We were referred to Tristate Maintenance Group for restoration work after some water damage. They…read morewere kind enough to show up promptly to our home for an estimate, but told us it would take a week to receive it. Two weeks later, I had to follow up with Robert Philbeck, who then sent us an outrageous $8K quote. The scope of work was extremely simple: patch up some drywall and reset a cabinet. For comparison, multiple other contractors reviewed the same scope and estimated less than $2K for everything. What made the experience even more frustrating was the two-week delay, wasting valuable time only to receive an unreasonable proposal. Maybe they're better suited for larger commercial projects, but based on our experience, I wouldn't recommend them for residential work.

I want this to be a fair review because TSMG has great people and does quality work -- the…read morecompleted portions of our project were done with great craftsmanship. There was a communication issue mid-project that caused some confusion around budgeting, which made it hard for me to move forward confidently. Once escalated to Robert, his team helped clarify things and gave me a number I knew was correct. I believe if I had gone to Robert sooner, we would have finished the project by now and this would be a 5-star review. I'm confident that TSMG does not have this issue often, but it did happen to me, and once they realized that, they offered a gift card for my frustration. While I appreciated the gesture, at that moment I felt that it was not a reflection of the inconvenience I had experienced. In the end, they were helpful in closing out the project and processing a refund for the noncompleted work.

The apparent method of work is do it however, regardless of quality, code, or appearance. Then, if…read moreyou're lucky, he will eventually send someone back to fix it, though it most likely will take at least two different attempts to make it passable.

Where do I begin. First of all this company does not even exist. Second Carlos Conde Cueva is not…read moreeven a licensed contractor nor is he a legal citizen of the USA. Even try clicking on the website, it does not exist. He has a "business partner" named Liza Labollita, a real estate broker, who recommends him and his work. Her company name is SRA, Select Realty Advisors. They will write you a quote that is 90% higher than others and only take your money. Literally he took my money and disappeared. Liza also decided to list my house for sale without my knowledge, no contract, nothing! Scam artists! Can't even give a 1 star review, but there is no option for that. They are big scam artists. Be very careful with these crooks. Do your research.

Be careful if you hire. They upcharged us twice after work got started (once for $1000 and once for…read more$1400) for items that were addressed on the estimate. They were also the most expensive out of three companies considered. In response to Intown's reply: We did pay $600 more to fix the hidden trim work. We didn't feel it was right to pay an additional $1,000 for that and other items addressed in the estimate. As for changing the scope of the project, the recommended paint did not perform as described by Intown. We could not see our way clear to pay an additional $1,400 on a $14,000 job. We used to be one of those 1,400 satisfied customers. Sorry we could not work this out.

I was sitting at my kitchen table for dinner with my family when I felt a drop of water hit my…read moreshoulder. At first, I assumed it was one of my daughters transforming her dinner into a projectile, but it turned out to be something much more concerning--a leaking skylight. I called my friend that had recently told me how happy he was with some work he had done at his house on a water damaged bedroom. He recommended Intown Craftsman and I called them that very night. I received a response the next morning, a phone call from Russ Melton. He assured me a member of the team would arrive soon with an estimate and even invited me to call him personally if I didn't hear from the team soon. There was no need, I received an email and a call later that day. Russ showed up the next day and provided an estimate for the project. While I had him there, I showed him some other issues with the house that had been on my "to-fix list" and he provided an estimate for those projects as well. The cost was exactly what I expected, and I gave him the go ahead to schedule workers ASAP. They came within a few days, even though it was all happening around the Thanksgiving holiday. Jose and another roofer (sorry, I didn't catch his name) showed up early for the appointment but waited out front until the appointed time. They were courteous, kind (even to my very excited dog), and had the problem fixed in no time. They even installed additional flashing to the second skylight (which hadn't yet started leaking) just as a precaution, free of charge. The office staff were just as kind and professional as the roofers. I worked with Deb Burris who helped me with billing and scheduling. The interface for billing was simple, the contracts and estimates were clear and easy to understand, and she was very knowledgeable and responsive over texts, emails and calls. I will certainly be calling them again soon for those other household projects. I recommend using them if you have any home improvement or repair needs.

We had water damage in our kitchen and this was our first experience as homeowners. The extent of…read moredamage was not only to the cabinets but also the flooring. Of course our insurance company low balled us and tried convincing me that replacing only the bottom cabinet unders the sink and patching the floor was necessary. A good friend referred Jeremy and his team at R4 restoration and he was a life saver. After close inspection we not only need water remediation but extensive work to make us whole again. Jeremy and Sean were extremely professional, knowledgeable and very attentive to our every need. Because of his expertise and familiarity with working directly with the insurance companies, we were able to get a entirely new kitchen. New flooring throughout the house ( due to discontinued flooring ), all new cabinets, countertops, backsplash and fixtures. R4 restoration was truly a Godsend and I highly recommend their services if you want a company based on honesty and integrity. James Washington - extremely happy customer

Fought hard to get my insurance company to approve R4 for remediation work after a fire. Years ago…read morewe used them for a kitchen remodel and were happy. But it's not the same people now. The work was shoddy and even worse, despite promises, they put a lien on our house over a small amount that our insurance company had outstanding. This was due to an administrative error but after recommending them they nailed us to the wall with a lien over a very small debt that was not ours to pay. So forget any loyalty between customer and business. Their workers didn't speak English and looked like they were being paid substandard wages. The lien was the final straw with R4. Stay away.

