I contacted this rental company based a recommendation from my fiance's cousin since they used this company for my sister-in-law's wedding. We needed to rent tables, chairs, and 2 different size pipe & drapes for our tea ceremony. I called the company on July 12 because their website was a little confusing. I didn't know where to write what size pipe and drape we wanted. The person who answered the phone just said "Hello?" so I wasn't sure if I was calling the right place at first. I asked if it was One Call Events, and they said yes. I asked my question, and they told me to request a quote via email. I wrote out and sent the email to them immediately after I hung up with them. I provided links to the items I wanted to rent along with how many of each, as well as measurements for the pipe & drapes I wanted. I also provided the date of delivery, date of the event, and date of pickup. I didn't hear back, so I called them one week later on July 19. The woman who answered said she had read my email and would reply with a quote in the next one to two days. I waited, and still no reply. I finally sent another email on July 24 to follow up on my quote request. I received a reply back exactly 30 minutes later asking for the delivery/pickup dates that I needed (I had included it in the original email) and if we needed linens as well. I wrote back to let them know the delivery/pickup dates and that we do not need linens. I did receive a response to my email. I finally called once again on 7/26 and spoke to a woman who remembered my name and my email, and she pulled it up while I was on the phone. She told me that they were out of the white chiavari chairs and only had gold & clear left. I said clear chairs. Shortly after I finally received the quote. It only took 2 weeks, 3 phone calls, and 2 emails. I might have gone with this rental company, however based on how unprofessional they were when I was only requesting a quote, I took my business elsewhere. How can I trust them to actually show up and deliver the rented items if they can't even get me a quote without me calling and emailing them multiple times? The company I went with literally responded the very next day after I requested a quote, and even called me beforehand to double check some of the details regarding the dimensions of the pipe & drapes. Not only that, they had the chairs I wanted: SILVER chiavari chairs!! I didn't want white, I only settled because One Call Events doesn't carry silver. AND the other company is cheaper by about $258. Bottom line, DON'T GO WITH ONE CALL EVENTS!! read more

Do you want stress, anxiety, and frustration? Then this is the company for you. Very BAD COMMUNICATION! And will send DIRTY/missing items. When you hire a company for an event as important as a wedding, you expect the absolute best from your vendors. To clarify, the only reason I gave 2 stars instead of 1 is because yes the set up was beautiful and we had no problem with the guys that came to physically put up the rental tents. They were great, they worked really hard, this is not about them. This is specifically towards Darlene, the company coordinator/manager/owner. Darlene was quick to respond when it came to taking your money. But after the payment was made, she went MIA. She wouldn't answer several calls and texts for days. "Sorry we are really busy", no that's no excuse to not be available to a paid client especially when there are issues/questions. The day before the event, instead of showing face and apologizing for the bad communication she sends her young attitude-filled teenage daughter instead to coordinate the guys setting up. We paid for the tents with fabric, wedding chairs, table runners etc and guess what? The wedding chair cushions were DIRTY. I bring this to the attention of Darlene's daughter and she very dismissively says, "I'll bring some more tomorrow". Fine, as long as they are replaced. Darlene's daughter leaves before the set up is complete, and we realize that they did not bring the table runners. We call and text Miss teenage attitude, no answer. The set up guys claim "maybe this fabric left behind is supposed to be the table runner", but after inspecting it we realize the dirty and torn fabric is actually for the tents not the tables. Again, tried to contact Darlene to advise her that our items are missing. No answer. She finally calls the day of the wedding and claims the fabric is the table runner. No it isn't! The fabric was clearly for the tents not the tables. And she says they will not be coming back to replace the dirty seat cushions. SO UNPROFESSIONAL! She did reimburse for the missing/dirty items but that doesn't change the fact that the items were delivered like that, terrible service and that the communication was almost zero. You can imagine how this made the bride feel on her big day. I do NOT recommend this company, they will give you a headache, stress, anxiety over bad communication and deliver dirty items.. or just not deliver some items altogether! Do yourself a favor, go somewhere else. read more

One Call Event Rentals - Dirty seat cushions, photos don't do them justice. - Party Equipment Rentals Near Me

