DO NOT RENT FROM THIS COMPANY! SCAM! They charged me $845 for a 40 yard bin, never showed up. Stopped answering my calls, and had terrible service even when they did pick up the phone. Save yourselves. Bunch of losers work here and scam you! read more

Reliable and professional, great customer service, I have used them 2 times and never had any issues with their service. I will use them again. read more

Used the service on and off for 2 months and they were accommodating to drop offs and pickups during our construction project.

I am so impressed with the service I received renting a 3-yd dumpster. They delivered the following day, sent a reminder on pick up day, and even asked if I needed a replacement or just to pick up the existing one. A real person answered the phone and she was so pleasant and professional! Highly recommend them. read more

Used them few times already for myself and famil...very good service...fully satisfied that I referred my friend right now to use them...

There is 2 stars because Shawna actually remedied the situation. The Simi Valley Pacific Dumpsters has the most horrible Front Desk you could ever want. I requested for the dumpster to be picked up and after 72 hours no one came. I called again a day after to see if I can have it picked up only for him to say he'll expedite this and it didn't happen. This is the 7th day and it took a manager from Orange County to have this done. Until they change the front desk person who can not communicate with the drivers whatsoever then this review will remain. And so the front desk understands. Hanging up on people and laughing at their situation does not help with the service you believe is being provided. read more

Pacific Dumpsters is not authorized to deliver dumpsters within some cities in CA even though they advertise it. They delivered a dumpster to me in Huntington Beach, CA. I was cited by the city of Huntington Beach and told that they would repo the dumpster if it wasn't removed from the back of my property in 24 hours. I notified Shauna at Pacific Dumpster and the dumpster was removed in a matter of hours. the problem was that the dumpster was supposed to be there for one week and the team that was schedule to do some demolished hadn't arrived yet. I notified Shauna who said she would "Talk to Management". She later notified me that "Management was unwilling to adjust the charges". This company is lacking character. I would never recommend this to a friend or acquaintance. @shauna- You should not be in service due to your management's lack of character. I would recommend you get a job somewhere else. read more

As a new female immigrant from China , renting a cubic yard dumpster could be very challenging. I got their phone number from my general contractor yesterday early morning, and that was our remolding Day 1. So I called , John picked it up . All I knew at the time is we need to rent a Cubic Yard Dumpster. John spent more than 10 minutes on explaining details about their service on the phone to me . I guess he quickly figured out I am not a native English speaker, so you can obviously feel he slowed down his talking speed and pronounced each word very carefully on the phone . With his patience and detailed information, I finally understood everything. John especially emphasized what kind of materials we need to avoid to put into the dumpster. I had so many " whys " , John explained them one by one ... But in the very end I told him I can't make decision immediately since we needed size 50, I needed to talk to contractor first then get back to them . John said : Not a problem at all ! I made my second phone call to tell John that 40 Cubic Yard Dumpster works well too ! He asked me where do we prefer to place it? Omg , I had no idea at all . I told him sorry , I needed to ask my contractor then get back to them . John said : Not a problem, just give us a call . So yesterday morning I called Pacific Dumpster three times ! John was incredibly patient and helpful! He even explained how the delivery time works . With John's help, I successfully placed the order !!! I felt so good about myself! I can do it ! 04/06, our remodeling Day 2, when our construction team arrived at the work site this early morning, a nice 40 Cubic Yard Dumpster was already placed on the driveway as we wish ! We really can't say enough for their great service! And no doubt we would love to do business with Pacific Dumpster again ! Many thanks! read more

Needed a dumpster next day for an event I was working on. Pacific dumpsters had it delivered the next morning exactly where I needed it, and allowed plenty of time for it to get filled. Would definitely use Pacific Dumpsters again. read more

I hired Pacific dumpsters and they dropped off a 3 foot bin. I called them to schedule the pick up for the following day. They came a day early and the bin wasn't full and picked it up before our agreed-upon date. Then they wanted to charge me to have a new bin and they weren't going to drop off the new bin until after the day that I wanted them to pick up! I was willing to pay a discounted price for a new bin which was uncalled for but they couldn't even drop it off in time. Very frustrating. read more

John is an amazing worker! I had to call him like 3-4 times going back and forth with price, and other accommodations. He was professional, friendly, prompt & gets you all the answers and support you need. I had a difficult situation last minute and he was so prompt and was understanding to accommodate to work it out with me. Oh, and the price was the cheapest from the other three locals ones i have called. I feel like i am in good hands with John and with a good price is a total win. They drop off bin and pick it back up to throw the waste out. I would definitely recommend! Thank you John! :-) read more

