Misty and her team and loan people were awesome and made my home buying process seem easy! Highly…read morerecommended!

We had an absolutely wonderful experience working with Kristin Bailey and her team at LoanPeople…read more From start to finish, they were professional, transparent, responsive, and incredibly easy to work with. Buying a home can be stressful, but Kristin and her team made the entire loan process feel smooth and manageable. They worked extremely hard on our loan, followed through on everything they said they would do, and kept us informed every step of the way. What stood out most was their honesty and integrity-qualities that can be hard to find these days. Kristin truly went above and beyond to maximize our seller credits and delivered exactly what they promised. We always felt like we were in good hands and that they genuinely cared about helping us get the best outcome possible. We are so thankful for all of their hard work and dedication. I would 100% work with Kristin and her team again and highly recommend them to anyone looking for a lender they can truly trust.

We live in Austin and we're buying a new home and we turn to Steve and Melissa at New Horizon…read moreMortgage San Antonio. All I can say is Fantastic! Ours was not a simple New home purchase: we had multiple investment properties, had just bought another investment property and we're selling our home. His relationship with the underwriters allowed him to give us assurance he could sort it out: within 30 days we just closed on our new home. ! Melissa was wonderful with the details and communication. Very professional. Steve is quite a genuine character! He's very focused, down to earth, very sharp & huge experience. I'm recommending him to all my friends. And he worked out loan on Christmas Eve to ensure it closed on Dec 29th smoothly. Oh ! And the best rates and no games with fees and points. 5 stars

Denise was on top of my mortgage loan from day one!! She handles a major hurdle with my former…read morelender and stepped in to close our home loan. Denise is awesome!!!

I like their state of the art ATM machines. It lets you choose what type of denomination you would…read morelike your cash. If you have a problem an agent will pop up on screen very tech savvy!

Rbfcu has extremely unethical practices when it comes to insufficient funds and overdraft charges…read more PayPal erroneously ran the wrong card through on my account multiple times and when I went to speak with the branch manager about it they said there was nothing they can do and it resulted in $200 in charges which should've never happened in the first place. They do not care about individual case experiences. They basically speak from a script and anything that happens outside of the script it doesn't matter. I I immediately covered the erroneous charges and even showed them on the account and on PayPal exactly what happened and why and they agreed and could see exactly what the situation was but they did not care and said there was nothing they could do. I called at profiteering. I immediately closed my eight accounts and walked out with all of my money. I've never had a problem with the bank but I will never walk into another RBFCU again. It's not OK to treat people like cattle. Zero Stars RBFCU. I went to Frost Bank who basically rolled out the red carpet, they could not believe the inhumane experience and said thatthat that type of one size fits all policy would never happen in their banks. I hope no one who reads this ever thanks that Rbfcu and if you have money in there please get it out ASAP. THEY SUCK!!

Lana and her team is amazing. She is very knowledgeable and does her homework and research…read morethoroughly. She was able to get me the best rate in such competitive market, but that was not the best thing. Our seller had so many reservations about the VA loan (wanted to sell to someone with conventional loan) but when seller and their agent talked to Lana and asked so many questions, Lana was extremely patient and addressed all their concerns and finally we got our offer accepted just because of Lana Jern. She remains so busy but she or her team-member always found time to respond to any of my questions. 100% would work with her again. Summary: Extremely knowledgeable, puts clients interest at the top, result driven, courteous and friendly

Barb is a wonder woman! She helped us for 3 years to build our credit and prepare ourselves for the…read morehome buying process here in Austin. Shes amazing with communication, she's amazing with helping you understand verbiage that's confusing, and she holds your hand all the way through to the end, but also beyond. Barb also hooked us up with the perfect realtor to fit our style/needs. 10000% recommend using Uptown Mortgage for your home buying needs. It'll be the best decision you make!

I've been a member of UFCU my entire adult life. I recently moved to San Antonio and San Marcos is…read morethe closest branch. I was remodeling my house and had to come in very often. Every single person that helped me was amazing. They were all so friendly, professional, and helpful. They answered my questions and were always just so friendly, like we've known each other for years. I really wish there was a closer branch for the rare occasion I have to go in. However, that's not enough of a reason for me to switch banks. Thanks for all you do!

I've had UFCU for over 10 years now for multiple loans and multiple accounts. They have always…read moreblown me away with their customer service. This recent visit was to set up a couple teen checking accounts. Chris was super patient with the multiple requests we had, took care of everything and even did a little educational session for our kids on checking and savings accounts, over drafts and how to balance an account (at our request). He gave them each his card and said he'd be happy to answer any questions in the future. How many people can say that they "love" their bank? I can!

Talk about genuine customer service and transparency. It was so awesome to go to this bank and just…read morebe treated like a human being and have conversations like everyone there was your personal friend. Not to mention the incredible about of information and savings options that are offered. Would highly recommend!

Great place to bank. They have several convenient locations. People are friendly. Easy to deal with.read more

I love this bank! Unlike some other banks you go to you can't get to see a real person or talk…read moreabout your needs. They are on point, their atm's do everything a teller can do but you can also talk to them!

From the owner: UFCU is a not-for-profit, member-owned credit union. We are focused on people, not profits, and…read moreserve our members in the Austin and Galveston communities.

Jeremiah is an all-around professional. He is very knowledgeable about finances and is a pleasant…read moreperson to converse with. I highly recommend his services.

From the owner: LibertyCrown Financial Planning advisory firm has years of helping clients grow and preserve their…read morewealth through 23 market (S&P 500) corrections. Our years of experience gives us insight into many life and business situations. We operate under a fiduciary responsibility (doing what is in your best interest at all times).