Ivan is seriously the best at what he does. I've bought watches from him and also worked with him…read moreto sell a bunch of mine, and every time it's been smooth, honest, and just super easy. He always comes through with great buyers, fair deals, and you can tell he actually cares--not just about the sale, but about building real relationships. I'm really grateful for everything he's helped me with. If you're in CDM and into watches at all, Ivan is 100% the guy to go to.

My husband and I had a wonderful experience with Ivan at My Watch CDM. I wanted to gift my husband…read morehis first watch for reaching a new milestone in his career and saw their website had what he had been eyeing as part of their inventory. I called the store and spoke with Ivan who told me he was actually going to receive a shipment of the exact watch I was looking for that day and kept me updated with its arrival and pictures of the product. When we were finally able to arrive to the store to purchase the watch, you can tell this guy has a true passion for watches - since it was my husband's first time piece, you can hear the excitement in his voice and see the gleam in his eyes when he was fitting the watch for my husband's wrist and while speaking about his own personal experiences. The communication, follow up, and customer service were excellent from start to finish. We'll definitely be back when my husband is ready for his next piece, and unfortunately for me, it sounds like it might be soon haha. Thank you for everything Ivan!

I came here in the hopes of them being able to fix the earpiece on my glasses. In the past,…read moreLensCrafters has been able to do this in five minutes for no additional cost, but they did not have a pin so they recommended that I go here. While they were able to fix it the cost I was quoted was $65. That is significantly higher than what I was expecting however when you're in a pinch and you need your glasses you have to do it! I was also quoted a max of one hour needed for the service so I grabbed some lunch. After an hour and a half I still haven't received a text saying that I was ready for pick up so I went in and it was pretty obvious that it hadn't been started yet because after that, it was done in about five minutes. I completely understand if busy that things might take longer, but realistic timeframe should be given, especially when you call it fast fix, and I'm pretty sure it would've been even longer because they only started working after I went in.

I had a very disappointing experience at Fast-Fix Jewelry & Watch Repairs at Fashion Island and…read morefeel the need to warn others. I went in to have a bracelet adjusted, and during the process, they ended up damaging my bracelet. I was initially told it would take about one hour, but it turned into a 6 hour ordeal with a lot of waiting and back and forth communication. In the end, I was charged $75 for the adjustment, and the bracelet was left in worse condition than before. The repair was poorly done, and I now have to take it to another jeweler to fix the damage they caused. For the amount of time, money, and frustration involved, this experience was not acceptable. I would strongly recommend being cautious before trusting this location with your jewelry.

Have taken 2 vintage Rolex to Carlos in the last 3 years. Both early 1980s models. Both overhauls…read moretook about a week, and I am happy w the results. Carlos pricing is very reasonable, however it is cash only.

A wonderful man, patient as he could be with all those people that were waiting, these are the kind…read moreof old world craftsman everybody should deal with

Mike at CDM Jewelers in Newport Beach was awesome to work with. He helped me get the perfect ring…read morefor my wife and made the whole experience easy and special. Super honest, knowledgeable, and just a genuinely great family guy. You can tell he really cares about his customers and takes pride in what he does. Highly recommend Mike and CDM Jewelers. Five stars easy.