I like to take this moment to Thank Shiela who works and represents Pacific Dumpsters. Your customer service exceeded our expectations. Your company provided us with timely use of your dumpster to complete an enormous task. I will indeed recommend Pacific Dumpsters to my family, friends, and neighbors and look forward to doing business with you again. Christo & Natalie Kosmidis read more

DO NOT HIRE THEM!!!! Customer service and drivers don't ever seem to be on the same page! they will take your money before they even service your location, and will drop off dumpster whenever they feel works for them! I scheduled a dumpster two weeks ahead of time, and they still couldn't deliver on time. read more

There is a complete disconnect between customer service and the yard. Customer service makes the scheduling and the yard does what it wants an could care less. Totally only thinking of thier hours and could care less about customer service read more

Stay away from this company. If Yelp would let me rate 0 stars, I would. Pacific Dumpsters, Inc provides rentals of dumpster bins and I ordered a 25 year bin at a rate of $625 for 7 days. The order was placed on 3/26/2022 and I extended the bin rental on two separate occasions, one for 7 days until 4/8/2022 and then for two extra days until 4/11/2022. I paid for all of these costs upfront. On 4/9/2022, I received a call saying that the bin was picked up early that Saturday. I called the company and asked them to bring back my bin because I had workers arriving the next day on Sunday and I needed the bin. They responded by bringing me back a smaller 10 yard bin. I was subsequently charged on 4/11/2022 for an overweight charge of 3.81 tons and for 3 gallons of paint/hard-to-handle fee. These overweight charges were made to my card before the smaller 10 yard bin was even picked up. I called multiple times asking how I could have an overweight for a bin that was not even used. They initially offered a small discount on my next bin, and I said I want a refund on the overcharges. They said they would provide me with the receipt from the landfill which I have not received. I also told them that there was no paint discharged. They told me they would also provide me with that receipt which I have yet to receive. I asked numerous times to speak to a manager and nobody would call me. I finally had to call and demand to speak to the manager and Shella Jivita called me from 818-800-2663 on 4/25/2022. She disputed my claim. I asked to speak to the owner and she said the owner in unavailable. I looked up the corporation on the CA business website, and Shella Jivita is indeed the owner. Shella asked what I wanted. I told her I want a refund on the $514.35 and $650. She said she would give it to me, but would not do business with me again. I am still waiting for my refund and I have not heard back from them. I have tried calling her again and she will not return my calls. read more

Dumpster showed up late and with a bunch of dirt in there. I asked the driver about why there is dirt already in it and he ignored me. I was quoted $405 but I was charged $465!! I asked the lady and she said, she will have the accountant contact me but they never did! Called them a few times to pick up the container and took 4 days to be pocked up. Awful service! Do not recommend them. read more

Dumpster was delivered on time, but the pick up took over a week. We were charged over weight fee after it rained adding more weight to the bin. I had to call three times before it was picked up. We finished our project in two days and the vin had sat at the house for over a week read more

I have used this company around a dozen times over the last 6 months and service started off absolutely great but slowly deteriorated into becoming my worst nightmare. I had to cancel workers on 3 of my last bookings due to a no show each time. I think they have become too busy too fast and cant keep up with the demand now. I will not use them anymore. read more

Great service! Will use them again in The future! Quick responsive and easy to make an arrangement with no effort on my end. read more

Said will deliver at 8am, then 12, then 3-5pm, they did apologize and offered a refund

Who wants to deal with dumpster companies? They are mostly dismissive and you are on their watch. Stay home for hours then they don't even show up! Pacific dumpster is the complete contrary. They are THE BEST! I dealt with John. He went above and beyond. He was kind, respectful oh and you can hear him smile through the phone. I will never use another company and their prices were better than any of the other companies. They are simply the best! read more

Cheaper prices than most places which is good but simply the worst customer service ever.

