Great experience. They were the first to respond to a water leak in my kitchen and overall they saved the day. They found the leak coming from a EcoWater Systems fitting and set up fans and heaters drying up the water.
What happened was a tech from (EcoWater Systems of SoCal) came out and replaced my filters to my reverse osmosis system. Evidently moving the unit around to replace the filters damaged a fitting. We went on vacation, it failed, and water made its way down to our hardwood floors all the way to the dining room. Yes it's a nightmare but that's why I used the same company I purchased the original system from to service and maintain the filters, so it'll stay under warranty. Hopefully their insurance will cover this. Otherwise, I'll be contacting the Contractors State Licensing Board. PB Plumbing got the call from me and they will again when issues like this happen from poor workmanship. read more