Even though most post office locations are not fully staffed - this location is a complete gem. The…read moreemployees are genuinely kind. Thank you to Mandy for brightening my day.

NEVER use United States Postal Service PRIORITY. They will charge you $7.60 and there's absolutely…read moreNO GUARANTEE that the package will be sent. It took them 2 weeks to deliver a money order that was extremely urgent. So, why charge us extra and call it Priority Service? False Advertisement! Just always use Fed Ex. Fed Ex guarantees delivery, excellent tracking and has stellar customer service. You will never hear, "I'm sorry but even though you paid extra for expedited services, there's simply no guarantee". CASE #03353993

I had my mail delivery on hold- gave a card to the delivery person via my mailbox. Asked it be…read moredelivered on the 4th of November, still waiting. Tried to call this morning, no answer. Really? They cant contact me via mail if there is a problem?

The post office has a plastic separation but the people working there are not wearing masks. when I…read morepolitely asked the young gentleman working there why they were not wearing masks as it was for their own protection, he told me "if you are worried about covid you should just stay home". I can't remember ever being treated this rudely at a post office. I suppose our young people really don't care here and are spreading the disease. Find another post office.

Omg this place is awesome!! The staff is soooo nice a total…read morechange from city life! I felt like the cashier was my family member, she welcomed me and was happy to Help me and told me come back anytime! I almost passed out!! Very small cozy and still had what I needed to mail my package! I was afraid to come to the post office and I was driving by and notice this! It wasn't even on my map gps in my car, a pleasure coming here and I'm definitely a life long customer!!

This has turned out to be my worst post office nightmare. I sent a large box to my daughter in…read moreFlorida. It was promised by Christmas. It cost $110.00 just to ship. After they weighed the box with my grandchildren's Christmas gifts, then the post master, Ronnie Reynolds enters the item into their system as a ENVELOPE. This box never made it to my grandchildren. In fact, the post office has "lost the large box". Now I'm at a $225.00 lost. With zero recourse. Post office marked it delivered. No picture of scanned item to the "delivered item in Florida ". They made me wait and wait to file claim, only for Ronnie to tell me it's been resolved. By who I ask? She has no idea. I'm going to escalate this via the postal service and will go to media with it. This shouldn't be allowed. The Church Creek Post Office ROBBED ME and my grandsons. Time for a new postmaster. A thorough fit post master. That's what we deserve. I could have sent this box overnight via fed ex. It would have cost the same. But the post office was closer and assured by Christmas. Please don't ship out of this post office. Never ever again. Thanks for nothing.

Best customer service & Ms. Ronnie is always accommodating. No long lines to wait in & hassle-free…read moreparking! All around bonus post office. All I ever hear are nice things about Ms. Ronnie and this USPS location.

Smells like mail. Staff are very friendly!read more

"A year has passed since I wrote my note," the narrator reveals before laying bare that he "hope[s]…read morethat someone gets my message in a bottle" in the Police's 1979 number one, UK chart-topping, hit song of the same name. But what if, instead of those pleas echoing from the vocal chords of an island castaway, they were delivered matter-of-factly from one of the many soon-to-be-satisfied patrons of the U.S. Post Office located at 10901 Rhode Island Ave. in Beltsville, Maryland? First, we would lose all manner of suspense in the lyrics credited to Sting; and, second, the narrator's devastating visual discovery of "a hundred billion bottles washed up on the shore," signifying that he's "not alone in being alone," would never have happened, because the bottle, carefully sent via USPS, would have reached its intended destination within the relayed projected time.

Customer service was great at this location. I went here yesterday for the first time to inquire…read moreabout passport services. I spoke with a staff member who was Asian, I'm sorry I didn't get his name but he was so helpful in answering my questions and explaining the process. I was impressed and appreciative. I went back today with my documents and a young lady named Shawnte assisted me. OMG, she was so pleasant and helpful, she patiently took care of my documents and gave clear instructions, at the same time assisted other customers just as efficiently and friendly as she did me. It is refreshing to receive this type of service AGAIN! I have gone to several USPS locations in Rockville, Bethesda, Kensington, College Park and now Beltsville. I have to say the service and tone of this Beltsville location is superior than the others. I say it's refreshing because in today's world the type of service we receive is horrible. It's absolutely horrible to call any business for assistance and receive appropriate service. We're lucky to get a person on the phone and one who can actually resolve the issue. Thank You Beltsville USPS!! You're doing something right !!

8.19.21 Very professional knowledgeable excellent at giving clear concise directions and has a…read moregreat smile ( Cybill ) ( Clerk 08 ) Thank You For Your Great Service!

They could not lock the package bin so we can ship after hours. Why have a self scanner if we cant…read moreuse it?

My landlord is 89 years old. He has a long driveway. Some nights I stay at my boyfriends and can't…read morecheck the mail. A mail carrier left a package at the mailbox in the rain. They did not attempt to leave at the door as they are required to do. I was infuriated when I saw it this morning. At the end of the driveway, saturated. This is inexcusable. Do better.