The moment I walked in, I was impressed. What compelled me to "choose" (more on that later!) this…read morejewelry place was the 'warm and fuzzy' vibe of the entire customer service experience I got the first night I came in. * curious about why I said "more on that later?". Here's why. Show me some hands, ladies (and gents). How many of you confidently leave your precious diamonds for 2 LONG days to a stranger or just about ANY jewelry store for cleaning, metal rhodium plating or repair? I betcha, 101 out of 100 Yelpers wouldn't. This is one of the reasons why we're on Yelp! We're thorough RESEARCHERS (and ambassadors) who effortlessly do deep dives before trying out new venues or service repair facilities, right? Personally, I do my due diligence (thanks to OTHER Yelpers' experience with a specific facility), and make my decision based on that - in addition to many other factors. If you're like me, I checked out 28 (yes, you read that right) TWENTY EIGHT different jewelers from downtown LA to Rancho Santa Fe to Palm Springs. I was turned off by other jewelers' below par customer service, whether it's lack of empathy, or sincere desire to convince you that you're not just seeing things or being delusional. And it paid off. Aysel, the owner, was more than a great and compassionate listener. Aysel understood my needs...it was almost as if we've known each other for decades. She reassured me that my precious little babies would come back super clean, shinier than ever, brighter than my smart husband, AND that rhodium plating will not hurt the diamonds (which was a big concern of mine, only because I didn't know if it did since I'm not a professional jeweler). Btw, if you need to retighten your stones to your ring's metal clasp, they do that too. I'll probably bring it in next year for an annual physical checkup, just like my aging 60 y.o. body that requires some fine tuning every now and then to ensure it's performance is as brilliant as my wedding ring! Now, just like in life, anyone can talk things up but my Momma always told me, "the proof is in the pudding." I wish I took a before and after photo so you can understand why I was impressed with their work.

I had links taken out of two watches for a total of $20. I was helped right away and I was very…read morepleased with the service I received. I'll be back!

He has been doing this for years and knows what he is doing. Nicest man ever. I would recommend him…read morefor any watch or clock rebair.

I've been buying watches from this store for nearly a decade, and the experience has always been…read moreexceptional. The entire team is professional and welcoming, and John R is especially knowledgeable and a pleasure to work with. I can't recommend this store highly enough.

Outstanding Luxury Experience! I had an incredible…read moreexperience purchasing my Omega Seamaster Aqua Terra here, all thanks to Ladan Ebadi. She is an exceptional Omega Sales Advisor--warm, friendly, patient, and deeply knowledgeable about the brand. Ladan built absolute trust right away and answered all my questions with genuine care and professionalism. The Store Manager was also highly professional, respectful, and welcoming. If you are in the Newport Beach/Irvine area and looking for a luxury watch, I highly recommend asking for Ladan. Five stars all the way!

Took 5 watches to get some batteries replaced and took 2 other watches to get new capacitors. They…read moreweren't able to do one of them because the watch was designed weird, but everything else went without a hitch! The watch guy was able to explain how to set the time on one of the watches, very honest when he said the watches I had taken for new capacitors were complicated. I spent about 20 minutes figuring out how to set the time on the most recent one I picked up. They're pretty fast too, for the battery replacements, the four I was able to get replaced in an hour for a cool $80. For the other two I was originally told 2 weeks since they needed to order the parts, got the first one back in a week and the second in 8 days. Those ran me a cool $200 total for both. The girls up front are nice and pretty funny. They were watching the World Cup and one of them sounded very passionate about soccer. She also recommended a nice watch brand which I'll probably be on the lookout for. I'll definitely come back for any maintenance I need for my watches.

My husband has an expensive watch that he has adored for years. The band was starting to get weak…read more This is definitely the place to for high end watch repair. The value is undeniable. We will definitely bring more watches in if needed.

So thankful to have found George! For years I have been…read morepiling up jewelry that needed repairs, altering and cleaning. I finally took it all in! He was prompt, fair and very professional on how to approach each piece. Some was fairly new and straightforward, but I had a very old bracelet with over a hundred diamonds that really needed special care and a wedding ring that needed rebuilding. He did it all! I highly recommend this very trusted jeweler to .

George is amazing. He fixed 3 of my items and it was very reasonably priced. Definitely look him up…read morefor all your jewelry needs.

I needed my wedding rings sized up. George was the only person to give a price guesstimate over the…read morephone AND you can wait and watch while your jewelry is being worked on. His work and the jewelry in the store are beautiful. He also said I can come by anytime with any of my jewelry for cleaning.

I needed my engagement ring resized, and George was able to do it for me the same day! He helped me…read morefind what my actual size was, and he reassured me he would take care of my ring and it would look the exact same (but smaller) once it was done. He even cleaned it for free and it was the sparkliest I've ever seen it. Thank you George!