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DO NOT HIRE THIS PLACE FOR SPECIAL EVENTS!! When I saw pictures and reviews for this company, I was so excited to hire them for my backyard wedding. They don't have a show room, so I was basing my decisions off of their Instagram/Yelp pictures they posted. After I signed a contract, I quickly realized what a mistake I made. Darlene (the business owner) was terrible at communicating with me. She would often ignore my texts and take days to respond. Darlene would constantly blame her lack of communication on being "so busy" or "she didn't see my message". The week of my wedding, we had agreed on a day and time of when her team would set up for the tent drapes. Then, a day before the set up, she says that instead of setting up at 9am, she will now be coming at latest 5pm inconveniencing my family and vendors. They finally arrive to set up and her daughter (aka her "assistant") came with the biggest attitude. I was busy rehearsing with my family and vendors, that I didn't notice she left with no notice. She didn't even bother to check in with me and seeing if I needed anything else. I was so upset to find dirty seat cushions, stained and ripped drapes, and an incomplete inventory. Instead of bringing ivory table runners, I found filthy and ripped mixed matched tent drapes that she called "table runners". Her daughter Isabel told me they would come the morning of the wedding to replace any damaged material, so I trusted her word for it. That was a mistake! THE MORNING OF MY WEDDING, Darlene calls me saying "sorry I missed your call, I wasn't near my phone". Really? I called maybe 6 times. They didn't show up after-all the morning of my wedding to replace the disgusting chair cushions and runners. Instead she gave me $80 to "refund me". Thank you Darlene for being the most stressful part of my wedding planning. If you are a bride, trying to make your backyard wedding special, or if you are hosting a special event, please do not hire this company. You will regret it! I sure did. read more

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One call Events is the best ! They recently provided all the rentals for my sons first birthday party. Her team is polite & on time. After the set up was done we realized we needed umbrellas for certain areas and no hesitation delivered them. I could tell they wanted to make sure everything was perfect . One call actually provided the rentals for my wedding at Hummingbird Nest Ranch as well. I didn't interact too much with them since my wedding planner took care of it, but when I arrived to the venue I saw them working hard and the end result was amazing . They will not disappoint! read more

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One Call Event Planning fulfilled our dreams and beyond. Darlene listened to my ideas and ran with them! Together with her team and vendors our daughters Sweet Sixteen party was absolutely beautiful. Everyone that came was in awe of the decor, lighting, DJ, food, cake and churro vendor. Thank you Darlene and One Call Events for all your help in making this such a special, effortless and stress free experience!! read more

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Booked online and added extra items to reach my $100 limit for delivery. I then got an email the next day saying that the limit for delivery was $500. Cancelled my order immediately. read more

I have used this company for multiple events with no issues. I actually prefer using them because it's been a pain less process....until this time. I booked an event online and received an invoice. I accepted the invoice and heard nothing. I called two weeks before the event and left multiple phone messages. (Apparently they changed their phone number and didn't update it on their own website or their own invoices) and heard nothing for over a week. I panicked and sent them an email and got a cryptic response days later on Thursday at 7:30 PM for a Saturday afternoon event that they didn't get my response and didn't think they could fulfill my order. I had to scramble on Friday morning to find a company to bring a tent and tables and chairs for a party. I was having on Saturday night. I think the company has gone downhill and their communication is terrible. read more

Beware...Very disappointed in this company. If I could give 0 stars I would. Communication was extremely horrible and terrible customer service. They are unresponsive and moved locations and changed their phone number but never updated on the site. The most frustrating experience I've ever had. read more

After doing some research on rental companies, I decided to go with One Call Events for my daughter's birthday party. We rented table cloths and chairs. They have the most reasonable prices and everything we ordered arrived within the time frame promised. On the day of, I had a question and Darlene was easily accessible. Note: they have a fee to use a credit card so make sure you have cash on the day of. read more

I found this company on yelp. I called on Thursday looking to salvage my event for Saturday after having 2 vendor cancellations. Darlene took my call and really pulled my whole event together. For a last minute event it's inevitable to have a few ups & downs. It's natural for issues to arise, but the way that Darlene resolved the issues left a lasting impression. Not only was she able to get me rentals for Saturday, she actually was able to have them delivered on Friday! She really cares so much about making sure this went good for me, I just really appreciate everything she did for me in this process. read more

