Took my 2014 Suzuki V Strom DL1000A in for new fork seals they did a great job,…read morejust wish they could do the valve adjustment on my 2017 KTM SDR 1290 but i guess it takes some special tools, that they don't have because they are not a KTM dealer, i would recommend the service department, fast & friendly work done in the timeframe they gave me.

This place rocks!! I was trudging South back home to Joshua…read moreTree a couple weeks ago from Hyder, AK. I started to hear my chain smacking around as I passed through Shingletown. It sounded like the chain was about to snap right off. I thought, better to have it checked out before I'm away from service deep in the backcountry roads and mountains. As I was pulling out of Chico, I just happened to roll by Northstate Power Sports. They told me my back sprocket was "shark-toothing" and my chain was about to go. They didn't have the part, but spent the time to call around to all the other shops to see if they could find it. Nope. So just as I was on the phone with another shop 70 miles out, Eric, one their incredible mechanics just happened to be clocking in and asked what's wrong with my KLR. I told him what he could plainly see and about the misfortune that no one near by had the part. Then he says, " I might have what you need." I'm sure I looked suspicious, but then he told me he rides a KLR and had the stock back sprocket laying around which he'd be happy to help me with if it fit. It did!! He had me back on the road in a couple hours with a fare price for labor, a smile and a restored belief that their are angels of the road out there. Thank you Eric!!

I traveled from Lincoln, CA--about 80 miles--to have the 18K service done on my '21 S1000XR at…read moreOzzie's BMW Center in Chico. After contacting several BMW‑certified shops closer to home, Ozzie's straightforward communication stood out right away. The shop is now run by Jessee Auer, carrying on the legacy his grandfather Ozzie started some 50 years ago. And you can feel that history. This is a family that rides BMWs, knows these bikes inside and out, takes pride in doing things the right way, and treats customers fairly. That's how you stay in business for half a century. Throughout the process, the team was professional, honest, and respectful. They gave me clear, experience‑based guidance on what service was actually necessary, offered solid maintenance advice, and even saved me money by steering me away from work that didn't need to be done. Their integrity and technical expertise showed at every step. From here on out, all my bike's service will be done at Ozzie's. It's refreshing to find a shop that combines deep knowledge, fairness, and genuine care for both the rider and the machine. Ozzie's BMW Center is one of those rare places, and the 160‑mile round trip was absolutely worth it. Ozzie's is the real deal.

These guys are awesome, good old fashioned personal service and integrity! Worth the trip to Chico..read more

Recently these guys were just a wonderful when I had a wreck of my motorcycle and just help me out…read morein every way they could. I can't recommend them highly enough they're good guys they have fair prices and they treat you well what could be better than that!? Oh PS did I say that I owned a Honda ST1300 which if I take it to the Honda dealer would have cost me a fortune.

Wasn't sure what to expect as the reviews here are mixed, but I was passing through town on a long…read moreroadtrip and desperately needed help with a loose windshield. Stopped in without an appointment and received super helpful and friendly service. They fixed my issue for just the cost of the parts, without any charge for labor even though they installed the new parts for me. Solid guys.

Sold them a bike with less than 2000 miles low balled me telling this is what they sell for at…read moreauction I look after I sold it and found the price he gave me was for a bike with 6000-8000 miles on it. Harley Davison motorcycles are nothing but junk to heavy and don't handle well over priced.

Bruce, the manager is professional, friendly, calm, and kind. Never pushy, or rush things. Willing…read moreto work with me on getting the best price. One of the best experiences. 100% recommend.

I was in town had a blowout. These guys got me on the road quickly. We're happy to help me and fair…read morepriced at the same time thank you guys. I appreciate it. Maybe, we'll see you again.

Took a bike in, was prepared for the worst...this place and will were honest as they come. Found…read morethe issue and repaired it . Cost was 1/10th of what I expected. Just can't say enough about the honesty! Great people!

Reasonable price for fixing tires on my scooter wheel, thanks guys!…read more Otherwise, seems like a clean effective cycle shop.

So friendly went yesterday a little later than they closed and the gentleman there helped me out…read moreeven though he was already getting ready to leave. They close at 5:30 not 6:00 I looked at yelp and thought they were open got there around 5:45.

Jed in the service dept helped me resolve a cooling issue over the phone. At is back in business…read more Thanks Jed

Why spend money on TV ads when you won't even acknowledge a customer in the store? I was there…read moreyesterday, the only customer in the place. The 2 guys at the front desk and the other employee standing next to them never said a word to me coming or going or during the 20 minutes I spent looking at motorcycles. I'm in the market for one but I will be looking elsewhere.

This place is great for specific supplies, call ahead. We bought a motorcycle helmet hear and save…read more30% off. The owners and staff were very helpful.

I'll second Peter C's review…read more.. I needed: an oil change, a new chain and sprocket, a front fork seal changed, and my suspension adjusted a little, and a general overview of the bike... I also wanted a set of tires put on that I bought elsewhere. Sean was willing to do the rest but got rude about the tires and wouldn't install them... Cmon man, I am paying you hundreds of dollars for all of that work... you already have the wheels off to complete the other maintenance tasks...I am buying all the parts from you (except two) and paying you for the labor. I understand having principals but it sounds like he is losing more than my business over it... I'll take my money elsewhere, now and in the future.

All I needed done was have my rear tire mounted cuz I bought the tire online for cheap and a good…read moreprice.. I was going to even take the wheel off and bring it to them so they don't even have to touch my bike.. The guy asks me " why would I mount the tires for you you didn't buy tires from here" I said to him because your a bike repair shop an a business and I was paying you to do it.. He still refuses rudely as I chuckled and said whatever later.. Most aweful place for help.. Do not call them an I definitely do not refer them to anyone.. Your a business tk help everyone and make money.. Well see how your business holds up bud.. If I could do negative stars I would..