Great service right from the in house estimate - very informative - and when competitive quotes…read morecame in clearly also good value. The install was in time and the installers were friendly and good troubleshooters. Each time there was a challenge they figured it out and moved forward. Fireplace insert looks great.

From the owner: You've come to the right place for a Fireplace. We carry a variety of different brands & styles to…read moresuit your needs, including contemporary designs to traditional designs. Here you will find the industry leading hearth products. The Fireplace Company is the one stop shop you've been looking for! We specialize in full finishings & custom mantels to enhance your decor. Let us bring your design to life.

Was incredibly impressed with the customer service. These guys were knowledgable, informative,…read morepolite and professional. Would highly recommend them!

From the owner: We deliver quality products and services to our customers. High quality workmanship and support…read more Experienced licensed technicians. Residential Commercial Industrial. Servicing Barrie, Bradford, Innisfil, Newmarket, Aurora and surrounding areas. We offer competitive pricing.

A great experience from beginning to end. Best price an only company to offer 10 yr warranty for…read moreparts and labour. Sales person was honest and available for questions, installation was professional and quick.

Great company to deal with. Randy was excellent. Kept me up to date on installation. Work completed…read moreon time and in one day. Installers were excellent. When work completed they cleaned up and the work was done very professional. Would definitely recommend the company

I have used the Fireplace Stop numerous times - from annual maintenance to conversion of a wood…read moreburning to gas. Unfortunately, I have found their customer service lacking of late. We have had a few appointments scheduled and get moved to accommodate others. This is unacceptable. Definitely not the way to treat years long customers.

I had a fireplace that needed a transfer pipe replaced. (I originally hired another company and it…read morewas recommended that's all my unit would need). The unit had always been maintained and was in excellent working order. I had Andrew come out and told me the whole system would need to be removed and replaced, in excess of $10000.00. That was his 'deal' he was giving me!!! He knew we were selling our family home, and when I declined his offer to have everything ripped out and replaced, he continued to send me text messages referencing, if I didn't get this done, I would depreciate the value of my home because of blemishes etc. I found him unprofessional to say the least and stopped replying to his constant messages telling me it was 'the only approach to get my house on the market' and 'it would be too costly to have it all removed. Save your money and shop around..... I was warned to not deal with this company, but I always like to have my own opinion/experience before I make my own mind up.

I bought my fireplace and it had a 5 year warranty. After 4.5 yrs the blower was making a lot of…read morenoise so I called and asked for a repair under warranty. They kept making excuses saying they couldn't make it out. I tried to hurry them so it would be covered. After 8 months they finally agreed to repair the fireplace but it was no longer under warranty. I had to pay $140 for the part and another $140 for 1 hour of labour. It should've been free if they had responded on time. Now after 3 months of use this new blower is making a lot of noise again. Money wasted.

Very poor customer service,installer is lacking knowledge . I had him back 5 times to resolve his…read moreinstall issue . I would avoid this company

Company: Discount Heating & Cooling Location: 781 Freemont…read moreCt, Innisfil, Ontario Phone: (416) 833-4031 I had a very disappointing experience with this company. The service was extremely poor -- they charged significantly more than other providers in the area, failed to fix the issue, and actually left the equipment in worse condition than before. It was clear that the technician did not know what he was doing. Even worse, he was highly unprofessional and used offensive language over the phone. I strongly recommend staying away from this service. Save your money and avoid unnecessary stress -- do not hire this person.

John is always quick to respond to a request. He's also a very consciousness business man who…read morestrives for perfection in all he does. Our Google Nest was not getting enough power because we had no "C wire" connected. John gave us two options to solve this problem. One was a simple fix and the other involved running a new wire from our furnace to the thermostat very expensive! The other involved using the G wire as the C wire a simple fix! He also fixed the wall mount that was very loose and ill fitting!

HOT WATER TANK REPLACEMENT 06 August 2025.....Ray and his…read moreassistant arrived early today and removed our old rental H.W.T. and installed our new gas H.W.T . They knew exactly what do and they were gone within an hour. They did an excellent job, we are very pleased with their professional installation and would highly recommend them to any of our neighbors or my friends for a purchase or repair. Gary O.

Our old central A/C broke down half way through the first hot day of the season. I checked Yelp and…read morefound Ray at Reliable Energy Home Services. Within an hour of calling him, he came by to look at our A/C, assessed everything and give us a quote for a new unit with installation. Ray is clearly very knowledgeable with HVAC. He gave us replacement options, and answered all our questions. The next day, our new Lennox high efficiency A/C was installed. Ray has a very friendly disposition. He provided excellent customer service, a timely and high quality A/C installation at good cost. Ray even fixed a fitting on our hot water heater that he noticed was improperly connected - no charge. We're very satisfied and highly recommend this company. I'll be calling them for all my HVAC needs from now on. Thanks Ray! Excellent job!