******* READ IN FULL - DO NOT USE THIS COMPANY ********** As…read morewe head into the new year, I am writing this review to warn potential customers that Harolds Heating is NOT the same company it used to be. While the 4.8-star rating reflects the honest legacy of the original owner (Mike Sr.), my recent experience under the new ownership of Mike Harold Jr. has been a nightmare of unprofessionalism and unresolved issues. I unfortunately hired them for two separate projects, and both were mishandled: Durham Project, HVAC Repair: Contacted them to do a service call regarding an HVAC install they did a couple years ago. Several times throughout the 2 years, we were left without heat for weeks and waited months for a part they said was the issue. Part was finally installed earlier this year and the system still isn't working properly Toronto Project, New 35k HVAC Install: Trusting them was a mistake. Figured since I knew them it would be a good idea to give them another chance, so I hired them for a full HVAC system at a new site. Within two months, fixtures were leaking and they promised to fixed them and instead walked away and declined to resolve the problem. The service model now seems to rely on sending inexperienced technicians who create more problems, followed by other technicians to fix those mistakes, wasting everyone's time. When I escalated these issues, Mike Jr. initially claimed to take ownership, but ultimately abandoned the job and emailed me to "call someone else" while still expecting payment for unfinished, faulty work. It appears the new management is focused solely on collecting money rather than protecting their reputation or finishing the job. Be very very careful with this organization; the quality has dropped significantly and there is constant turnover. If you make the mistake of hiring them make sure to have your system reviewed by another 3rd party since most of us as owners, consumers, project managers etc are not experts and would not notice the deficiencies. Note - Brian's post on Sept 25th is accurate. "Todays technician" He was lucky to get Brittany who is great. The other experienced tech is Pat who came out to our Toronto site. If you dont get them - Roll the dice if you like to gamble!

I've been a customer for 32 years in two different homes and have always been impressed by the…read moretimely, professional help I've received. Today's technician - Brittany - was on time, thorough, patient while explaining the installation report and helpful at giving me some tips with the thermostat. All in all, a great experience!

very good job again and friendliest service. I called when I got home from work and found my A/C…read morenot working. John was here within an hour and my A/C was tuning shortly after he arrived.

Company: Discount Heating & Cooling Location: 781 Freemont…read moreCt, Innisfil, Ontario Phone: (416) 833-4031 I had a very disappointing experience with this company. The service was extremely poor -- they charged significantly more than other providers in the area, failed to fix the issue, and actually left the equipment in worse condition than before. It was clear that the technician did not know what he was doing. Even worse, he was highly unprofessional and used offensive language over the phone. I strongly recommend staying away from this service. Save your money and avoid unnecessary stress -- do not hire this person.

Great response times, detailed and honest assessment and information and overall great customer…read moreservice! Had a water hammer issue and the tech came in and was very professional and knowledgeable.

Great guys to have on call for your emergency jobs or just regular plumbing that needs attention…read more Came quickly, returned calls promptly and were a pleasure to deal with and they were very polite. Had the proper tools for the job and worked quickly. We are very happy with thd work and will definitely being calling them next time we need work done.

Our Air Conditioner failed on the hottest day so far this year. We called and left a message in the…read moreevening and Mike from Aire One showed up the next day. Less than 18 hours from when we found the system was inoperable our system was up and running again. Mike did a great job. Very friendly and professional. I can't say enough about how pleased my wife and I were with the timely and professional service !

Beware!! They have not the slightest knowledge in heating and cooling. They installed for us an AC…read morethat leaves us sweating in our bedrooms during summer. They installed a smaller units for both furnace and AC than the size of our home. They replaced the furnace after a year of so much stress and many phone calls, but left us with an AC that doesn't do its job. Calling on them was a costly mistake costing us thousands of dollars. Moreover, we found out the hard way that the Barrie AireOne is not BBB accredited.

Barrie Heating and Air Conditioning recently installed a new on demand heating system in our home…read more Excellent customer service, clean, just everything was on point. They are great group of guys I would highly recommend them. Lisa Vermeulen

I recently used Barrie Heating and Air Conditioning to do a large install at my business. The…read moreowner (Todd) explained that he was primarily a residential installer, but I had heard good reviews, and insisted that I would like to give him a shot. I wasn't disappointed. Todd and his crew came in and did a very professional install, in a timely manner and didn't leave until the job was complete and the entire worksite spotless. I would highly recommend Barrie Heating and Air for your residential and other applications.

Had Yves from Plumbtech Plumbing do some repairs. He was pleasant and professional . Great job !!…read more I've used Plumbtech a few times before and have always been satisfied ( fast and efficient)

Always a pleasure giving this team my business. They are very professional and complete the job…read morewith total satisfaction.

Found them on first on yelp, decided to give them a call. They were very courteous and…read moreprofessional. They explained their rates and scheduled me in for an appointment same day. Tony was very punctual upon arrival. He took a look a my dryer and literally had the dryer apart in minutes. I was amazed at how quick he was taking it apart. He checked all the major components and explained to me what the problem was and how I can avoid the issue in the future. The best part about this experience is he had all the parts on his truck and had it repaired within an hour. I was really impressed with their invoicing system, it came directly to my phone, which I feel is way better than those paper invoices. I honestly had an incredible experience using Mr.Cool and had to share it with all of you!!!

Top notch work and customer service. I would definitely utilize them again. A pleasure to have…read morethem on the project.

Mike helped me install and fix electrical and vent issues in my house. He provided exceptional…read moreservice, going beyond what was expected. We wanted to install vents in the bathroom, and Mike did a great job. He kept us informed throughout the process and was very knowledgeable, clearly an expert in his field. Our house is old, and Mike was able to retrofit fans and set up ducting. The price charged for the service was very reasonable, and I felt I got great value for my money. If you're looking for an electrician you can trust in Toronto/gta and Ontario, look no further. Mike is your guy!