I love this branch. All the staff are super friendly and helpful. I have never had to wait in…read moreline, as they always have a lot of people working. Great management, and you can tell because it runs through all of the employees. I always feel welcome there now, just like Cheers!

Wells Fargo had made Me lose my patience. Oh i've been…read moretrying to open a business account with them. They have horrible service. I've been trying to open a business account for months. They said they needed a letter from the board members stating that I would open an account. I gave them a letter using their words. Now they say that the letter should have said that I was opening the account in my name. Now they say that it's been too long, that the letter is dated over 30 days ago They never gave me a deadline. Now they say that letter is not acceptable. Now they say they don't care what my articles of incorporation say because they don't want to reference it. They say they want to help me open an account. I've opened other business accounts with other banks and it was so fast and easy. Sorry for the rant, just frustrated.

Everyone at this bank are exceptionally kind, helpful and professional!…read moreWe have banked here for years. I use other banks as well but these people are truly interested in always helping the customer and are always going the extra mile. They are always polite. What a great team! Someone has put together a great group of people! Congratulations on a job well done!

I'd previously not had the best experiences at this specific location but I come here so often…read moremaybe it's grown on me. Today, after our transaction was complete in the drive thru, they gave my honey bunny a treat You are winners in my book.

I've been a member of UFCU my entire adult life. I recently moved to San Antonio and San Marcos is…read morethe closest branch. I was remodeling my house and had to come in very often. Every single person that helped me was amazing. They were all so friendly, professional, and helpful. They answered my questions and were always just so friendly, like we've known each other for years. I really wish there was a closer branch for the rare occasion I have to go in. However, that's not enough of a reason for me to switch banks. Thanks for all you do!

I've had UFCU for over 10 years now for multiple loans and multiple accounts. They have always…read moreblown me away with their customer service. This recent visit was to set up a couple teen checking accounts. Chris was super patient with the multiple requests we had, took care of everything and even did a little educational session for our kids on checking and savings accounts, over drafts and how to balance an account (at our request). He gave them each his card and said he'd be happy to answer any questions in the future. How many people can say that they "love" their bank? I can!

Poor customer service and inconvenient hours. Will be moving our money to a different credit union…read morein all likelihood.

STAY AWAY, DO NOT OPEN an account here. They will steal your money and not even notify you about…read moreit! I had a horrible atm experience and it "ate" my money. After they reimbursed me, later with no notification they took MY money back out of my account. What is this country coming to when you can't even trust your own bank?! Or credit union. This place must have horrible management. Will update once I go in on Monday and try to figure out what the heck they did and why. If they keep my money which is Stealing!, BBB here I come.

Just saved $62,000 on the cost of financing my home…read more Best rate for a Re-FI that I could find. Closing costs were $650... How do they do this??? Beat Quicken Loan by 0.825 points. I had a rate from Bank of America that was even higher.

So far today I have waited 45 minutes to speak to someone about an important part of my statement…read moremissing. The same/only phone number is given on line and on the statement itself. I suspect they leave you hanging on your phone until you drop dead or totally flip out. This is a horrible place to try to contact Update: I finally had the amazing opportunity to speak to a not especially friendly but efficient human after only 60 some minutes.

A gentleman by the name of Austin has been helping me with some banking needs this past week. Even…read morethough I'm not an account holder he has gone the extra mile. Thank you!

This Bank is open and fully serviceable regardless of what Google has listed. I'm not sure why…read moreGoogle has them posted is temporarily closed but that is not the case. I was just through there today to cash a check. The staff is very helpful friendly and quick and it's great that Wells Fargo has a presence here at Canyon Lake. The lobby is nice and open and has a mid-century modern design like a lot of that Wells Fargo banks. Parking is easy and so is the drive-thru.

I love this bank! Unlike some other banks you go to you can't get to see a real person or talk…read moreabout your needs. They are on point, their atm's do everything a teller can do but you can also talk to them!

From the owner: UFCU is a not-for-profit, member-owned credit union. We are focused on people, not profits, and…read moreserve our members in the Austin and Galveston communities.