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I didn't get to have services from this business because i am still waiting on a courtesy call back from Darleen. I sent her several text and voice mail messages and she only called me twice and when I spoke to her she seemed bothered and uninterested in providing me an estimate for a hall draping. I provided all the information she requested but she ignored my text messages. Very unprofessional service just over the phone. if this is the way she does business, you're better off looking for someone else. read more

This is the ONE OF THE BEST PARTY RENTAL's I've ever dealt with. There ON LINE ORDERING IS AWESOME. Easy to use and VERY CONVENIENT!! Darlene is amazing to work with. We communicated through text and she's very understanding, super friendly and easy to talk too! Thank you so much for everything! From now on this will be my GO TO party rental company. read more

Darlene and Isabel had terrible communication and were very unprofessional. We contracted this rental company for a special event and the chair cushions were stained, and we didn't get all of the items we had ordered. We tried calling and messaging Darlene, but she wouldn't respond up to days at a time. The guys who actually set up the tents worked so hard and did a wonderful job with that. The tents did look nice the day of the wedding. However, it was not worth the chaos that we went through. read more

I've been working with Darlene via text and email and she is so quick and professional and has been so helpful! I will be picking up my items soon and will be sure to updat review to let people know how things go! So far One Call gets 5 stars for Customer service alone! We renter the red carpet and stanchions along with some white furniture for our All White Party. My event was a success and Darlene was great with getting me all of the items I ordered on time. She was super flexible with pick up and drop off times too! read more

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Honestly I was so worried about the negative reviews that popped up after I had booked them but thankfully everything came out beautiful! I didn't catch the names of the gentlemen who delivered and set everything up, but they were great! I loved how everything turned out, Darlene did her best to communicate with me and answer my questions. I made a couple of changes I'm between but all was accommodated. After the items were delivered I later realized I was missing three linens, I called Darlene and early the next morning they were dropped off. I recommend this company for your events, at the end of the day everything will look elegant and beautiful! read more

We did not have a good experience. Communication was really slow (they said it was because they were moving). But it was bad for the 5 weeks of planning. Once my event day arrived they brought the tables and chairs and 3 of the 5 umbrellas. Said they would be back with the other 2. I got a text at the start of my event that they would NOT be back with the other umbrellas. They did remove that charge but that did not help me with my guests in the sun. Also I asked about pick up and they replied, we will be there tomorrow. It wasn't my home so I felt bad leaving it overnight. read more

Best company ever!! Great to deal w before during and after party ! They were quick to respond and sent someone to give an estimate for my 40th and my home was transformed into a lounge/club feel. The set up and clean up was so quick and they were so nice! For sure will use again and they already got several people from our party wanting to use them in the future read more

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One call events is the real deal Darlene breaks everything down for you makes it easy there pipe and drape will transform your space the guys that set up are very professional and fast price is right and everything came out perfect. read more

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Highly recommend for your event!!! I've hired them for several events and they came out amazing. The guys that came to setup not only work hard but they go above and beyond to satisfy your needs. For example, they'd be in the middle of setting up a canopy or dance floor that I ordered and I asked if it can be moved to a different spot and they did and same goes for tables and chairs setup I'd ask if they could be rearranged and it got done quick and with no complaints especially when the team has to deal with a very indecisive person. When it comes to ordering everything, Darlene and Isabel are without a doubt amazing. I've always ordered with them even with a low budget and both Darlene and Isabel worked with me to get everything I wanted for my events. Communication is very professional especially when they're based 2 hours away and when I'd order more items the night before or the day of the event they'd let me know if they could or could not deliver them. AMAZING AND PROFESSIONAL EVENT SPECIALIST!!! read more

Darlene!!! U are absolutely amazing and I'm not just hyping up a yelp review! You truly deserve more than 5 stars for making my wedding day such a beautiful event!!! I can write a whole book on how much I appreciate you for such an amazing day. I saw beautiful pictures of a wedding that had partially draped canopy/tents and I knew that I wanted EXACTLY the same thing. I emailed and called multiple vendors and got ridiculous estimates that were way beyond anyone's budget. Most rental places didn't even know what I was talking about or didn't have the tents I was looking for. I was ready to give up on that idea until I saw your company on yelp. You make dreams come true! Not only are u extremely nice but u went out of ur way to make sure I'd have the perfect day! U were quick to respond and most importantly, u executed. I feel so blessed to have the most amazing vendors for my wedding. The guests LOVED the tents and pictures do them no justice. I absolutely love u!! read more