Mike Bussie and Bussie Contracting Services damaged my HVAC lineset during a remodel at my home,…read moreresulting in $5,300 in out-of-pocket costs. Despite clear and indisputable evidence that his actions caused all of the damage I claim, Mike refuses to take any responsibility. He makes claims, but has zero evidence to support these claims. Even more concerning, Bussie Contracting Services is an illegally operating business that is NOT licensed as a residential contractor in the State of Georgia, which is a clear violation of O.C.G.A. § 43-41-2 and § 43-41-17, which require a valid PLB-issued license for residential projects exceeding $2,500. My project was well over that amount. As a result, I am currently preparing to file a formal complaint with the Georgia Professional Licensing Board, which has the authority to: * Investigate and take legal action against unlicensed contractors, * Impose civil penalties up to $5,000 per violation, and * Shut down unlicensed construction businesses and prohibit them from operating in Georgia. If you're considering hiring this company, verify their licensing status carefully. I strongly advise others not to make the same mistake I did.

I cannot say enough positive things about Bussie Contracting! If I could give 10 STARS I would,…read morebecause Mike and his team deserve it. I had three contractors bid a basement remodel. Two informed me that "no" I could not have a drywall ceiling, that I was stuck with a drop ceiling; "no" we can not put a pocket door in this wall; "no" we can't remove a wall. And then there was Mike! I knew from our first telephone conversation that he was the one! I was right! I have a beautiful tray ceiling of drywall, I have a perfect pocket door and there is no more divider wall. Mike spent 1 1/2 hours with me in my basement during the bid process. He is one of the nicest men I have met. He is kind and thoughtful. He listens and then translates builder language into words that I could understand. Mike was so thorough! He noticed a wall that had been built incorrectly and suggested he rebuild it correctly. This will allow me to mount a TV on that wall! He took the time to remove several of the existing drop ceiling tiles and really looked to see what was happening above the tiles and said "yes" we can do a drywall ceiling. Mike suggested other little things like where I planned to mount the TV and he installed the outlet high on the wall to avoid the TV cord being seen. He suggested moving a wall out into the room 20 inches so that the future bathroom would be bigger. I never realized how small that bathroom would be, but Mike did, and his idea was perfect. There were also so many extras that Mike just took care of for me that saved me time and money. I really appreciate his kindness! I am blown away by my new basement. It used to be dark and dreary, and I never used that room. Now it is my favorite room in the house. Bussie started the day they said they would start and finished one day earlier than expected and even came in UNDER the original budget. You will not meet a nicer man and he will do what he says he will do and even go the extra mile to make the customer happy! I can't wait to have Bussie Contracting back to my house for a porch rebuild, kitchen and bathroom remodel as soon as possible!

Great experiencing working with the company. Stephen Neal, our agent helped us a great deal on this…read moreproject for a property in GA. After the storm earlier this year, Stephen helped us dealing with the insurance assessment, arranging the project and everything in between - while I was thousands of miles away and across the boarder in Canada! It couldn't have been so easy getting the claim to completing the project being so far away without their help. I highly recommend Stephen, and this company, to anyone who is looking to these types of project.

Started out ok with Shannon, then the estimate came. I decided to get another quote or two, as it…read moreseemed rather hight. The other quotes came back for thousands less for the same exact thing. When I asked to justify or price match, I was met with a lot of angry toned texts and excused regarding the subpar quality I am going to get, and he even suggested I was trying to rip off my insurance company and profit. If anyone is trying to profit off of insurance, it is 100% Perimeter roofing. They are extremely high, they try to grab every penny they can such as claiming my gutters and downspouts were damage by hail. We didn't even have hail come through, it was wind damage. Watch out for these guys and get other quotes. This business is rife with people like this.

Great, fast, amazing service!…read more We were quoting a great price and were able to complete the whole basement within 6 weeks total! Jammie made the whole process amazing! She helps with picking out colors, giving advice and managing the whole operation. Will definite use again and recommend to others who want professional, excellent service!

Talk about Excellent service!!! I was very skeptical about…read moredoing a renovation, but this company helped walk me through everything. They were very responsive on any questions regarding the quote and throughout the whole process. Everyone was very professional and "Quality Remodeling" is exactly what I received! They definitely care about the quality of their work and care about how their customer feels about the results. There was one delay, but that was pretty much my fault because I kept changing my mind:) My kitchen is absolutely beautiful and my bathroom will be next! I will definitely be recommending this company to my friends!! Thank you so much for everything!!!

Great licensed contractor! Renovated our kitchen and master bath to perfection . Honest and…read moreaffordable .

Excellent contractor! They remodeled my kitchen and bathrooms to perfection. The quality of their…read moresubcontractors is off the charts . Thanks!