I had a terrible experience with this company! I scheduled a dumpster a week in advance. They told me it would arrive between 8 AM and 5 PM. At 4 PM I called myself to request an estimated delivery time, they told me they had issues with the delivery trucks and that the dumpster would be delivered later on around 7 PM. Around 6:30 PM I received a phone call from someone asking if the dumpster had been delivered then telling me it would arrive closer to 7:30PM, that they apologized for the inconvenience and they promised it would arrive today. It is now after 8:30PM and nothing. No call, no info, nothing. My card was definitely charged today though. I have called about three or four different phone numbers that give you a "happy holidays" voicemail or the phone number doesn't work. read more

I am really more than satisfied with Pacific Dumpsters: All Customer Service (Shauna) personnel as well as the gentleman who delivered the bin were polite, timely in their responses and the dumpster itself was everything I needed and wanted; so much debris finally dealt with---done and gone! Will most definitely recommend this company to my family and friends. read more

I needed a small dumpster to clean out a room that had been used for storage. I contacted Pacific's because they had advertised available sizes of 3 yard, 4 yard and 6 yards where most offered nothing between 3 and 10 yards. Turns out their ad isn't accurate. 3 yard or 10 yard were the smallest choices. I was told and agreed to paying the weekly rate of $150 + tax even though I booked the 3 yard to be delivered between 8-10 am and to be picked up for the next day. I explained to the woman on the phone that the delivery and pickup timing was important because I had hired someone to clean out the room for one day only, and I needed to get the driveway unobstructed as quickly as possible. I called the day before scheduled delivery to confirm. Spoke to the same woman. When I asked to confirm delivery in the morning between 8 and 10 she hemmed and hawed at 1st. I told her it was imperative I have it by 10 as that is when my worker was scheduled to begin work. She assured me I would have it by 10. It wasnt delivered by 1030 so I called. Same woman said she would check and call me back. She didn't after a half hour so I called her back. She said she couldnt reach the driver. Finally she texted that delivery would be between 12-1. I expressed my unhappiness via text. She said she would talk to her manager. The dumpster arrived a little before noon. I texted the rep back reminding her that the dumpster needed to be picked up the next morning. She acted surprised but said OK via text. By noon the next day, the dumpster had not been picked up. I texted the same rep. She texted back it would be picked up some time that day. When 5pm rolled around and the dumpster was still in the driveway I called and was sent to voicemail when I again expressed my displeasure. I also texted about it. No response. I called the next morning and again, same rep feigned shock that the dumpster hadn't been picked up. She told me it would be picked up that day between 12-1. It wasnt. I called her again. She ranted about the driver not listening to her but promised the manager would himself pick it up by 2:30. Finally at about 430 the dumpster was picked up a day and a half AFTER it was scheduled. My credit card was charged the full price on the day the dumpster was scheduled for pickup but the day before it was actually picked up. Nothing but broken promises from beginning to end and overpriced to boot. Avoid this business if your time means anything to you. read more

Please do your self a big favor, run away from this place and never look.back. Worst customer service ever. First they lie, about the dumpster size, I ordered a 40 yrds dumpster and they send me a 30 yrds, second the said the drop off will be between 9-11. I called back noumourus times to get an update of the drop off, the guy showed up at 4:10. Then they're saying that I had an overage of 2.35 tons. Bunch of lies. We had furniture that was on fire. They tried to charge my card another $225.00 for the overage of debries. I canceled my credit card right before the charge and told her to FUCK OFF. Don't rent from them, fucking Punjabis read more

I can recommend Pacific Dumpsters. They were very understanding when I was hesitant, as I had never used this type of service. They sent me their credentials when I asked for them. They showed up on time. Their price was the best I found. I will use them again if needed. read more

First of all I have to say this is the best company to work with when it comes to Ordering a dumpster to haul all your garbage away. The staff is amazing I love working with Shella, He is the true professional calls back follows up and really knows how to take care of her clients. Pricing is great I've called so many other companies and they have the best pricing not to mention they are available all the time when you call and they get you what you need right away I will never go anywhere else I will only use Pacific Dumpsters It's so nice when you can count on a company that's there for you Thank you, Melissa Zee read more

I've used Pacific Dumpsters twice and have had a good experience. The dumpsters have been delivered promptly in North Hollywood, received good customer service, and the price is very reasonable. I will use them again in the future and recommend them. read more

pacific dumpsters were to drop off roll off on monday morning and was not dropped off until wednesday morning for 7 days. they were to pick it up wednesday late afternoon and the remarks were in the system, instead they came at 7:30am and picked it up and stole my ramp in the process. it was for concrete and dirt only no wood but they still took my ramp which was quite noticible and i lost out and a full days work and needed the dumpster which was not yet full. they said they would take care of the cost of my ramp and they have not even contacted me. this took place on april 28, 2021. also the time prior to this at another clients home it took them 17 days to pick up the dumpster. whats with this company. when i needed it left for what was my time they pick it up early and steal my ramp read more

The Team at Cali dumpster has come thru for me many times. Their customer service is awesome and they always work with you. Also their rates are competitive with the other major players. read more