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Awesome to work with and extremely accommodating. We had some issues with confirming our order because of phone challenges on our part but despite the challenges, they called after normal work hours to confirm. Delivery and setup was seamless and pickup was flexible. Most definitely will use for our next event!! Thank you so very much!! read more

Great event planners! Had the pleasure of working with them on 12/15/18 and before the event communication was easy and effortless. They know their job inside and out. Ive worked with a lot of events planners but one call events sure stands out -Gold Shaker read more

One Call Events is awesome! Looking for rentals for our wedding was daunting, there are a lot of companies out there with different inventories and websites. As soon as I went to One Call's website, it was a breath of fresh air. It was so easy to navigate and the online ordering was very convenient. They added a few last minute items for us a week out with no issue and were very professional during delivery and pickup. Email communication can take a few days, which is definitely understandable - but don't be afraid to pick up the phone and call. Chances are they've seen your email and know exactly what you're talking about, they're just waiting to finalize details before responding. Very impressed with them and their prices are really competitive. read more

One Call Events is amazing! I hired them for my garden wedding this past weekend, and from the first email communication Darlene was responsive and helpful. I had to make several changes as the date approached and Darlene was so patient with me but also efficient and organized. I rented everything from them; chairs, tables, tents, linens, plates, glasses, and cutlery. The prices are reasonable and the attention to detail is meticulous. They accommodated my busy schedule and delivered everything the day before the wedding and picked up the day after without any additional charges. The tent draping and backdrop were a great hit and all our guests loved it! Thank you so much Darlene and team. You helped make my big day a success. I will be back for all my event needs. read more

I'm Extremely happy with One Call Events. We hired them for a large 100-person party at my home. Fidel was professional and courteous. He had creative ideas on how to utilize our space. We rented tables, chairs, linens, string lighting, an open tent with chandeliers, lounge furniture, stand up cocktail tables, uplights and a custom "GOBO" monogram which lit the names and date of the wedding couple and projected them on a wall. The crew that set up and took down were on time and they worked very hard to get everything perfect. I recommend One Call Events highly and am 100% satisfied and pleased with their service. read more

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One call events transformed my backyard to a lounge/ club. They did an amazing job. My husband even asked how much it would be to keep everything forever, LOL. Very professional and would definitely hire them again. Thank you for making my husbands surprise birthday party memorable! read more

One Call Event Rentals - Their work is breathtaking! - Party Equipment Rentals Near Me

We rented a WHITE CANOPY at half the price other rental places wanted. The people were friendly and accommodating, and let us return the canopy a day late. I will use them whenever we need to rental anything. read more

From start to finish this company was so great ! They were able to transform my backyard and were able to accommodate my late minute request. Very professional. They were on time setting up and on time to take it all down . Will recommend to all family & friends and of course use in the future. Thank you Darlene for responding to my questions during your vacation all the way in Puerto Rico!! read more

My wedding was fabulous thanks to One Call Party Rentals!! From the Chiavari chairs which were in tip-top shape, to the beautiful monogram that was personalized with our wedding theme. Fidel was a pleasure to work with, as he was accommodating, knowledgeable, and willing to go the extra mile to make his customers happy. I know that I have high standards, and can be anal (as Fidel probably figured out lol) but they lived up to every expectation that I had. I would refer anyone to One Call to take their event to the next level. read more

One Call Event Rentals - The image on the bottom is the Chiavari chair set up that One Call did. - Party Equipment Rentals Near Me

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Booked One call party rentals for our Christmas party and they outdid themselves! We were extremely happy with their service. The guys came in the day before set everything up in no time.. The bar stools were nothing like I had rented before very chic! Loved them! Definitely booking them for our next event! Price was just right! Thank u Darlene! read more

One Call Event Rentals - Party Equipment Rentals Near Me

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So in love with our backyard transformation! All thanks to OCE for their lovely work. Would definitely use them again. read more

