations. If you want good care for your elderly , responsive, and considerate, go to a highly rated company. The called me at 2 pm on a Tuesday and stated they were dropping my mothers account and would no longer provide coverage for my mother effective immediately with no notification and no time for my family to find replacement care. Not professional behavior at all. Do not utilize the company if you care about your elderly...

Fila, Tally and Victoria have been providing loving care for my 95 year old father with dementia…read morefor 13 months and counting. We are confident in their faithfulness and professionalism at all times. My family strongly recommends Enifila Home Care Agency! Lindsey Randolph

From the owner: Enifila Home Care Agency LLC is dedicated to providing compassionate and comprehensive senior care…read moreservices to enhance the well-being and quality of life for elderly individuals. Our agency is committed to meeting the unique needs of each client, fostering independence, and creating a safe and supportive environment.