******* READ IN FULL - DO NOT USE THIS COMPANY ********** As…read morewe head into the new year, I am writing this review to warn potential customers that Harolds Heating is NOT the same company it used to be. While the 4.8-star rating reflects the honest legacy of the original owner (Mike Sr.), my recent experience under the new ownership of Mike Harold Jr. has been a nightmare of unprofessionalism and unresolved issues. I unfortunately hired them for two separate projects, and both were mishandled: Durham Project, HVAC Repair: Contacted them to do a service call regarding an HVAC install they did a couple years ago. Several times throughout the 2 years, we were left without heat for weeks and waited months for a part they said was the issue. Part was finally installed earlier this year and the system still isn't working properly Toronto Project, New 35k HVAC Install: Trusting them was a mistake. Figured since I knew them it would be a good idea to give them another chance, so I hired them for a full HVAC system at a new site. Within two months, fixtures were leaking and they promised to fixed them and instead walked away and declined to resolve the problem. The service model now seems to rely on sending inexperienced technicians who create more problems, followed by other technicians to fix those mistakes, wasting everyone's time. When I escalated these issues, Mike Jr. initially claimed to take ownership, but ultimately abandoned the job and emailed me to "call someone else" while still expecting payment for unfinished, faulty work. It appears the new management is focused solely on collecting money rather than protecting their reputation or finishing the job. Be very very careful with this organization; the quality has dropped significantly and there is constant turnover. If you make the mistake of hiring them make sure to have your system reviewed by another 3rd party since most of us as owners, consumers, project managers etc are not experts and would not notice the deficiencies. Note - Brian's post on Sept 25th is accurate. "Todays technician" He was lucky to get Brittany who is great. The other experienced tech is Pat who came out to our Toronto site. If you dont get them - Roll the dice if you like to gamble!

I've been a customer for 32 years in two different homes and have always been impressed by the…read moretimely, professional help I've received. Today's technician - Brittany - was on time, thorough, patient while explaining the installation report and helpful at giving me some tips with the thermostat. All in all, a great experience!

Barrie Heating and Air Conditioning recently installed a new on demand heating system in our home…read more Excellent customer service, clean, just everything was on point. They are great group of guys I would highly recommend them. Lisa Vermeulen

I recently used Barrie Heating and Air Conditioning to do a large install at my business. The…read moreowner (Todd) explained that he was primarily a residential installer, but I had heard good reviews, and insisted that I would like to give him a shot. I wasn't disappointed. Todd and his crew came in and did a very professional install, in a timely manner and didn't leave until the job was complete and the entire worksite spotless. I would highly recommend Barrie Heating and Air for your residential and other applications.

very good job again and friendliest service. I called when I got home from work and found my A/C…read morenot working. John was here within an hour and my A/C was tuning shortly after he arrived.

Company: Discount Heating & Cooling Location: 781 Freemont…read moreCt, Innisfil, Ontario Phone: (416) 833-4031 I had a very disappointing experience with this company. The service was extremely poor -- they charged significantly more than other providers in the area, failed to fix the issue, and actually left the equipment in worse condition than before. It was clear that the technician did not know what he was doing. Even worse, he was highly unprofessional and used offensive language over the phone. I strongly recommend staying away from this service. Save your money and avoid unnecessary stress -- do not hire this person.

Had our first furnace and gas fireplace maintenance check done by Alex B. He arrived within the…read moretime frame. Alex explained what he was doing and why he was doing it. We were very happy with his knowledge and friendly personality.

I bought my house in Bolsover Ontario and took possession of the house on May first 2019.I was…read moreinformed to get Link Climate Care by a couple i am friends with. I had a meeting with Jeff Link who explained what size of furnace i would need to heat and cool my house.The staff who came to install the furnace and the office staff are AMAZING workers.The young men who installed the furnace air conditioner explained everything to me.And the office staff explained everything that i was asking them about.I highly recommend Link Climate Care to anyone looking for a furnace air conditioner or any other heating cooling products for their house or cottage.Bill Clarke Bolsover Ontario

Amazing service Called on Sunday morning with no hot water…read moreand rod was here at 9am Monday. By 10 am he had left to pick up two new hot water tanks and by the end of day all fixed Experiencing this kind of service was so gratifying. It pays to use local and stay away from big city plumbers!!

I had a badly plugged drain and they came. Not only did they fix it but they also fixed my drain…read moreto prevent it from happening again. They were wonderful to deal with. Everything was left clean and they were good to my dogs. I would recommend without hesitation.

Found them on first on yelp, decided to give them a call. They were very courteous and…read moreprofessional. They explained their rates and scheduled me in for an appointment same day. Tony was very punctual upon arrival. He took a look a my dryer and literally had the dryer apart in minutes. I was amazed at how quick he was taking it apart. He checked all the major components and explained to me what the problem was and how I can avoid the issue in the future. The best part about this experience is he had all the parts on his truck and had it repaired within an hour. I was really impressed with their invoicing system, it came directly to my phone, which I feel is way better than those paper invoices. I honestly had an incredible experience using Mr.Cool and had to share it with all of you!!!