1. Oxygen Party Bar

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    Los Alamitos, CA

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    Party equipment rental

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    12 years ago

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    One Call Event Rentals - A true Cinderella fairytale party!!

    One Call Event Rentals

    (91 reviews)

    Do you want stress, anxiety, and frustration? Then this is the company for you. Very BAD…read moreCOMMUNICATION! And will send DIRTY/missing items. When you hire a company for an event as important as a wedding, you expect the absolute best from your vendors. To clarify, the only reason I gave 2 stars instead of 1 is because yes the set up was beautiful and we had no problem with the guys that came to physically put up the rental tents. They were great, they worked really hard, this is not about them. This is specifically towards Darlene, the company coordinator/manager/owner. Darlene was quick to respond when it came to taking your money. But after the payment was made, she went MIA. She wouldn't answer several calls and texts for days. "Sorry we are really busy", no that's no excuse to not be available to a paid client especially when there are issues/questions. The day before the event, instead of showing face and apologizing for the bad communication she sends her young attitude-filled teenage daughter instead to coordinate the guys setting up. We paid for the tents with fabric, wedding chairs, table runners etc and guess what? The wedding chair cushions were DIRTY. I bring this to the attention of Darlene's daughter and she very dismissively says, "I'll bring some more tomorrow". Fine, as long as they are replaced. Darlene's daughter leaves before the set up is complete, and we realize that they did not bring the table runners. We call and text Miss teenage attitude, no answer. The set up guys claim "maybe this fabric left behind is supposed to be the table runner", but after inspecting it we realize the dirty and torn fabric is actually for the tents not the tables. Again, tried to contact Darlene to advise her that our items are missing. No answer. She finally calls the day of the wedding and claims the fabric is the table runner. No it isn't! The fabric was clearly for the tents not the tables. And she says they will not be coming back to replace the dirty seat cushions. SO UNPROFESSIONAL! She did reimburse for the missing/dirty items but that doesn't change the fact that the items were delivered like that, terrible service and that the communication was almost zero. You can imagine how this made the bride feel on her big day. I do NOT recommend this company, they will give you a headache, stress, anxiety over bad communication and deliver dirty items.. or just not deliver some items altogether! Do yourself a favor, go somewhere else.

    DO NOT HIRE THIS PLACE FOR SPECIAL EVENTS!!…read more When I saw pictures and reviews for this company, I was so excited to hire them for my backyard wedding. They don't have a show room, so I was basing my decisions off of their Instagram/Yelp pictures they posted. After I signed a contract, I quickly realized what a mistake I made. Darlene (the business owner) was terrible at communicating with me. She would often ignore my texts and take days to respond. Darlene would constantly blame her lack of communication on being "so busy" or "she didn't see my message". The week of my wedding, we had agreed on a day and time of when her team would set up for the tent drapes. Then, a day before the set up, she says that instead of setting up at 9am, she will now be coming at latest 5pm inconveniencing my family and vendors. They finally arrive to set up and her daughter (aka her "assistant") came with the biggest attitude. I was busy rehearsing with my family and vendors, that I didn't notice she left with no notice. She didn't even bother to check in with me and seeing if I needed anything else. I was so upset to find dirty seat cushions, stained and ripped drapes, and an incomplete inventory. Instead of bringing ivory table runners, I found filthy and ripped mixed matched tent drapes that she called "table runners". Her daughter Isabel told me they would come the morning of the wedding to replace any damaged material, so I trusted her word for it. That was a mistake! THE MORNING OF MY WEDDING, Darlene calls me saying "sorry I missed your call, I wasn't near my phone". Really? I called maybe 6 times. They didn't show up after-all the morning of my wedding to replace the disgusting chair cushions and runners. Instead she gave me $80 to "refund me". Thank you Darlene for being the most stressful part of my wedding planning. If you are a bride, trying to make your backyard wedding special, or if you are hosting a special event, please do not hire this company. You will regret it! I sure did.

    Oxygen Party Bar - partyequipmentrentals - Updated October 2026

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