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We celebrated my son's 3rd Birthday party. This was our first time renting tables, chairs, and a combo jumper slide and what a great experience to have with One Call Party Rentals. Fidel made everything easy breezy from placing the order, set up, payment (FYI - cash on delivery), pick up, and follow up. He actually followed up to make sure we were happy! Also, our guests commented on how clean and white the chairs and tables were. Others on the jumper. One Call wasn't kidding when they said all their equipment is cleaned and sanitized after every use. This is so important when you have a toddler like we do. Sanitize! Our order included 6 tables, 6 chairs, and a mini combo jumper slide 11x16 size (slide was perfect for toddlers and the bouncy house for older kids). All future orders and referrals will be with One Call Party Rentals! Heck, I might even have a birthday party for myself and use the DJ service. read more

They were great! I will definitely use them again! They helped to transform a backyard into a beautiful 40th Anniversary party for my parents. They were quick to respond to emails, were able to accommodate last minute add-ons and changes, prices were reasonable, they were on time, and worked quickly. They set up a canopy and there were high winds the day of the party. Darlene texted me to check on things and told me someone would be out to help secure the tent if needed. I will definitely call them for my next party and recommend them to friends! Thanks for making my parents party so memorable. They are still talking about how beautiful it looked. read more

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NOTE - I ended up not using this company due to our event being moved last minute. Even though we ultimately did not use One Call, I give them five stars because of Darlene. I called six party rental companies within 20 miles of our event location, and Darlene was THE ONLY ONE who picked up the phone. With the other five companies, I had to leave voicemails, and still only one company called me back. With all of our correspondence, Darlene responded immediately and never tried to up-sell us on anything. If I have any event rental needs again, she will be my first choice. read more

They gave me a terrific price for a very nice, large jumper, tables and chairs. They were on time and helped set up which was very helpful. I would use them again for sure! read more

Loved working with this company and will be booking again! Easy to communicate and they got back to me right away with any questions that I had. They are fast workers and very friendly. read more

Darlene was very professional and great to work with. If you text or call her, she will respond quickly. I rented tables, chairs, and linen for a bridal shower. They called me two days prior to the rental date to confirm shipping time. I requested for drop-off at 8:00 am and it delivered at 8:15 am which was great. Their pick-up was not as great. We scheduled for a time frame of 9:30 - 11:30 am and they did not arrive on time. The round tables seats 6 comfortably, but there is no way it can seat 8 since two chairs cannot be tucked under the table between the legs. In addition, the linens were terrible. They were so thin that you can see the table. In addition, there were seams on the linen at very awkward places. It almost looked like pieces of fabric were sewn together. I ordered 5 round linens and 3 came with stains and holes. Darlene was nice enough to refund for the linens since there weren't any replacements, but that also meant I was scurrying last minute for linens in my area. Overall, if you're just looking for standard tables and chairs, the prices are reasonable. Everything is also completed via cash transaction. There is nothing in writing, so I recommend texting the details (pick up time, drop off time, what you're renting, price, and address) just so you're aware the order is correct. read more

It was a real pleasure to work with Darlene and Fidel from One Call Events. Very professional and friendly. They never cease to amaze me. I am a Party Planner and I pride myself on working with vendors that have the same work ethic as I do. They definitely delivered. All the guest had a fantastic time. Will definitely be using them in the future read more

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I worked with Darlene, she was great. They went above and beyond and even google mapped our location (backyard) to suggest what tables she thought would work. We went back and forth by text several times and she always responded very promptly. Sadly, the event had to be moved indoors b/c the forecast said it was going to rain and there's no room for any rental furniture in the new location. However, One Call Event Rentals will be my go to rental place going forward. Thanks guys! read more

I started planning my bday celebration with only a short time to prepare and I reached out to One Call Event Rentals. I have NO REGRETS and was SO HAPPY with their services. Beginning from the first phone call. There was no answer but was able to leave a message. Got a response within minutes! Despite the fact that they were in Arizona setting up for a wedding they took the time to make my request just as important and scheduled a follow up call to go over details. Every single guy did a great job setting up with no problems. SUPER NICE and SUPER ORGANIZED. Just as quickly as it came together they arrived early the next morning and left my backyard as it was. It was my first time using your services but I'm sure it won't be my last! My backyard was transformed into EXACTLY what I had envisioned. Thank you all! read more