Super honest owner/mechanic. Great to deal with. Great work,…read morecommitted to customer care. Terrific business in this community! A+

Great service. Visiting from out of town, had an emergency vehicle issue and Tom brought it right…read morein to see the problem. He did an immediate temporary fix, to hold me over until I could take home to my mechanic! He shown me what the problem was and pointed out a couple of other things that I need addressed that I wasn't aware of. Thoughtful, honest and affordable. Thanks Tom wish I lived closer, you'd have a repeat customer and I'd have a new mechanic!

Excellent service, decent prices, and honest work. Won't be taking my car anywhere else. He treats…read moreyour vehicle like it's his own and treats you with nothing but respect and kindness. Highly recommend.

If he asked, I would let Bill Henwood be the godfather of my child. I do not think there is a more…read moretrustworthy, hard-working, honest, and personable mechanic or human in Sterling, or the world for that matter. When in the area on business with a colleague, our company car got a flat. Upon receiving my call, Bill asked what type of tires I was driving on, and like a dummy, I didn't know. Mr. Henwood took down our information, and drove the five minutes to our hotel and took down the tire information for himself not 5 minutes after I called! Even though we were fine and had been driving on the spare already for 24 hours. Not that he didn't have work to get to! Once we got the car into his shop, it was clear that many others shared our view that Bill is the best around. He took a look at our punctured tire, sealed it, and told us to bring the car back in an hour or so and he would change out the spare. We left his shop at 9 AM. At 10 AM he was ready for us. At 10:15 AM we had a car with four newly filled tires, floor mats, and a seat covering, and Bill was drying out our trunk's storage area which had leaked and was filled with water. At 10:20 AM, he handed us the bill. And what did he charge for all the extra first-class service? Ten bucks. Even though we couldn't have been more vulnerable to gouging if we had a sign on our car that said "Suckers on board". This was more than a good salesman, this was a good man, and I wish him all the best in life and business. Oh, and the reason he couldn't get to our car right away? He had to drive a 92-year-old patron home. He probably carried said patron up the stairs to his home as well, but now I am speculating.

thanks for the great save today . i almost bought a van from a shady dealer…read more psa . if your not a mechanic take the car to a garage and have them look at it. saved me a wad today.

Hometown service. Awsum and honest. They WILL take care of…read moreyou and even give you a ride. Do yourself a favor, patronize the place!

My air conditioner was clogged! Lealed lwater all over the passenger side front seat! I am new to…read morethe area! Called them Monday & said bring in anytime Thursday or Friday! I showed up around 12:30. He greeted me immediately. Pulled my car in & immediately started focusing on where the issue was? Of course it was no where that should have been practical! He was amazing! Continuing patients after trying to find the plug under roof, under vehicle & had To take a vent out under driver's side floor. I stood there watching every step he took until he found where the problem was. There was over a gallon water trapped in the air conditioner hose. He & his assistant were so thorough! I am so grateful to be now able to trust an automotive service & repair company that I trust for sure!

I couldn't have been treated better. They diagnosed my truck the same day, the nearest dealer…read morewanted me to wait several days just to look at it. Parts were ordered and installed the next day. I was headed back home. It was great small town service.

Joe is an excellent and versatile mechanic, who is extremely fair with his prices. On top of that,…read morehe's a very good guy who has a great sense of humor. You will not be disappointed taking your vehicle to Lake Service for repair or maintenance!

Friendly staff, quick service, and professional work. We take all our vehicles to Lake Service,…read moreand are very satisfied with their work. Their prices are absolutely great, and the quality of their work is amazing.

Al is the best. Thank you to Barry as well and everyone at Aj's auto for taking care of the whole…read morefamily. Wouldn't want to go anywhere else

I pulled in to ask that they look at my car as the Engine Coolant Low -Service Required message…read morecame on. They had me pull up right away and looked at the Coolant level and the radiator. He added coolant and had me start it up to make sure the message did not come on and had me run the AC to make sure the fans were working. It took about 10 minutes, very efficient and he would not let me pay him. Thank you and I'll pay it forward. Connie T

Can handle most repairs. Honest enough to tell you they can't fix some jobs. Although the place is…read morenot that well kept, these guys are there when you need them. They also offer towing services.

I travel all the way from New York to come here. Family owned business in Poconos. They are always…read morenice and reliable. I've had numerous bad experiences dealing mechanics and I can say they are honest people.

Great response. Very reliable. James was very helpful. Thank you so helpful. Vert customer…read moreservice oriented. I will always use them.

Very kind, professional, and honest people at this location. Their prices are fair and they work…read morequickly to find the problem. I've been there several times.